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Bakery/Pastry Shop

Paillard

Artisan French-style breads and buttery pastries anchor every morning at this historic Quebec City staple.

Upper Town (Saint-Jean-Baptiste)
4.0$
OPEN6 am - 8 pm
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Photo of Paillard, Upper Town (Saint-Jean-Baptiste) - Quebec
BreakfastCaféSandwichesDesserts & SweetsPastriesCatering
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About

Paillard operates as a high-volume bakery and café that specializes in traditional French artisanal techniques. The menu features an extensive selection of crusty baguettes, flaky croissants, and buttery pastries baked on-site throughout the day. Substantial sandwiches are crafted using house-made breads, frequently paired with hearty soups and crisp salads. The interior design emphasizes an industrial-chic aesthetic with high ceilings, exposed brick walls, and long communal tables designed for efficiency and rapid throughput. Guests order at a central counter where glass cases display an array of colorful macarons, tarts, and dense chocolate desserts. This establishment prioritizes the rapid production of quality wheat-based products within a bustling and utilitarian setting. It remains a central destination for those seeking authentic European-style baked goods served in a streamlined, self-service environment.

Details

Amenities, services & more

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Frequently Asked Questions

Where is Paillard located?

Paillard is located at 1097 Rue Saint-Jean, Quebec, G1R 1S3. in the neighborhood of Upper Town (Saint-Jean-Baptiste).

When is Paillard open?

OPEN NOW Today's hours: 6 am - 8 pm

Monday6 am - 7 pm
Tuesday6 am - 7 pm
Wednesday6 am - 7 pm
Thursday6 am - 7 pm
Friday6 am - 8 pm
Saturday6 am - 8 pm
Sunday6 am - 8 pm
Does Paillard accept reservations?

Online reservations are not currently offered through this listing for Paillard. However, you can call them directly at (418) 692-1221 to inquire about table availability.

Does Paillard offer online ordering?

Yes, Paillard offers online ordering for delivery.

Does Paillard have a menu available?

While a dedicated menu isn't hosted directly on this profile, you can visit their official website to view current offerings.

What are the main cuisines at Paillard?
What are the main features and amenities at Paillard?

Key features and amenities offered at Paillard:

Does Paillard have a website?

Yes, Paillard has an official website. You can visit it here:

Does Paillard have social media links or a Google Business profile?

We do not have social media links on file for Paillard, but here is their Google Business profile link:

How can I contact Paillard?

You can reach Paillard through the following channels:

5★
52%
4★
20%
3★
11%
2★
13%
1★
5%

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Reviews for Paillard

Food
Service
on Google4.2 (5900+)
*as of 2026-09-01
5★
52%
4★
20%
3★
11%
2★
13%
1★
5%

Review Summary

Paillard is widely recognized as a popular destination in the heart of Quebec City, frequently praised for its extensive selection of fresh, high-quality French pastries, artisanal breads, and satisfying breakfast sandwiches. Many visitors highlight the buttery, flaky texture of the croissants and the delicious flavor of items like the almond croissant and mushroom soup. The atmosphere is generally described as lively and welcoming, with ample seating that makes it a convenient spot for both small groups and families. While experiences can vary due to the high volume of customers and occasional service inconsistencies, many guests appreciate the professional and friendly staff who are often able to assist in both English and French. Despite some mixed feedback regarding coffee preparation and wait times during peak hours, it remains a go-to location for those seeking an authentic bakery experience in a beautiful, historic setting.
Page 3 of 12 - 119 Reviews
5.0

The freshest of pastries & ooh lala- their toasted baguette with maple butter!
Their employees are lovely - friendly & extremely efficient.
Great coffees as well.
This is our go-to place for breakfast in Quebec City!

Jun 10, 2026
on Google
4.0

We tried some of their sandwiches, croissants & drinks. The sandwiches were really comforting for our taste. Also the blueberry & chocolate pastries were so satisfying. We would love to go back to this place anytime for the food.

Jun 4, 2026
on Google

Stopped in for lunch & was pleasantly surprised. The sandwiches were fresh, flavorful, & made with excellent bread. Everything tasted high quality & the portions were generous.

The pastries & drinks were also great, making it an easy spot for both a quick meal & something sweet afterward. The bakery selection looked amazing, & it's hard to leave without grabbing a treat.

Overall, good food, good value, & a nice atmosphere. Definitely worth a stop if you're walking around Old Quebec & looking for a satisfying lunch.

May 31, 2026
on Google

I had breakfast at Paillard , a few times & the experience was excellent. Their croissants & macarons are a must-try! The food quality remains consistently great no matter how crowded the café gets. The staff were very friendly & helpful in guiding me through the menu, even though I don't speak French. Highly recommended for breakfast & pastries!

May 26, 2026
on Google

Paillard is a MUST if you love French pastries or any French food for that matter! The cases are a stream of breads, cookies, croissants, rolls, macaroons, sandwhiches, quiche & the list goes on!

I heard about this place so of course I went in. It's hard to pick as each item looks better than the last.
Sticking with the basics though, croissant, almond filled croissant & a hazelnut roll. Oh my gosh. The almond filling was amazing. Like a marzipan but lighter & more almond flavor. Generously filled into a sliced croissant.

The hazelnut roll;similiar to a cinnamon roll but an elevated taste with real hazelnut paste.

Basically everything in that bakery is top drawer as they are using pure ingredients. Definitely stop in & try anything. No disappointments only regrets that you eat more!

May 16, 2026
on Google

We went to Paillard - Rue Saint Jean for teatime. This French- style artisan bakery & pastry shop is popularly known for their handcrafted bread & pastries. They have a selection of freshly baked pastries like Croissants, Croc Framboise, Chocolate Twist, Muffins, Galette Granola, Lemon Cake, Brioche, Cinnamon Rolls, Cranberry Loaves, Olive Batard, Baguette, Lemon Tartlets, Macaroons (various flavours), Quiche, Sandwiches, Sweet Desserts, Juices & Hot Beverages just to name a few. We ordered some pastries & they tasted buttery, flaky & full of deliciousness. We love the ambience & the whimsical bunnies decorations for Easter added a pleasant atmosphere. This Paillard bakery is highly rated by visitors for its high quality products & friendly service.

Apr 3, 2026
on Google

Chanced upon this cafe in our stroll in the old quarter of Quebec City. So glad we tried their pastries. So satisfying with lots of variety to try from sweet to savoury kind. The coffee is great too.

Apr 3, 2026
on Google

The croissant breakfast was delicious with crisp, buttery pastries served warm. While the food quality was good, the service experience was less ideal. Staff seemed impatient when explaining the bread selection process to non-French speakers, making ordering slightly stressful.

Feb 27, 2026
on Google

Delicious pastries & sandwiches! An upscale to go for breakfast & lunch!

Feb 21, 2026
on Google

The positive-excellent pastries.
The negative-bad coffee. I mean, really not good. Weak, watery cappuccino. Best plan is to buy your pastry here, then carry them a couple doors down to Cafe La Maison Smith & get your coffee there! Enjoy the best of both that way. Cheers!

Feb 15, 2026
on Google