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Bakery/Pastry Shop

Paillard

Upper Town (Saint-Jean-Baptiste)
4.1$
CLOSEDOpens Tomorrow at 6 am
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Photo of Paillard, Upper Town (Saint-Jean-Baptiste) - Quebec
BreakfastCaféSandwichesDesserts & SweetsPastriesCatering
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About

Paillard operates as a high-volume bakery and café that specializes in traditional French artisanal techniques. The menu features an extensive selection of crusty baguettes, flaky croissants, and buttery pastries baked on-site throughout the day. Substantial sandwiches are crafted using house-made breads, frequently paired with hearty soups and crisp salads. The interior design emphasizes an industrial-chic aesthetic with high ceilings, exposed brick walls, and long communal tables designed for efficiency and rapid throughput. Guests order at a central counter where glass cases display an array of colorful macarons, tarts, and dense chocolate desserts. This establishment prioritizes the rapid production of quality wheat-based products within a bustling and utilitarian setting. It remains a central destination for those seeking authentic European-style baked goods served in a streamlined, self-service environment.

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4.1906 ratings
5★
52%
4★
21%
3★
11%
2★
13%
1★
3%

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Reviews for Paillard

Food
Service
on Google4.3 (5800+)
*as of 2026-07-15
4.1906 ratings
5★
52%
4★
21%
3★
11%
2★
13%
1★
3%
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Reviews often mention

Display Allcroissant(159) pastries(110) coffee(90) breakfast(56) sandwiches(45) sandwich(44) cafe(40) bakery(40) bread(39) pastry(31) chocolate(31) recommend(29)

Review Summary

Paillard is widely recognized as a popular destination in Old Quebec for its extensive variety of fresh baked goods, including highly praised croissants, sandwiches, and assorted pastries. Many visitors appreciate the lively atmosphere, the ample seating, and the consistent quality of the food, making it a frequent stop for breakfast and lunch. While the bakery receives significant acclaim for its flavorful offerings and convenient location, opinions on the coffee and service are mixed. Some customers highlight friendly and efficient interactions, while others report occasional challenges with long wait times, busy crowds, and varying levels of staff attentiveness. Despite some concerns regarding pricing and service consistency, many guests consider the establishment an essential stop for anyone seeking an authentic bakery experience in the city.
Page 5 of 12 - 113 Reviews
Mohsen
5.0

Very nice patisserie with huge selection of delicious pastries & sandwiches. Recommend!

Sep 3, 2025
on Google
George
3.0

The bakery has a nice variety of pastries & breads, & everything I tried tasted ok. The coffee was ok, though nothing special. Seating is a good, & the place can get crowded during busy hours. Staff were polite, but the service felt a little slow. Overall, it's a good spot if you're nearby.

⭐?⭐?⭐⭐? Food
⭐?⭐?⭐? Atmosphere
⭐?⭐?⭐? Service

Aug 26, 2025
on Google
Carlos
5.0

Bread & food were finger-licking good! Ordering can be a challenge for first time visitors. But staff are helpful, friendly, attentive & polite & flashing a smile. The restaurant was clean & well maintained. The variety of freshly baked pastries & bread made my heart jump out of happiness.

Aug 26, 2025
on Google
Aura
5.0

The croissant manana is definitely delicious! It comes with coffee & a small fruit salad. There are a good selection of pastries & the staff members are helpful & kind.

Aug 25, 2025
on Google
Davey
5.0

Great pastries. Love the beignet & chocolate croissants.

Aug 12, 2025
on Google
Tanya
5.0

Amazing sandwiches & pastries

Jul 30, 2025
on Google
???
2.0

I had one of this shop's pastries pretty late in the evening-about 30 minutes before closing-but the quality wasn't too bad. That said, they didn't seem all that great to begin with. Despite it being near closing time, there were still a ton of pastries left. The woman who took my order looked pretty unhappy & served me with a sour expression. Overall, it wasn't a great experience.

Jul 26, 2025
on Google
Shashu
5.0

Excellent bread & pastries. We've gone here three mornings on our trip & both the food & service was outstanding (service on mornings if 23rd/24th/25th July). Staff was so friendly & everyone was able to help in English. I took everything to go but it seemed like many people were enjoying the inside. Lots of large tables. All of the pastries & sandwiches were great - don't miss the baguettes! We have a long drive today so I stocked up on sandwiches & pastries. You can't beat the prices.

Jul 25, 2025
on Google
Lisa
5.0

A friend told me I had to ho to Paillard during my visit to QC & I had to get the Ham & Brie Sandwich. I'm so glad I listened to her because it was delicious! We also got an assortment of pastries, which were all delectable, & my lavender citrus iced latte was superb. Lots of seating!

Jul 4, 2025
on Google
Art
5.0

Awesome pastries & coffee

Jun 28, 2025
on Google
View 906 ratings
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