Paillard Upper Town (Saint-Jean-Baptiste), Quebec: Menu, Reviews & Reserve (2026)

Monday

6 am - 7 pm

Tuesday

6 am - 7 pm

Wednesday

6 am - 7 pm

Thursday

6 am - 7 pm

Friday

6 am - 8 pm

Saturday

6 am - 8 pm

Sunday

6 am - 8 pm

About

Paillard operates as a high-volume bakery and café that specializes in traditional French artisanal techniques. The menu features an extensive selection of crusty baguettes, flaky croissants, and buttery pastries baked on-site throughout the day. Substantial sandwiches are crafted using house-made breads, frequently paired with hearty soups and crisp salads. The interior design emphasizes an industrial-chic aesthetic with high ceilings, exposed brick walls, and long communal tables designed for efficiency and rapid throughput. Guests order at a central counter where glass cases display an array of colorful macarons, tarts, and dense chocolate desserts. This establishment prioritizes the rapid production of quality wheat-based products within a bustling and utilitarian setting. It remains a central destination for those seeking authentic European-style baked goods served in a streamlined, self-service environment.

Frequently Asked Questions

Where is Paillard located?

Paillard is located at 1097 Rue Saint-Jean, Quebec, G1R 1S3. in the neighborhood of Upper Town (Saint-Jean-Baptiste).

Get Directions

When is Paillard open?

OPEN NOW Today's hours: 6 am - 8 pm

Monday	6 am - 7 pm
Tuesday	6 am - 7 pm
Wednesday	6 am - 7 pm
Thursday	6 am - 7 pm
Friday	6 am - 8 pm
Saturday	6 am - 8 pm
Sunday	6 am - 8 pm

Does Paillard accept reservations?

Online reservations are not currently offered through this listing for Paillard. However, you can call them directly at (418) 692-1221 to inquire about table availability.

Does Paillard offer online ordering?

Yes, Paillard offers online ordering for delivery.

Order Delivery

Does Paillard have a menu available?

While a dedicated menu isn't hosted directly on this profile, you can visit their official website to view current offerings.

Visit Website

What are the main cuisines at Paillard?

Paillard specializes in:

Breakfast Café Sandwiches Desserts & Sweets Pastries

What are the main features and amenities at Paillard?

Key features and amenities offered at Paillard:

Catering Delivery Family / Kid-friendly Online Ordering

Does Paillard have a website?

Yes, Paillard has an official website. You can visit it here:

Visit Website

Does Paillard have social media links or a Google Business profile?

We do not have social media links on file for Paillard, but here is their Google Business profile link:

How can I contact Paillard?

You can reach Paillard through the following channels:

(418) 692-1221 Official Website

View More Questions (+5)

Reviews for Paillard

Food

Service

on Google4.2 (5900+)

*as of 2026-09-01

4.0 982 ratings

5★

52%

4★

20%

3★

11%

2★

13%

1★

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Reviews often mention

Display All croissant(168) pastries(114) coffee(98) breakfast(57) sandwich(50) sandwiches(48) cafe(44) bakery(43) bread(41) recommend(32) chocolate(32) pastry(31)

Review Summary

Paillard is widely recognized as a popular destination in the heart of Quebec City, frequently praised for its extensive selection of fresh, high-quality French pastries, artisanal breads, and satisfying breakfast sandwiches. Many visitors highlight the buttery, flaky texture of the croissants and the delicious flavor of items like the almond croissant and mushroom soup. The atmosphere is generally described as lively and welcoming, with ample seating that makes it a convenient spot for both small groups and families. While experiences can vary due to the high volume of customers and occasional service inconsistencies, many guests appreciate the professional and friendly staff who are often able to assist in both English and French. Despite some mixed feedback regarding coffee preparation and wait times during peak hours, it remains a go-to location for those seeking an authentic bakery experience in a beautiful, historic setting.

Page 6 of 12 - 119 Reviews

Davey

5.0

Great pastries. Love the beignet & chocolate croissants.

Aug 12, 2025

on Google

Tanya

5.0

Amazing sandwiches & pastries

Jul 30, 2025

on Google

???

2.0

I had one of this shop's pastries pretty late in the evening-about 30 minutes before closing-but the quality wasn't too bad. That said, they didn't seem all that great to begin with. Despite it being near closing time, there were still a ton of pastries left. The woman who took my order looked pretty unhappy & served me with a sour expression. Overall, it wasn't a great experience.

Jul 26, 2025

on Google

Shashu

5.0

Excellent bread & pastries. We've gone here three mornings on our trip & both the food & service was outstanding (service on mornings if 23rd/24th/25th July). Staff was so friendly & everyone was able to help in English. I took everything to go but it seemed like many people were enjoying the inside. Lots of large tables. All of the pastries & sandwiches were great - don't miss the baguettes! We have a long drive today so I stocked up on sandwiches & pastries. You can't beat the prices.

Jul 25, 2025

on Google

Lisa

5.0

A friend told me I had to ho to Paillard during my visit to QC & I had to get the Ham & Brie Sandwich. I'm so glad I listened to her because it was delicious! We also got an assortment of pastries, which were all delectable, & my lavender citrus iced latte was superb. Lots of seating!

Jul 4, 2025

on Google

Art

5.0

Awesome pastries & coffee

Jun 28, 2025

on Google

Susan

4.0

Heard a lot about this bakery & was excited to try French pastries. Nice selection on display - I ordered a few to share. My opinion - this location it didn't taste very fresh. Everything tasted a bit old & hard to chew. I've had much better croissants at other places. I watched people order sandwiches & service was very slow people waited a long time just to have their sandwich warmed up. Maybe other locations are better? Washroom door didn't lock so people had to wait with some one watching the door.

Jun 25, 2025

on Google

Sanjoy

5.0

It's definitely worth a visit if you like croissants or pastries, I really enjoyed their hazelnut cream pastry & almond croissant. Great location & neat pla e to enjoy freshly baked goods

Jun 9, 2025

on Google

Jules

5.0

A great place for breakfast & lunch. A great selection of pastries & efficient service. The croissant combo & the bagel combo were both wonderful.

Jun 9, 2025

on Google

4.0

This location was pretty good during our stay in QC. Lots of pastries & very nice ham & cheese sandwich. Their croissants are really good. Merci!

May 31, 2025

on Google

Paillard

Artisan French-style breads and buttery pastries anchor every morning at this historic Quebec City staple.

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Reviews for Paillard

Review Summary