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Bakery/Pastry Shop

Paillard

Upper Town (Saint-Jean-Baptiste)
4.1$
CLOSEDOpens Today at 6 am
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Photo of Paillard, Upper Town (Saint-Jean-Baptiste) - Quebec
BreakfastCaféSandwichesDesserts & SweetsPastriesCatering
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About

Paillard operates as a high-volume bakery and café that specializes in traditional French artisanal techniques. The menu features an extensive selection of crusty baguettes, flaky croissants, and buttery pastries baked on-site throughout the day. Substantial sandwiches are crafted using house-made breads, frequently paired with hearty soups and crisp salads. The interior design emphasizes an industrial-chic aesthetic with high ceilings, exposed brick walls, and long communal tables designed for efficiency and rapid throughput. Guests order at a central counter where glass cases display an array of colorful macarons, tarts, and dense chocolate desserts. This establishment prioritizes the rapid production of quality wheat-based products within a bustling and utilitarian setting. It remains a central destination for those seeking authentic European-style baked goods served in a streamlined, self-service environment.

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4.1906 ratings
5★
52%
4★
21%
3★
11%
2★
13%
1★
3%

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Reviews for Paillard

Food
Service
on Google4.3 (5800+)
*as of 2026-07-15
4.1906 ratings
5★
52%
4★
21%
3★
11%
2★
13%
1★
3%
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Reviews often mention

Display Allcroissant(159) pastries(110) coffee(90) breakfast(56) sandwiches(45) sandwich(44) cafe(40) bakery(40) bread(39) pastry(31) chocolate(31) recommend(29)

Review Summary

Paillard is widely recognized as a popular destination in Old Quebec for its extensive variety of fresh baked goods, including highly praised croissants, sandwiches, and assorted pastries. Many visitors appreciate the lively atmosphere, the ample seating, and the consistent quality of the food, making it a frequent stop for breakfast and lunch. While the bakery receives significant acclaim for its flavorful offerings and convenient location, opinions on the coffee and service are mixed. Some customers highlight friendly and efficient interactions, while others report occasional challenges with long wait times, busy crowds, and varying levels of staff attentiveness. Despite some concerns regarding pricing and service consistency, many guests consider the establishment an essential stop for anyone seeking an authentic bakery experience in the city.
Page 6 of 12 - 113 Reviews
Susan
4.0

Heard a lot about this bakery & was excited to try French pastries. Nice selection on display - I ordered a few to share. My opinion - this location it didn't taste very fresh. Everything tasted a bit old & hard to chew. I've had much better croissants at other places. I watched people order sandwiches & service was very slow people waited a long time just to have their sandwich warmed up. Maybe other locations are better? Washroom door didn't lock so people had to wait with some one watching the door.

Jun 25, 2025
on Google
Sanjoy
5.0

It's definitely worth a visit if you like croissants or pastries, I really enjoyed their hazelnut cream pastry & almond croissant. Great location & neat pla e to enjoy freshly baked goods

Jun 9, 2025
on Google
Jules
5.0

A great place for breakfast & lunch. A great selection of pastries & efficient service. The croissant combo & the bagel combo were both wonderful.

Jun 9, 2025
on Google
H
4.0

This location was pretty good during our stay in QC. Lots of pastries & very nice ham & cheese sandwich. Their croissants are really good. Merci!

May 31, 2025
on Google
Laura
4.0

Good pastries, well-organized ordering system, plenty of seating inside.

May 31, 2025
on Google
Lyn
5.0

Excellent! Fresh sandwiches, pastries & awesome soup. Affordable too!

May 22, 2025
on Google
Matt
3.0

Pastry & sandwich were good. Coffee wasn't great. Service & logistics could use improvement. Was very confusing what was on the menu & where to stand to place an order as the pastries, bread & sandwiches are all in separate areas with no centralized menu. Doesn't appear to be a drinks menu anywhere either. Ordered 2 sandwiches & only received 1.

Feb 9, 2025
on Google
Luc
3.0

Soups were awful. Salty & not much flavor. Quiche was so & so. Café is low risk Nespresso. Pastries were ok.

Jan 5, 2025
on Google
David
3.0

The ham & cheese croissant was excellent, although overpriced. The muffins are okay but the fruit pastries are very good. The coffee was pretty mediocre.

Jan 4, 2025
on Google
YIN
5.0

Paillard in Quebec City is absolutely delightful! The charming holiday decorations & cozy atmosphere. Whether you're stopping by for pastries, sandwiches, or coffee, Paillard is a must-visit spot!

Dec 10, 2024
on Google
View 906 ratings
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