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Bakery/Pastry Shop

Paillard

Upper Town (Saint-Jean-Baptiste)
4.1$
CLOSEDOpens Tomorrow at 6 am
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Photo of Paillard, Upper Town (Saint-Jean-Baptiste) - Quebec
BreakfastCaféSandwichesDesserts & SweetsPastriesCatering
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About

Paillard operates as a high-volume bakery and café that specializes in traditional French artisanal techniques. The menu features an extensive selection of crusty baguettes, flaky croissants, and buttery pastries baked on-site throughout the day. Substantial sandwiches are crafted using house-made breads, frequently paired with hearty soups and crisp salads. The interior design emphasizes an industrial-chic aesthetic with high ceilings, exposed brick walls, and long communal tables designed for efficiency and rapid throughput. Guests order at a central counter where glass cases display an array of colorful macarons, tarts, and dense chocolate desserts. This establishment prioritizes the rapid production of quality wheat-based products within a bustling and utilitarian setting. It remains a central destination for those seeking authentic European-style baked goods served in a streamlined, self-service environment.

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4.1906 ratings
5★
52%
4★
21%
3★
11%
2★
13%
1★
3%

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Reviews for Paillard

Food
Service
on Google4.3 (5800+)
*as of 2026-07-15
4.1906 ratings
5★
52%
4★
21%
3★
11%
2★
13%
1★
3%
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Reviews often mention

Display Allcroissant(159) pastries(110) coffee(90) breakfast(56) sandwiches(45) sandwich(44) cafe(40) bakery(40) bread(39) pastry(31) chocolate(31) recommend(29)

Review Summary

Paillard is widely recognized as a popular destination in Old Quebec for its extensive variety of fresh baked goods, including highly praised croissants, sandwiches, and assorted pastries. Many visitors appreciate the lively atmosphere, the ample seating, and the consistent quality of the food, making it a frequent stop for breakfast and lunch. While the bakery receives significant acclaim for its flavorful offerings and convenient location, opinions on the coffee and service are mixed. Some customers highlight friendly and efficient interactions, while others report occasional challenges with long wait times, busy crowds, and varying levels of staff attentiveness. Despite some concerns regarding pricing and service consistency, many guests consider the establishment an essential stop for anyone seeking an authentic bakery experience in the city.
Page 2 of 4 - 35 Reviews
Anthony
5.0

Excellent French pastry bakery & café in Old Quebec City. Fresh, pastries, sandwiches, jams & spreads

Dec 16, 2025
on Google
Mickey
5.0

We really enjoyed the lovely breakfast items & the pastry's & the lovely massive coffees. What a lovely start to the day.

Oct 30, 2025
on Google
Jason
5.0

What a great spot to grab a tasty pastry & enjoy a cup of coffee. It's busy on weekends early in the day, so be prepared, but it's worth the wait. Weekdays were always a better chance to get a quick table.

Oct 23, 2025
on Google
Nada
5.0

OMG!! The best baguette & pastry'Oprah' ever. Delicious.

Sep 5, 2025
on Google
Carrie
5.0

Super busy. Atmosphere to sit there is loud & kind of brightly lighted & cold. Excellent bread, pastry, coffee.

Aug 25, 2025
on Google
Hadi
2.0

The quality of pastry is average. Comparable to budget chain coffeeshops.

Jun 10, 2025
on Google
Sanjoy
5.0

It's definitely worth a visit if you like croissants or pastries, I really enjoyed their hazelnut cream pastry & almond croissant. Great location & neat pla e to enjoy freshly baked goods

Jun 9, 2025
on Google
Matt
3.0

Pastry & sandwich were good. Coffee wasn't great. Service & logistics could use improvement. Was very confusing what was on the menu & where to stand to place an order as the pastries, bread & sandwiches are all in separate areas with no centralized menu. Doesn't appear to be a drinks menu anywhere either. Ordered 2 sandwiches & only received 1.

Feb 9, 2025
on Google
Oliver
4.0

Dec2024 Homey & casual pastry, bakery & coffee shop in this busy shopping street of Upper Town which offers a wide spectrum of cafes & food establishments for all types of budgets.

Dec 11, 2024
on Google
Connie
5.0

Oh my gosh! The Almond Croissant & the Suisse pastry are so deliciously divine!

Dec 9, 2024
on Google
View 906 ratings
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