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Bakery/Pastry Shop

Paillard

Upper Town (Saint-Jean-Baptiste)
4.1$
CLOSEDOpens Tomorrow at 6 am
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Photo of Paillard, Upper Town (Saint-Jean-Baptiste) - Quebec
BreakfastCaféSandwichesDesserts & SweetsPastriesCatering
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About

Paillard operates as a high-volume bakery and café that specializes in traditional French artisanal techniques. The menu features an extensive selection of crusty baguettes, flaky croissants, and buttery pastries baked on-site throughout the day. Substantial sandwiches are crafted using house-made breads, frequently paired with hearty soups and crisp salads. The interior design emphasizes an industrial-chic aesthetic with high ceilings, exposed brick walls, and long communal tables designed for efficiency and rapid throughput. Guests order at a central counter where glass cases display an array of colorful macarons, tarts, and dense chocolate desserts. This establishment prioritizes the rapid production of quality wheat-based products within a bustling and utilitarian setting. It remains a central destination for those seeking authentic European-style baked goods served in a streamlined, self-service environment.

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5★
52%
4★
21%
3★
11%
2★
13%
1★
3%

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Reviews for Paillard

Food
Service
on Google4.3 (5800+)
*as of 2026-07-15
5★
52%
4★
21%
3★
11%
2★
13%
1★
3%

Review Summary

Paillard is widely recognized as a popular destination in Old Quebec for its extensive variety of fresh baked goods, including highly praised croissants, sandwiches, and assorted pastries. Many visitors appreciate the lively atmosphere, the ample seating, and the consistent quality of the food, making it a frequent stop for breakfast and lunch. While the bakery receives significant acclaim for its flavorful offerings and convenient location, opinions on the coffee and service are mixed. Some customers highlight friendly and efficient interactions, while others report occasional challenges with long wait times, busy crowds, and varying levels of staff attentiveness. Despite some concerns regarding pricing and service consistency, many guests consider the establishment an essential stop for anyone seeking an authentic bakery experience in the city.
Page 4 of 4 - 35 Reviews

Best looking pastries at the front of the case for visuals, worst ones served from the back of it after you order. Both baked goods we got (raspberry pastry & chocolate eclair) were both sickly sweet, & this is coming from an American palate.

Jul 9, 2024
on Google

Had a nutella beignet & poirier (pear pastry). Asked for the poirier to be warmed up, & it was delicious, crisp & flaky & just the right amount of sweetness. The beignet was dense & a little too sweet. They have a LOT of options for pastries & desserts. Most were gone in the evening, I would recommend visiting this place in the morning.

Jun 3, 2024
on Google
5.0

Nicely done pastry & coffee.

May 28, 2024
on Google

It was super busy, but it was worth the wait. I couldn't leave Quebec City without getting a pastry from here.

May 25, 2024
on Google

Not such a great visit to my one time favorite bread/pastry shop. Croissants were good. Coffee was just awful....

Feb 15, 2024
on Google