Paillard Upper Town (Saint-Jean-Baptiste), Quebec: Menu, Reviews & Reserve (2026)

Monday

6 am - 7 pm

Tuesday

6 am - 7 pm

Wednesday

6 am - 7 pm

Thursday

6 am - 7 pm

Friday

6 am - 8 pm

Saturday

6 am - 8 pm

Sunday

6 am - 8 pm

About

Paillard operates as a high-volume bakery and café that specializes in traditional French artisanal techniques. The menu features an extensive selection of crusty baguettes, flaky croissants, and buttery pastries baked on-site throughout the day. Substantial sandwiches are crafted using house-made breads, frequently paired with hearty soups and crisp salads. The interior design emphasizes an industrial-chic aesthetic with high ceilings, exposed brick walls, and long communal tables designed for efficiency and rapid throughput. Guests order at a central counter where glass cases display an array of colorful macarons, tarts, and dense chocolate desserts. This establishment prioritizes the rapid production of quality wheat-based products within a bustling and utilitarian setting. It remains a central destination for those seeking authentic European-style baked goods served in a streamlined, self-service environment.

Frequently Asked Questions

Where is Paillard located?

Paillard is located at 1097 Rue Saint-Jean, Quebec, G1R 1S3. in the neighborhood of Upper Town (Saint-Jean-Baptiste).

Get Directions

When is Paillard open?

OPEN NOW Today's hours: 6 am - 8 pm

Monday	6 am - 7 pm
Tuesday	6 am - 7 pm
Wednesday	6 am - 7 pm
Thursday	6 am - 7 pm
Friday	6 am - 8 pm
Saturday	6 am - 8 pm
Sunday	6 am - 8 pm

Does Paillard accept reservations?

Online reservations are not currently offered through this listing for Paillard. However, you can call them directly at (418) 692-1221 to inquire about table availability.

Does Paillard offer online ordering?

Yes, Paillard offers online ordering for delivery.

Order Delivery

Does Paillard have a menu available?

While a dedicated menu isn't hosted directly on this profile, you can visit their official website to view current offerings.

Visit Website

What are the main cuisines at Paillard?

Paillard specializes in:

Breakfast Café Sandwiches Desserts & Sweets Pastries

What are the main features and amenities at Paillard?

Key features and amenities offered at Paillard:

Catering Delivery Family / Kid-friendly Online Ordering

How can I contact Paillard?

You can reach Paillard through the following channels:

(418) 692-1221Official Website

View More Questions (+3)

Reviews for Paillard

Food

Service

on Google4.2 (5900+)

*as of 2026-09-01

4.0 982 ratings

5★

52%

4★

20%

3★

11%

2★

13%

1★

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Reviews often mention

Display All croissant(168) pastries(114) coffee(98) breakfast(57) sandwich(50) sandwiches(48) cafe(44) bakery(43) bread(41) recommend(32) chocolate(32) pastry(31)

Review Summary

Paillard is widely recognized as a popular destination in the heart of Quebec City, frequently praised for its extensive selection of fresh, high-quality French pastries, artisanal breads, and satisfying breakfast sandwiches. Many visitors highlight the buttery, flaky texture of the croissants and the delicious flavor of items like the almond croissant and mushroom soup. The atmosphere is generally described as lively and welcoming, with ample seating that makes it a convenient spot for both small groups and families. While experiences can vary due to the high volume of customers and occasional service inconsistencies, many guests appreciate the professional and friendly staff who are often able to assist in both English and French. Despite some mixed feedback regarding coffee preparation and wait times during peak hours, it remains a go-to location for those seeking an authentic bakery experience in a beautiful, historic setting.

Page 2 of 5 - 44 Reviews

Franck

5.0

Très bon choix de viennoiseries pour déjeuner.
Je recommande la brioche à l'orange.
Cappuccino excellent & service très agréable.

May 10, 2026

on Google

Angela

5.0

Food was fantastic! Highly recommend.

Feb 15, 2026

on Google

Véronique

3.0

Pretty expensive for a sandwich. The taste was pretty good. I recommend it but the price is a little bit high

Jan 5, 2026

on Google

Melani

5.0

Lovable place, I will recommend it always!

Dec 23, 2025

on Google

Jennifer

5.0

It was rumored to be a very delicious bakery, & as expected, it had many customers & was delicious, living up to its reputation. Despite the busyness of the staff, everyone was kind. If I ever come to Quebec again, it's a place I'd like to visit again!! I recommend it~ 😍

Nov 20, 2025

on Google

Laurence

5.0

boulangerie très très bonne, on y trouve des viennoiseries francaises, des boissons, du pain, des gateaux, des sandwiches, des salades, préparés devant vous avec possibilité de manger sur place dans une ambia?nce chaleureuse
une jolie trouvaille, je recommande fortement

Oct 24, 2025

on Google

Laurent

3.0

Les pâtisseries & les sandwichs sont assez bons, mais pour l'attente & la taille des portions, les prix n'en valent pas la peine. L'organisation de la salle est aussi étrange, les tables sont très rapprochées & il n'y a pas beaucoup de place pour circuler. La salle est également assez bruyante. J'aurais de la difficulté à recommander l'endroit.

Oct 12, 2025

on Google

Mohsen

5.0

Very nice patisserie with huge selection of delicious pastries & sandwiches. Recommend!

Sep 3, 2025

on Google

June

2.0

Ne vous embêtez pas. Il y a tellement de cafés & de boulangeries formidables à Québec. Celle-ci n'en fait pas partie.

Les lattes étaient faibles & pas chauds, horribles. Les muffins aux carottes & aux noix avaient le goût de muffins bon marché qu'on achète en boîte.

L'ambiance est celle d'une cafétéria, sans le charme de Québec.

La première serveuse était très accueillante & polie. Celle qui a pris notre commande avait une attitude un peu guindée & ne savait pas qu'ils avaient des muffins aux carottes quand j'en ai demandé.

Cette boulangerie nous a été recommandée par le Centre d'information de Québec, car je cherchais des Canales français. Ils avaient bien fait de me suggérer Paillard, mais ils n'en vendent pas ici

Aug 12, 2025

on Google

Kendra

5.0

Great service. Delicious baked goods & the chocolate mousse was amazing! We also had iced lattes. Highly recommend stopping in for a treat while you're in the city!

Jun 23, 2025

on Google

Paillard

Artisan French-style breads and buttery pastries anchor every morning at this historic Quebec City staple.

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Reviews for Paillard

Review Summary