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Bakery/Pastry Shop

Paillard

Upper Town (Saint-Jean-Baptiste)
4.1$
CLOSEDOpens Today at 6 am
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Photo of Paillard, Upper Town (Saint-Jean-Baptiste) - Quebec
BreakfastCaféSandwichesDesserts & SweetsPastriesCatering
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About

Paillard operates as a high-volume bakery and café that specializes in traditional French artisanal techniques. The menu features an extensive selection of crusty baguettes, flaky croissants, and buttery pastries baked on-site throughout the day. Substantial sandwiches are crafted using house-made breads, frequently paired with hearty soups and crisp salads. The interior design emphasizes an industrial-chic aesthetic with high ceilings, exposed brick walls, and long communal tables designed for efficiency and rapid throughput. Guests order at a central counter where glass cases display an array of colorful macarons, tarts, and dense chocolate desserts. This establishment prioritizes the rapid production of quality wheat-based products within a bustling and utilitarian setting. It remains a central destination for those seeking authentic European-style baked goods served in a streamlined, self-service environment.

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4.1906 ratings
5★
52%
4★
21%
3★
11%
2★
13%
1★
3%

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Reviews for Paillard

Food
Service
on Google4.3 (5800+)
*as of 2026-07-15
4.1906 ratings
5★
52%
4★
21%
3★
11%
2★
13%
1★
3%
Write your review

Reviews often mention

Display Allcroissant(159) pastries(110) coffee(90) breakfast(56) sandwiches(45) sandwich(44) cafe(40) bakery(40) bread(39) pastry(31) chocolate(31) recommend(29)

Review Summary

Paillard is widely recognized as a popular destination in Old Quebec for its extensive variety of fresh baked goods, including highly praised croissants, sandwiches, and assorted pastries. Many visitors appreciate the lively atmosphere, the ample seating, and the consistent quality of the food, making it a frequent stop for breakfast and lunch. While the bakery receives significant acclaim for its flavorful offerings and convenient location, opinions on the coffee and service are mixed. Some customers highlight friendly and efficient interactions, while others report occasional challenges with long wait times, busy crowds, and varying levels of staff attentiveness. Despite some concerns regarding pricing and service consistency, many guests consider the establishment an essential stop for anyone seeking an authentic bakery experience in the city.
Page 2 of 5 - 41 Reviews
Melani
5.0

Lovable place, I will recommend it always!

Dec 23, 2025
on Google
Jennifer
5.0

It was rumored to be a very delicious bakery, & as expected, it had many customers & was delicious, living up to its reputation. Despite the busyness of the staff, everyone was kind. If I ever come to Quebec again, it's a place I'd like to visit again!! I recommend it~ 😍

Nov 20, 2025
on Google
Laurence
5.0

boulangerie très très bonne, on y trouve des viennoiseries francaises, des boissons, du pain, des gateaux, des sandwiches, des salades, préparés devant vous avec possibilité de manger sur place dans une ambia?nce chaleureuse
une jolie trouvaille, je recommande fortement

Oct 24, 2025
on Google
Laurent
3.0

Les pâtisseries & les sandwichs sont assez bons, mais pour l'attente & la taille des portions, les prix n'en valent pas la peine. L'organisation de la salle est aussi étrange, les tables sont très rapprochées & il n'y a pas beaucoup de place pour circuler. La salle est également assez bruyante. J'aurais de la difficulté à recommander l'endroit.

Oct 12, 2025
on Google
Mohsen
5.0

Very nice patisserie with huge selection of delicious pastries & sandwiches. Recommend!

Sep 3, 2025
on Google
June
2.0

Ne vous embêtez pas. Il y a tellement de cafés & de boulangeries formidables à Québec. Celle-ci n'en fait pas partie.

Les lattes étaient faibles & pas chauds, horribles. Les muffins aux carottes & aux noix avaient le goût de muffins bon marché qu'on achète en boîte.

L'ambiance est celle d'une cafétéria, sans le charme de Québec.

La première serveuse était très accueillante & polie. Celle qui a pris notre commande avait une attitude un peu guindée & ne savait pas qu'ils avaient des muffins aux carottes quand j'en ai demandé.

Cette boulangerie nous a été recommandée par le Centre d'information de Québec, car je cherchais des Canales français. Ils avaient bien fait de me suggérer Paillard, mais ils n'en vendent pas ici

Aug 12, 2025
on Google
Kendra
5.0

Great service. Delicious baked goods & the chocolate mousse was amazing! We also had iced lattes. Highly recommend stopping in for a treat while you're in the city!

Jun 23, 2025
on Google
Rhonda
5.0

Bakery items are great. Good selection. Highly recommend the almond croissant.

May 28, 2025
on Google
Anirudh
5.0

It's always a pleasure returning to Paillard. I was excited to visit again during my trip back to Quebec City, & even after four years, it remains an excellent spot for breakfast, sandwiches, & coffee. Highly recommend!

Jan 28, 2025
on Google
M
5.0

This place always has amazing stuff. We had a sandwich & the paillard millefeuille. Highly recommended.

Nov 21, 2024
on Google
View 906 ratings
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