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Bakery/Pastry Shop

Paillard

Artisan French-style breads and buttery pastries anchor every morning at this historic Quebec City staple.

Upper Town (Saint-Jean-Baptiste)
4.0$
OPEN6 am - 8 pm
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Photo of Paillard, Upper Town (Saint-Jean-Baptiste) - Quebec
BreakfastCaféSandwichesDesserts & SweetsPastriesCatering
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About

Paillard operates as a high-volume bakery and café that specializes in traditional French artisanal techniques. The menu features an extensive selection of crusty baguettes, flaky croissants, and buttery pastries baked on-site throughout the day. Substantial sandwiches are crafted using house-made breads, frequently paired with hearty soups and crisp salads. The interior design emphasizes an industrial-chic aesthetic with high ceilings, exposed brick walls, and long communal tables designed for efficiency and rapid throughput. Guests order at a central counter where glass cases display an array of colorful macarons, tarts, and dense chocolate desserts. This establishment prioritizes the rapid production of quality wheat-based products within a bustling and utilitarian setting. It remains a central destination for those seeking authentic European-style baked goods served in a streamlined, self-service environment.

Details

Amenities, services & more

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Frequently Asked Questions

Where is Paillard located?

Paillard is located at 1097 Rue Saint-Jean, Quebec, G1R 1S3. in the neighborhood of Upper Town (Saint-Jean-Baptiste).

When is Paillard open?

OPEN NOW Today's hours: 6 am - 8 pm

Monday6 am - 7 pm
Tuesday6 am - 7 pm
Wednesday6 am - 7 pm
Thursday6 am - 7 pm
Friday6 am - 8 pm
Saturday6 am - 8 pm
Sunday6 am - 8 pm
Does Paillard accept reservations?

Online reservations are not currently offered through this listing for Paillard. However, you can call them directly at (418) 692-1221 to inquire about table availability.

Does Paillard offer online ordering?

Yes, Paillard offers online ordering for delivery.

Does Paillard have a menu available?

While a dedicated menu isn't hosted directly on this profile, you can visit their official website to view current offerings.

What are the main cuisines at Paillard?
What are the main features and amenities at Paillard?

Key features and amenities offered at Paillard:

How can I contact Paillard?

You can reach Paillard through the following channels:

5★
52%
4★
20%
3★
11%
2★
13%
1★
5%

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Reviews for Paillard

Food
Service
on Google4.2 (5900+)
*as of 2026-09-01
5★
52%
4★
20%
3★
11%
2★
13%
1★
5%

Review Summary

Paillard is widely recognized as a popular destination in the heart of Quebec City, frequently praised for its extensive selection of fresh, high-quality French pastries, artisanal breads, and satisfying breakfast sandwiches. Many visitors highlight the buttery, flaky texture of the croissants and the delicious flavor of items like the almond croissant and mushroom soup. The atmosphere is generally described as lively and welcoming, with ample seating that makes it a convenient spot for both small groups and families. While experiences can vary due to the high volume of customers and occasional service inconsistencies, many guests appreciate the professional and friendly staff who are often able to assist in both English and French. Despite some mixed feedback regarding coffee preparation and wait times during peak hours, it remains a go-to location for those seeking an authentic bakery experience in a beautiful, historic setting.
Page 3 of 5 - 44 Reviews

Bakery items are great. Good selection. Highly recommend the almond croissant.

May 28, 2025
on Google

It's always a pleasure returning to Paillard. I was excited to visit again during my trip back to Quebec City, & even after four years, it remains an excellent spot for breakfast, sandwiches, & coffee. Highly recommend!

Jan 28, 2025
on Google
5.0

This place always has amazing stuff. We had a sandwich & the paillard millefeuille. Highly recommended.

Nov 21, 2024
on Google

Décevant dans l'ensemble. Les pâtisseries & le pain sont bons, mais post-pandémie, certains de leurs produits ont diminué en qualité. Je pense à leurs fougasses qui manquent cruellement de garniture (& je ne recommande absolument pas celle aux tomates, qui goûte très mouillé) : quelques flocons de feta émiettés avec des rognures d'olives sur un gros pain, non merci. La salle à manger & les comptoirs ont l'air sales. Les machines espresso ont été remplacées par des Nespresso très génériques. Le service est un peu chaotique, on dirait qu'il manque tout le temps de personnel. Tout leur marketing semble tenter de nous persuader par tous les moyens qu'il s'agit d'une boulangerie haut de gamme, alors qu'en vérité, on se croirait dans une grosse cafétéria.

Nov 3, 2024
on Google

I would 100% recommend this place. It is absolute heaven for people who love baked goods. I got croissants & baguettes for breakfast & both were delicious.

Oct 19, 2024
on Google
5.0

Baked goods were excellent! We tried a few things & they were all very good. Can be super busy at times but their service was quick. Highly recommended when you're in Quebec city.

Oct 13, 2024
on Google

After a nice walk through the streets of Old Quebec, it's time to take a break for a snack or lunch. I highly recommend trying their sandwiches, which are both delicious & flavorful. The staff is welcoming & friendly, & the spacious dining area offers a comfortable place to eat & relax while enjoying a good cup of coffee.

Sep 19, 2024
on Google

⭐️⭐️⭐️⭐️⭐️ Paillard is an absolute gem & a must-visit for anyone in Quebec City! From the moment you walk in, you're greeted by the warm, inviting atmosphere & the aroma of freshly baked goods. Their pastries are nothing short of exceptional-crispy, flaky, & packed with flavor. Whether it's their buttery croissants or their decadent éclairs, everything tastes fresh & crafted with care. Paillard's menu offers something for everyone, from delicious sandwiches to gourmet coffees, making it a perfect spot for breakfast, lunch, or an afternoon treat. The quality of the ingredients shines through in every bite, & the attention to detail in both preparation & presentation is top-notch. The service is friendly & efficient, even during busy times. The staff is always eager to help with recommendations, & the overall experience is both welcoming & relaxed. Paillard combines quality, authenticity, & charm, making it a standout spot in the heart of the city. Whether you're a local or just visiting, Paillard is a place you'll want to return to again & again. Highly recommended for an unforgettable bakery & café experience!

Sep 12, 2024
on Google

Grand choix de viennoiseries, pains & breakfast salés & je ne parle même pas des boissons chaudes, demandez & vous aurez ! Recommandé par le routard & l'on sait pourquoi. Un bon spot pour un petit déjeuner en ville avant de visiter Québec.

Sep 12, 2024
on Google

A MUST go while in Quebec city. I had gone back to this place three or four times while I was visiting. Must try the pistachio cookie. Everything else we ordered was great, croissants, eclairs, etc. Expect longer lines & would recommend grabbing coffee at a different place.

Aug 11, 2024
on Google