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Bakery/Pastry Shop

Paillard

Artisan French-style breads and buttery pastries anchor every morning at this historic Quebec City staple.

Upper Town (Saint-Jean-Baptiste)
4.0$
OPEN6 am - 8 pm
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Photo of Paillard, Upper Town (Saint-Jean-Baptiste) - Quebec
BreakfastCaféSandwichesDesserts & SweetsPastriesCatering
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About

Paillard operates as a high-volume bakery and café that specializes in traditional French artisanal techniques. The menu features an extensive selection of crusty baguettes, flaky croissants, and buttery pastries baked on-site throughout the day. Substantial sandwiches are crafted using house-made breads, frequently paired with hearty soups and crisp salads. The interior design emphasizes an industrial-chic aesthetic with high ceilings, exposed brick walls, and long communal tables designed for efficiency and rapid throughput. Guests order at a central counter where glass cases display an array of colorful macarons, tarts, and dense chocolate desserts. This establishment prioritizes the rapid production of quality wheat-based products within a bustling and utilitarian setting. It remains a central destination for those seeking authentic European-style baked goods served in a streamlined, self-service environment.

Details

Amenities, services & more

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Frequently Asked Questions

Where is Paillard located?

Paillard is located at 1097 Rue Saint-Jean, Quebec, G1R 1S3. in the neighborhood of Upper Town (Saint-Jean-Baptiste).

When is Paillard open?

OPEN NOW Today's hours: 6 am - 8 pm

Monday6 am - 7 pm
Tuesday6 am - 7 pm
Wednesday6 am - 7 pm
Thursday6 am - 7 pm
Friday6 am - 8 pm
Saturday6 am - 8 pm
Sunday6 am - 8 pm
Does Paillard accept reservations?

Online reservations are not currently offered through this listing for Paillard. However, you can call them directly at (418) 692-1221 to inquire about table availability.

Does Paillard offer online ordering?

Yes, Paillard offers online ordering for delivery.

Does Paillard have a menu available?

While a dedicated menu isn't hosted directly on this profile, you can visit their official website to view current offerings.

What are the main cuisines at Paillard?
What are the main features and amenities at Paillard?

Key features and amenities offered at Paillard:

How can I contact Paillard?

You can reach Paillard through the following channels:

5★
52%
4★
20%
3★
11%
2★
13%
1★
5%

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Reviews for Paillard

Food
Service
on Google4.2 (5900+)
*as of 2026-09-01
5★
52%
4★
20%
3★
11%
2★
13%
1★
5%

Review Summary

Paillard is widely recognized as a popular destination in the heart of Quebec City, frequently praised for its extensive selection of fresh, high-quality French pastries, artisanal breads, and satisfying breakfast sandwiches. Many visitors highlight the buttery, flaky texture of the croissants and the delicious flavor of items like the almond croissant and mushroom soup. The atmosphere is generally described as lively and welcoming, with ample seating that makes it a convenient spot for both small groups and families. While experiences can vary due to the high volume of customers and occasional service inconsistencies, many guests appreciate the professional and friendly staff who are often able to assist in both English and French. Despite some mixed feedback regarding coffee preparation and wait times during peak hours, it remains a go-to location for those seeking an authentic bakery experience in a beautiful, historic setting.
Page 4 of 5 - 44 Reviews
5.0

All pastries & croissants look amazing, had a cappuccino to enjoy with my butter croissant, highly recommend it. Service was fast & efficient/friendly. It is expensive, but your also buying great croissants. Came out of town had to try them again, bring a canvas bag if your taking out a paper bag is $3.30!

Aug 9, 2024
on Google

The food is great, if the staff gave you the right order! Highly recommend the berries croissant, cheese croissant, & eclairs. Their washroom is an abomination, do not go in there.

Jul 19, 2024
on Google

The plain croissants were ok, but the "fresh"raspeberries on a pastry my child bought were full of black mold. She recognized this after she took her first bite. When my wife tried to exchange it/make the counter staff aware, they said the pastry underneath was fine & that we should just eat around the berries!!! Luckily they changed their tune after we asked them to consult someone else behind the counter. The place itself desperately needs an update/reno (eg washroom was filthy, which is never a good sign for a restaurant). Overall disappointed- we were last here 14 years ago when they won "best croissant in QC". We had shared several memorable Paillard pastries. Visiting QC again this year we had been excited to return :-(. Unfortunately we can no longer recommend it.

Jul 19, 2024
on Google

I tried the breakfast croissant & the chocolate croissant. I personally found the pastry too sweet. However, the breakfast croissant was so good! I will recommend people having brunch or light breakfast here. Please be reminded that there's always a long line-up (around 15-20mins wait).

Jul 10, 2024
on Google

We tried their Chipotle chicken sandwich in Ciabatta, & it was out of the world! 100% recommended!

Jul 2, 2024
on Google

The staff is very friendly! Atmosphere is alright. The food tastes average but the prices are definitely way way over priced for tourists.... Strongly not recommended as we bought 3 items (small pastries) & it was over $16 😑😑😑😵😵😵🤯🤯🤯

Jun 27, 2024
on Google

Recommend going at the beginning of the day as the croissant was a little too aoft around 4pm. It was light & airy but i wish it the taste was more buttery

Jun 25, 2024
on Google

Excellente boulangerie ! L'équipe est aimable & réactive. Les produits sont toujours frais & délicieux. Merci à toute l'équipe pour leur professionnalisme & leur accueil chaleureux. Je recommande vivement !

Jun 9, 2024
on Google

Had a nutella beignet & poirier (pear pastry). Asked for the poirier to be warmed up, & it was delicious, crisp & flaky & just the right amount of sweetness. The beignet was dense & a little too sweet. They have a LOT of options for pastries & desserts. Most were gone in the evening, I would recommend visiting this place in the morning.

Jun 3, 2024
on Google

Had a breakfast bagel combo. Very overpriced for a very normal breakfast sandwich, tiny & sad canned fruit, & only one option for tea without an upcharge. Would not recommend.

Jun 3, 2024
on Google