Paillard Upper Town (Saint-Jean-Baptiste), Quebec: Menu, Reviews & Reserve (2026)

Monday

6 am - 7 pm

Tuesday

6 am - 7 pm

Wednesday

6 am - 7 pm

Thursday

6 am - 7 pm

Friday

6 am - 8 pm

Saturday

6 am - 8 pm

Sunday

6 am - 8 pm

About

Paillard operates as a high-volume bakery and café that specializes in traditional French artisanal techniques. The menu features an extensive selection of crusty baguettes, flaky croissants, and buttery pastries baked on-site throughout the day. Substantial sandwiches are crafted using house-made breads, frequently paired with hearty soups and crisp salads. The interior design emphasizes an industrial-chic aesthetic with high ceilings, exposed brick walls, and long communal tables designed for efficiency and rapid throughput. Guests order at a central counter where glass cases display an array of colorful macarons, tarts, and dense chocolate desserts. This establishment prioritizes the rapid production of quality wheat-based products within a bustling and utilitarian setting. It remains a central destination for those seeking authentic European-style baked goods served in a streamlined, self-service environment.

Frequently Asked Questions

Where is Paillard located?

Paillard is located at 1097 Rue Saint-Jean, Quebec, G1R 1S3. in the neighborhood of Upper Town (Saint-Jean-Baptiste).

Get Directions

When is Paillard open?

OPEN NOW Today's hours: 6 am - 8 pm

Monday	6 am - 7 pm
Tuesday	6 am - 7 pm
Wednesday	6 am - 7 pm
Thursday	6 am - 7 pm
Friday	6 am - 8 pm
Saturday	6 am - 8 pm
Sunday	6 am - 8 pm

Does Paillard accept reservations?

Online reservations are not currently offered through this listing for Paillard. However, you can call them directly at (418) 692-1221 to inquire about table availability.

Does Paillard offer online ordering?

Yes, Paillard offers online ordering for delivery.

Order Delivery

Does Paillard have a menu available?

While a dedicated menu isn't hosted directly on this profile, you can visit their official website to view current offerings.

Visit Website

What are the main cuisines at Paillard?

Paillard specializes in:

Breakfast Café Sandwiches Desserts & Sweets Pastries

What are the main features and amenities at Paillard?

Key features and amenities offered at Paillard:

Catering Delivery Family / Kid-friendly Online Ordering

How can I contact Paillard?

You can reach Paillard through the following channels:

(418) 692-1221Official Website

View More Questions (+3)

Reviews for Paillard

Food

Service

on Google4.2 (5900+)

*as of 2026-09-01

4.0 982 ratings

5★

52%

4★

20%

3★

11%

2★

13%

1★

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Reviews often mention

Display All croissant(168) pastries(114) coffee(98) breakfast(57) sandwich(50) sandwiches(48) cafe(44) bakery(43) bread(41) recommend(32) chocolate(32) pastry(31)

Review Summary

Paillard is widely recognized as a popular destination in the heart of Quebec City, frequently praised for its extensive selection of fresh, high-quality French pastries, artisanal breads, and satisfying breakfast sandwiches. Many visitors highlight the buttery, flaky texture of the croissants and the delicious flavor of items like the almond croissant and mushroom soup. The atmosphere is generally described as lively and welcoming, with ample seating that makes it a convenient spot for both small groups and families. While experiences can vary due to the high volume of customers and occasional service inconsistencies, many guests appreciate the professional and friendly staff who are often able to assist in both English and French. Despite some mixed feedback regarding coffee preparation and wait times during peak hours, it remains a go-to location for those seeking an authentic bakery experience in a beautiful, historic setting.

Page 3 of 9 - 89 Reviews

Emilie

1.0

Horrible, sandwichs détrempés, hors de prix, pas de prix affichés, 16$ le sandwich +tx, & en plus demande 10$ de pourboire pour nous servir comme de la m...e!!!!

Apr 12, 2026

on Google

Alice

5.0

We went to Paillard - Rue Saint Jean for teatime. This French- style artisan bakery & pastry shop is popularly known for their handcrafted bread & pastries. They have a selection of freshly baked pastries like Croissants, Croc Framboise, Chocolate Twist, Muffins, Galette Granola, Lemon Cake, Brioche, Cinnamon Rolls, Cranberry Loaves, Olive Batard, Baguette, Lemon Tartlets, Macaroons (various flavours), Quiche, Sandwiches, Sweet Desserts, Juices & Hot Beverages just to name a few. We ordered some pastries & they tasted buttery, flaky & full of deliciousness. We love the ambience & the whimsical bunnies decorations for Easter added a pleasant atmosphere. This Paillard bakery is highly rated by visitors for its high quality products & friendly service.

Apr 3, 2026

on Google

Bonnie

5.0

Delicious pastries & sandwiches! An upscale to go for breakfast & lunch!

Feb 21, 2026

on Google

Stephanie

4.0

Croissants & baguettes are best in Quebec City. They also have breakfast & lunch sandwiches, caf & c. Plenty of room for sitting

Jan 20, 2026

on Google

Véronique

3.0

Pretty expensive for a sandwich. The taste was pretty good. I recommend it but the price is a little bit high

Jan 5, 2026

on Google

Linda

1.0

Le pire endroit du québéc! Les viennoiseries sont froid même pas fraîche & cuite sur place ou même dater d'hier! Les sandwiches même après avoir chauffés toujours pas mangeable avec le pain dur. Le cafe pas moulu fraîchement juste une machine automatique du Nespresso du style ' haut de gamme' Mais vraiment pa buvable avec une facture de 50$. C'est du vol! Rien est frais

Jan 1, 2026

on Google

William

2.0

Nous avons commandé 2 combo déjeuners, les sandwich étaient passables & les fruits étaient sec. Un peu décevant pour 45$

Dec 17, 2025

on Google

Anthony

5.0

Excellent French pastry bakery & café in Old Quebec City. Fresh, pastries, sandwiches, jams & spreads

Dec 16, 2025

on Google

Kevin

5.0

During our vacation we went twice, it's that good. Great selection of the sweet stuff! Also various types of sandwiches. Dining is cafeteria style & it looks like it can get a little crowded at times but we did take out. Pretty reasonable prices. Pro Tip: Grab some sandwichs to have at the airport for some real food on your flight home.

Dec 15, 2025

on Google

Sasha

1.0

Extraordinairement SALE.
Les planchers sont CRASSEUX!!
À la grandeur & cela n'est pas le fait de la journée-même! On imagine les cuisines, la manipulation des aliments etc Les salles de bain sont reconnues pour être degueulasses.
Paillard n'a plus rien à voir avec la fabuleuse période de son fondateur M. Simard.
Désolant.
Après 5 ans à ne pas y avoir mangé après qu'on m'ait servi un sandwich avec du bacon CRU (est-ce à voir avec la religion des gens qui y travaillent?!) j'y suis entrée aujourd'hui & en suis ressortie aussitôt. Leurs salles de bain sont reconnue pour être très sales aussi.
Dégueulasse.

Dec 10, 2025

on Google

Paillard

Artisan French-style breads and buttery pastries anchor every morning at this historic Quebec City staple.

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Reviews for Paillard

Review Summary