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Bakery/Pastry Shop

Paillard

Upper Town (Saint-Jean-Baptiste)
4.1$
CLOSEDOpens Tomorrow at 6 am
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Photo of Paillard, Upper Town (Saint-Jean-Baptiste) - Quebec
BreakfastCaféSandwichesDesserts & SweetsPastriesCatering
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About

Paillard operates as a high-volume bakery and café that specializes in traditional French artisanal techniques. The menu features an extensive selection of crusty baguettes, flaky croissants, and buttery pastries baked on-site throughout the day. Substantial sandwiches are crafted using house-made breads, frequently paired with hearty soups and crisp salads. The interior design emphasizes an industrial-chic aesthetic with high ceilings, exposed brick walls, and long communal tables designed for efficiency and rapid throughput. Guests order at a central counter where glass cases display an array of colorful macarons, tarts, and dense chocolate desserts. This establishment prioritizes the rapid production of quality wheat-based products within a bustling and utilitarian setting. It remains a central destination for those seeking authentic European-style baked goods served in a streamlined, self-service environment.

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4.1906 ratings
5★
52%
4★
21%
3★
11%
2★
13%
1★
3%

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Reviews for Paillard

Food
Service
on Google4.3 (5800+)
*as of 2026-07-15
4.1906 ratings
5★
52%
4★
21%
3★
11%
2★
13%
1★
3%
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Reviews often mention

Display Allcroissant(159) pastries(110) coffee(90) breakfast(56) sandwiches(45) sandwich(44) cafe(40) bakery(40) bread(39) pastry(31) chocolate(31) recommend(29)

Review Summary

Paillard is widely recognized as a popular destination in Old Quebec for its extensive variety of fresh baked goods, including highly praised croissants, sandwiches, and assorted pastries. Many visitors appreciate the lively atmosphere, the ample seating, and the consistent quality of the food, making it a frequent stop for breakfast and lunch. While the bakery receives significant acclaim for its flavorful offerings and convenient location, opinions on the coffee and service are mixed. Some customers highlight friendly and efficient interactions, while others report occasional challenges with long wait times, busy crowds, and varying levels of staff attentiveness. Despite some concerns regarding pricing and service consistency, many guests consider the establishment an essential stop for anyone seeking an authentic bakery experience in the city.
Page 4 of 9 - 84 Reviews
Milad
4.0

The chocolate croissant felt a bit stale.
The brie ham sandwich with baguette was awesome!

Sep 11, 2025
on Google
D
5.0

Fantastic pastries & sandwiches.

Sep 7, 2025
on Google
Vanshika
4.0

Lovely experience as always. Its a big tourist stop for croissants & pastries. I really enjoyed their chicken & bell pepper sandwich. Coffee was delicious too. We love their croissants.

Sep 6, 2025
on Google
Mohsen
5.0

Very nice patisserie with huge selection of delicious pastries & sandwiches. Recommend!

Sep 3, 2025
on Google
MrbaddisLOST
5.0

Amazing bakery both desserts & savory treats. The sandwiches were also delicious.

Aug 12, 2025
on Google
Tanya
5.0

Amazing sandwiches & pastries

Jul 30, 2025
on Google
Krish
5.0

Stopped in for an early breakfast & couldn't resist going back again the following morning. Freshly made egg & cheese sandwich on toasted croissant was my favorite.

Jul 30, 2025
on Google
Shashu
5.0

Excellent bread & pastries. We've gone here three mornings on our trip & both the food & service was outstanding (service on mornings if 23rd/24th/25th July). Staff was so friendly & everyone was able to help in English. I took everything to go but it seemed like many people were enjoying the inside. Lots of large tables. All of the pastries & sandwiches were great - don't miss the baguettes! We have a long drive today so I stocked up on sandwiches & pastries. You can't beat the prices.

Jul 25, 2025
on Google
Lisa
5.0

A friend told me I had to ho to Paillard during my visit to QC & I had to get the Ham & Brie Sandwich. I'm so glad I listened to her because it was delicious! We also got an assortment of pastries, which were all delectable, & my lavender citrus iced latte was superb. Lots of seating!

Jul 4, 2025
on Google
Susan
4.0

Heard a lot about this bakery & was excited to try French pastries. Nice selection on display - I ordered a few to share. My opinion - this location it didn't taste very fresh. Everything tasted a bit old & hard to chew. I've had much better croissants at other places. I watched people order sandwiches & service was very slow people waited a long time just to have their sandwich warmed up. Maybe other locations are better? Washroom door didn't lock so people had to wait with some one watching the door.

Jun 25, 2025
on Google
View 906 ratings
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