Paillard Upper Town (Saint-Jean-Baptiste), Quebec: Menu, Reviews & Reserve (2026)

Monday

6 am - 7 pm

Tuesday

6 am - 7 pm

Wednesday

6 am - 7 pm

Thursday

6 am - 7 pm

Friday

6 am - 8 pm

Saturday

6 am - 8 pm

Sunday

6 am - 8 pm

About

Paillard operates as a high-volume bakery and café that specializes in traditional French artisanal techniques. The menu features an extensive selection of crusty baguettes, flaky croissants, and buttery pastries baked on-site throughout the day. Substantial sandwiches are crafted using house-made breads, frequently paired with hearty soups and crisp salads. The interior design emphasizes an industrial-chic aesthetic with high ceilings, exposed brick walls, and long communal tables designed for efficiency and rapid throughput. Guests order at a central counter where glass cases display an array of colorful macarons, tarts, and dense chocolate desserts. This establishment prioritizes the rapid production of quality wheat-based products within a bustling and utilitarian setting. It remains a central destination for those seeking authentic European-style baked goods served in a streamlined, self-service environment.

Frequently Asked Questions

Where is Paillard located?

Paillard is located at 1097 Rue Saint-Jean, Quebec, G1R 1S3. in the neighborhood of Upper Town (Saint-Jean-Baptiste).

Get Directions

When is Paillard open?

OPEN NOW Today's hours: 6 am - 8 pm

Monday	6 am - 7 pm
Tuesday	6 am - 7 pm
Wednesday	6 am - 7 pm
Thursday	6 am - 7 pm
Friday	6 am - 8 pm
Saturday	6 am - 8 pm
Sunday	6 am - 8 pm

Does Paillard accept reservations?

Online reservations are not currently offered through this listing for Paillard. However, you can call them directly at (418) 692-1221 to inquire about table availability.

Does Paillard offer online ordering?

Yes, Paillard offers online ordering for delivery.

Order Delivery

Does Paillard have a menu available?

While a dedicated menu isn't hosted directly on this profile, you can visit their official website to view current offerings.

Visit Website

What are the main cuisines at Paillard?

Paillard specializes in:

Breakfast Café Sandwiches Desserts & Sweets Pastries

What are the main features and amenities at Paillard?

Key features and amenities offered at Paillard:

Catering Delivery Family / Kid-friendly Online Ordering

Does Paillard have a website?

Yes, Paillard has an official website. You can visit it here:

Visit Website

Does Paillard have social media links or a Google Business profile?

We do not have social media links on file for Paillard, but here is their Google Business profile link:

How can I contact Paillard?

You can reach Paillard through the following channels:

(418) 692-1221 Official Website

View More Questions (+5)

Reviews for Paillard

Food

Service

on Google4.2 (5900+)

*as of 2026-09-01

4.0 982 ratings

5★

52%

4★

20%

3★

11%

2★

13%

1★

Write your review

Reviews often mention

Display All croissant(168) pastries(114) coffee(98) breakfast(57) sandwich(50) sandwiches(48) cafe(44) bakery(43) bread(41) recommend(32) chocolate(32) pastry(31)

Review Summary

Paillard is widely recognized as a popular destination in the heart of Quebec City, frequently praised for its extensive selection of fresh, high-quality French pastries, artisanal breads, and satisfying breakfast sandwiches. Many visitors highlight the buttery, flaky texture of the croissants and the delicious flavor of items like the almond croissant and mushroom soup. The atmosphere is generally described as lively and welcoming, with ample seating that makes it a convenient spot for both small groups and families. While experiences can vary due to the high volume of customers and occasional service inconsistencies, many guests appreciate the professional and friendly staff who are often able to assist in both English and French. Despite some mixed feedback regarding coffee preparation and wait times during peak hours, it remains a go-to location for those seeking an authentic bakery experience in a beautiful, historic setting.

Page 4 of 9 - 89 Reviews

Laurence

5.0

boulangerie très très bonne, on y trouve des viennoiseries francaises, des boissons, du pain, des gateaux, des sandwiches, des salades, préparés devant vous avec possibilité de manger sur place dans une ambia?nce chaleureuse
une jolie trouvaille, je recommande fortement

Oct 24, 2025

on Google

Laurent

3.0

Les pâtisseries & les sandwichs sont assez bons, mais pour l'attente & la taille des portions, les prix n'en valent pas la peine. L'organisation de la salle est aussi étrange, les tables sont très rapprochées & il n'y a pas beaucoup de place pour circuler. La salle est également assez bruyante. J'aurais de la difficulté à recommander l'endroit.

Oct 12, 2025

on Google

Jainkw

5.0

Didn't have a sandwich or use the bathroom… so I won't comment.
The pastries?? OMG!! I've never tasted anything so delicious in my life (& I'm a senior)!
I'm not sure where the poor reviews come from, but I guess opinions & experiences vary.
That said, during my first visit of the day, I met a woman who lives in QC & she walks past other shops to buy their croissants.
The lines can be discouraging & I'm sure how busy they are can affect the service.
That said, only other customers were rude… the staff were courteous given the circumstances (the girl waiting on me asked a woman blocking access to the till to move 3 times… I elbowed my way in)

Oct 11, 2025

on Google

Grace

4.0

Combo meals available if you can't decide for yourself 😅 too many options. Not bad actually, but the sandwich is like 1/3 of the full size. Coffee is Nespresso based.

Oct 10, 2025

on Google

Maïtée

4.0

Pâtisseries délicieuses, mais les sandwichs sont trop dispendieux.

Sep 28, 2025

on Google

Milad

4.0

The chocolate croissant felt a bit stale.
The brie ham sandwich with baguette was awesome!

Sep 11, 2025

on Google

5.0

Fantastic pastries & sandwiches.

Sep 7, 2025

on Google

Vanshika

4.0

Lovely experience as always. Its a big tourist stop for croissants & pastries. I really enjoyed their chicken & bell pepper sandwich. Coffee was delicious too. We love their croissants.

Sep 6, 2025

on Google

Mohsen

5.0

Very nice patisserie with huge selection of delicious pastries & sandwiches. Recommend!

Sep 3, 2025

on Google

MrbaddisLOST

5.0

Amazing bakery both desserts & savory treats. The sandwiches were also delicious.

Aug 12, 2025

on Google

Paillard

Artisan French-style breads and buttery pastries anchor every morning at this historic Quebec City staple.

LocationError?

About

Details

Frequently Asked Questions

Restaurants in Upper Town (Saint-Jean-Baptiste)View More

Le Quarante 7 | Restaurant - Traiteur

Portofino Brasserie Italienne

Buvette Scott

Graffiti

Ristorante Il Teatro

Reviews for Paillard

Review Summary