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Bakery/Pastry Shop

Paillard

Artisan French-style breads and buttery pastries anchor every morning at this historic Quebec City staple.

Upper Town (Saint-Jean-Baptiste)
4.0$
OPEN6 am - 8 pm
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Photo of Paillard, Upper Town (Saint-Jean-Baptiste) - Quebec
BreakfastCaféSandwichesDesserts & SweetsPastriesCatering
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About

Paillard operates as a high-volume bakery and café that specializes in traditional French artisanal techniques. The menu features an extensive selection of crusty baguettes, flaky croissants, and buttery pastries baked on-site throughout the day. Substantial sandwiches are crafted using house-made breads, frequently paired with hearty soups and crisp salads. The interior design emphasizes an industrial-chic aesthetic with high ceilings, exposed brick walls, and long communal tables designed for efficiency and rapid throughput. Guests order at a central counter where glass cases display an array of colorful macarons, tarts, and dense chocolate desserts. This establishment prioritizes the rapid production of quality wheat-based products within a bustling and utilitarian setting. It remains a central destination for those seeking authentic European-style baked goods served in a streamlined, self-service environment.

Details

Amenities, services & more

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Frequently Asked Questions

Where is Paillard located?

Paillard is located at 1097 Rue Saint-Jean, Quebec, G1R 1S3. in the neighborhood of Upper Town (Saint-Jean-Baptiste).

When is Paillard open?

OPEN NOW Today's hours: 6 am - 8 pm

Monday6 am - 7 pm
Tuesday6 am - 7 pm
Wednesday6 am - 7 pm
Thursday6 am - 7 pm
Friday6 am - 8 pm
Saturday6 am - 8 pm
Sunday6 am - 8 pm
Does Paillard accept reservations?

Online reservations are not currently offered through this listing for Paillard. However, you can call them directly at (418) 692-1221 to inquire about table availability.

Does Paillard offer online ordering?

Yes, Paillard offers online ordering for delivery.

Does Paillard have a menu available?

While a dedicated menu isn't hosted directly on this profile, you can visit their official website to view current offerings.

What are the main cuisines at Paillard?
What are the main features and amenities at Paillard?

Key features and amenities offered at Paillard:

Does Paillard have a website?

Yes, Paillard has an official website. You can visit it here:

Does Paillard have social media links or a Google Business profile?

We do not have social media links on file for Paillard, but here is their Google Business profile link:

How can I contact Paillard?

You can reach Paillard through the following channels:

5★
52%
4★
20%
3★
11%
2★
13%
1★
5%

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Reviews for Paillard

Food
Service
on Google4.2 (5900+)
*as of 2026-09-01
5★
52%
4★
20%
3★
11%
2★
13%
1★
5%

Review Summary

Paillard is widely recognized as a popular destination in the heart of Quebec City, frequently praised for its extensive selection of fresh, high-quality French pastries, artisanal breads, and satisfying breakfast sandwiches. Many visitors highlight the buttery, flaky texture of the croissants and the delicious flavor of items like the almond croissant and mushroom soup. The atmosphere is generally described as lively and welcoming, with ample seating that makes it a convenient spot for both small groups and families. While experiences can vary due to the high volume of customers and occasional service inconsistencies, many guests appreciate the professional and friendly staff who are often able to assist in both English and French. Despite some mixed feedback regarding coffee preparation and wait times during peak hours, it remains a go-to location for those seeking an authentic bakery experience in a beautiful, historic setting.
Page 6 of 9 - 89 Reviews

It's always a pleasure returning to Paillard. I was excited to visit again during my trip back to Quebec City, & even after four years, it remains an excellent spot for breakfast, sandwiches, & coffee. Highly recommend!

Jan 28, 2025
on Google
5.0

Paillard in Quebec City is absolutely delightful! The charming holiday decorations & cozy atmosphere. Whether you're stopping by for pastries, sandwiches, or coffee, Paillard is a must-visit spot!

Dec 10, 2024
on Google
5.0

This place always has amazing stuff. We had a sandwich & the paillard millefeuille. Highly recommended.

Nov 21, 2024
on Google
5.0

The pastries are wonderful & you can sit & relax here. The sandwich we got for the train ride home (Brie, apple slices, confiture de l'onion) was creative & delicious: I wish I'd gotten two!

Nov 13, 2024
on Google

Went 2 days in a row. It's a casual atmosphere with large communal tables & plenty of seating. Pastries, quiche, chipotle chicken, roast beef sandwich were all excellent. Baguettes used for the sandwiches were amazing. Only thing I would say can be an improvement would be providing metal utensils instead of flimsy plastic ones. Hard to cut through the sandwiches. Cafe lattes were also really good.

Oct 27, 2024
on Google

lovely spot for croissants & other pastries. sandwiches are supremely overpriced but still good all things considered. chocolate croissant is okay but i've had better. the standout is the original croissant which was still good even two days after i bought it! in terms of service, the workers were mostly polite, just somewhat unorganized. the location is great & not too far from other food spots & some of the main tourist attractions.

Oct 27, 2024
on Google

Dans le centre de la ville de Québec, un très grand choix en sandwichs & salade ! Top !

Oct 4, 2024
on Google

A grand bakery like it's huge inside. Sandwiches baked goods, desserts, coffee & more. I tried the chocolate chip brioche & it was ok. I think I just chose the wrong thing because the options are probably better... just wanted to try something new.

Sep 20, 2024
on Google

After a nice walk through the streets of Old Quebec, it's time to take a break for a snack or lunch. I highly recommend trying their sandwiches, which are both delicious & flavorful. The staff is welcoming & friendly, & the spacious dining area offers a comfortable place to eat & relax while enjoying a good cup of coffee.

Sep 19, 2024
on Google

I was here around 8 in the morning & there was no line & plenty of seating available. It got busy quickly though. I had the croissant breakfast sandwich combo & enjoyed it, though I don't think there was anything extra special about the croissant here, perhaps it was not newly made in that morning. Regular coffee was included in the combo, latte was 1.80 extra. I also ordered a pastry with chocolate chips in the middle that I liked more, again it doesn't taste like it recently came out of the oven but it was nonetheless delicious.

Sep 13, 2024
on Google