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Bakery/Pastry Shop

Paillard

Upper Town (Saint-Jean-Baptiste)
4.1$
CLOSEDOpens Today at 6 am
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Photo of Paillard, Upper Town (Saint-Jean-Baptiste) - Quebec
BreakfastCaféSandwichesDesserts & SweetsPastriesCatering
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About

Paillard operates as a high-volume bakery and café that specializes in traditional French artisanal techniques. The menu features an extensive selection of crusty baguettes, flaky croissants, and buttery pastries baked on-site throughout the day. Substantial sandwiches are crafted using house-made breads, frequently paired with hearty soups and crisp salads. The interior design emphasizes an industrial-chic aesthetic with high ceilings, exposed brick walls, and long communal tables designed for efficiency and rapid throughput. Guests order at a central counter where glass cases display an array of colorful macarons, tarts, and dense chocolate desserts. This establishment prioritizes the rapid production of quality wheat-based products within a bustling and utilitarian setting. It remains a central destination for those seeking authentic European-style baked goods served in a streamlined, self-service environment.

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4.1906 ratings
5★
52%
4★
21%
3★
11%
2★
13%
1★
3%

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Reviews for Paillard

Food
Service
on Google4.3 (5800+)
*as of 2026-07-15
4.1906 ratings
5★
52%
4★
21%
3★
11%
2★
13%
1★
3%
Write your review

Reviews often mention

Display Allcroissant(159) pastries(110) coffee(90) breakfast(56) sandwiches(45) sandwich(44) cafe(40) bakery(40) bread(39) pastry(31) chocolate(31) recommend(29)

Review Summary

Paillard is widely recognized as a popular destination in Old Quebec for its extensive variety of fresh baked goods, including highly praised croissants, sandwiches, and assorted pastries. Many visitors appreciate the lively atmosphere, the ample seating, and the consistent quality of the food, making it a frequent stop for breakfast and lunch. While the bakery receives significant acclaim for its flavorful offerings and convenient location, opinions on the coffee and service are mixed. Some customers highlight friendly and efficient interactions, while others report occasional challenges with long wait times, busy crowds, and varying levels of staff attentiveness. Despite some concerns regarding pricing and service consistency, many guests consider the establishment an essential stop for anyone seeking an authentic bakery experience in the city.
Page 7 of 9 - 84 Reviews
Chapman
3.0

The pastries were good & the service personnel are earnest & working hard to process the throngs of people waiting. Overall this was a nice place with one exception: they have two signs, one says "bread order" the other says "sandwich delivery". There are two cash registers between the two signs. I queued up with others to order a breakfast sandwich at the middle register & when I got to the front after about 10 minutes of waiting, the server seemed confused & said you order sandwiches at the "sandwich delivery" area. She also indicated that I should not have stood behind others at the register in the middle. I went over to the sandwich'delivery' area & waited a couple minutes & then was told at 1055 that they can't make breakfast sandwiches because the cut off was 11. Why not just make the big sign say'sandwich order' like the'bread order' sign? It simply looks like where you'd go to pick up an order not place one...

Jul 19, 2024
on Google
Sanna
5.0

We tried their Chipotle chicken sandwich in Ciabatta, & it was out of the world! 100% recommended!

Jul 2, 2024
on Google
LNK
5.0

Both sandwiches were tasty 😋. Lots of attractive pastries. It's hard to decide! You must try the Croissant!

Jun 30, 2024
on Google
Matt
5.0

Went for breakfast & they were a bit busy. The food was good. Really enjoyed the baguette used for my sandwich.

Jun 23, 2024
on Google
Jeff
5.0

Amazing breads & pastries. Also ordered the ham & cheese sandwich on a croissant & it was also amazing

Jun 22, 2024
on Google
Love
5.0

Butter croissant & egg, bacon croissant sandwich was one of the best I have tried!

Jun 15, 2024
on Google
Ian
5.0

Grand & majestueux! Boulangerie où il fait bon dévorer une sandwich ! Un peu cher mais produit de qualité !!!

Jun 10, 2024
on Google
Isabelle
5.0

I had a roast beef sandwich on baguette & an oat milk latte. The sandwich was warm & so delicious. The latte was very good. Service is quick & friendly. Everything looks so good that I will be back before I leave.

Jun 10, 2024
on Google
S
3.0

Just okay. Only Boulangerie/bakery in the walking distance area, so popular for a grab & go. Food is just okay. Long waits at times. For a breakfast sandwich, quite expensive. Might as well grab a full breakfast meal from the restaurants on the same street.

Jun 9, 2024
on Google
Houston
2.0

Overrated counter service at a tourist trap. No breakfast options after 10am in the busiest tourist area of vieux Quebec. The coffee was very weak. The breads & sandwiches were average. Staffed bysbtudents following processes. It could go either way. Quiche was salty & more cream than eggs.

Jun 9, 2024
on Google
View 906 ratings
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