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Bakery/Pastry Shop

Paillard

Upper Town (Saint-Jean-Baptiste)
4.1$
CLOSEDOpens Today at 6 am
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Photo of Paillard, Upper Town (Saint-Jean-Baptiste) - Quebec
BreakfastCaféSandwichesDesserts & SweetsPastriesCatering
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About

Paillard operates as a high-volume bakery and café that specializes in traditional French artisanal techniques. The menu features an extensive selection of crusty baguettes, flaky croissants, and buttery pastries baked on-site throughout the day. Substantial sandwiches are crafted using house-made breads, frequently paired with hearty soups and crisp salads. The interior design emphasizes an industrial-chic aesthetic with high ceilings, exposed brick walls, and long communal tables designed for efficiency and rapid throughput. Guests order at a central counter where glass cases display an array of colorful macarons, tarts, and dense chocolate desserts. This establishment prioritizes the rapid production of quality wheat-based products within a bustling and utilitarian setting. It remains a central destination for those seeking authentic European-style baked goods served in a streamlined, self-service environment.

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4.1906 ratings
5★
52%
4★
21%
3★
11%
2★
13%
1★
3%

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Reviews for Paillard

Food
Service
on Google4.3 (5800+)
*as of 2026-07-15
4.1906 ratings
5★
52%
4★
21%
3★
11%
2★
13%
1★
3%
Write your review

Reviews often mention

Display Allcroissant(159) pastries(110) coffee(90) breakfast(56) sandwiches(45) sandwich(44) cafe(40) bakery(40) bread(39) pastry(31) chocolate(31) recommend(29)

Review Summary

Paillard is widely recognized as a popular destination in Old Quebec for its extensive variety of fresh baked goods, including highly praised croissants, sandwiches, and assorted pastries. Many visitors appreciate the lively atmosphere, the ample seating, and the consistent quality of the food, making it a frequent stop for breakfast and lunch. While the bakery receives significant acclaim for its flavorful offerings and convenient location, opinions on the coffee and service are mixed. Some customers highlight friendly and efficient interactions, while others report occasional challenges with long wait times, busy crowds, and varying levels of staff attentiveness. Despite some concerns regarding pricing and service consistency, many guests consider the establishment an essential stop for anyone seeking an authentic bakery experience in the city.
Page 8 of 9 - 84 Reviews
Shelby
2.0

Had a breakfast bagel combo. Very overpriced for a very normal breakfast sandwich, tiny & sad canned fruit, & only one option for tea without an upcharge. Would not recommend.

Jun 3, 2024
on Google
Dion
4.0

Dining area: Very spacious, I feel comfortable & relaxed during my breakfast time. Food: Numbers of choice like sandwiches, croissants, salad...... Sandwiches are delicious. The danish I had is just fair, it is not fresh, so the texture is not as good as I expected (a bit hard). But the taste is ok. Service: The staff is patient & polite, introduced their bread/ pastries to customers in detail.

May 24, 2024
on Google
Darren
5.0

If you are in Quebec looking for breakfast this is the spot. The bakery is really good & so is the breakfast sandwich. So many selections & so tempted to try them all.

May 17, 2024
on Google
Tom
5.0

Awesome sandwiches & pastries.

May 12, 2024
on Google
Vini
3.0

If you want to start your day stressing out, this is the place to go. TLDR: terrible service, ok food. You wait in line & can't see the menu, then it is your time to order & you are supposed to know what you want already. If you order a sandwich be prepared to wait for 20+ min & get the wrong order. Besides that, the food was decent.

Mar 31, 2024
on Google
Lorenzo
5.0

Great 👍 croissants/sandwiches...coffee... breakfast.... 😋

Mar 17, 2024
on Google
DT
3.0

Average sandwiches & coffee. Salmon bagel had salmon on only one half. Staff was friendly but food was nothing to write home about.

Mar 3, 2024
on Google
Mélissa
5.0

Ma place a Québec pour un des meilleurs sandwich & que dire de leur comptoir à dessert :) un incontournable du vieux Québec

Feb 25, 2024
on Google
Susanna
5.0

Beautiful decor, very clean, friendly & bilingual. We bought croissants which were fresh, flakey & warm. So good! They have snacks, sandwiches, drinks, etc. & plenty of seating. Service was a bit slow but I would definitely go back!

Feb 10, 2024
on Google
Stéphane
4.0

C'était tranquille en janvier, les sandwichs sont toujours excellent

Feb 5, 2024
on Google
View 906 ratings
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