Monday

6 am - 7 pm

Tuesday

6 am - 7 pm

Wednesday

6 am - 7 pm

Thursday

6 am - 7 pm

Friday

6 am - 8 pm

Saturday

6 am - 8 pm

Sunday

6 am - 8 pm

About

Paillard operates as a high-volume bakery and café that specializes in traditional French artisanal techniques. The menu features an extensive selection of crusty baguettes, flaky croissants, and buttery pastries baked on-site throughout the day. Substantial sandwiches are crafted using house-made breads, frequently paired with hearty soups and crisp salads. The interior design emphasizes an industrial-chic aesthetic with high ceilings, exposed brick walls, and long communal tables designed for efficiency and rapid throughput. Guests order at a central counter where glass cases display an array of colorful macarons, tarts, and dense chocolate desserts. This establishment prioritizes the rapid production of quality wheat-based products within a bustling and utilitarian setting. It remains a central destination for those seeking authentic European-style baked goods served in a streamlined, self-service environment.

Reviews for Paillard

Food

Service

on Google4.3 (5800+)

*as of 2026-07-15

4.1 906 ratings

5★

52%

4★

21%

3★

11%

2★

13%

1★

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Display All croissant(159) pastries(110) coffee(90) breakfast(56) sandwiches(45) sandwich(44) cafe(40) bakery(40) bread(39) pastry(31) chocolate(31) recommend(29)

Review Summary

Paillard is widely recognized as a popular destination in Old Quebec for its extensive variety of fresh baked goods, including highly praised croissants, sandwiches, and assorted pastries. Many visitors appreciate the lively atmosphere, the ample seating, and the consistent quality of the food, making it a frequent stop for breakfast and lunch. While the bakery receives significant acclaim for its flavorful offerings and convenient location, opinions on the coffee and service are mixed. Some customers highlight friendly and efficient interactions, while others report occasional challenges with long wait times, busy crowds, and varying levels of staff attentiveness. Despite some concerns regarding pricing and service consistency, many guests consider the establishment an essential stop for anyone seeking an authentic bakery experience in the city.

Page 3 of 5 - 42 Reviews

MrbaddisLOST

5.0

Amazing bakery both desserts & savory treats. The sandwiches were also delicious.

Aug 12, 2025

on Google

Tanya

5.0

Amazing sandwiches & pastries

Jul 30, 2025

on Google

Shashu

5.0

Excellent bread & pastries. We've gone here three mornings on our trip & both the food & service was outstanding (service on mornings if 23rd/24th/25th July). Staff was so friendly & everyone was able to help in English. I took everything to go but it seemed like many people were enjoying the inside. Lots of large tables. All of the pastries & sandwiches were great - don't miss the baguettes! We have a long drive today so I stocked up on sandwiches & pastries. You can't beat the prices.

Jul 25, 2025

on Google

Susan

4.0

Heard a lot about this bakery & was excited to try French pastries. Nice selection on display - I ordered a few to share. My opinion - this location it didn't taste very fresh. Everything tasted a bit old & hard to chew. I've had much better croissants at other places. I watched people order sandwiches & service was very slow people waited a long time just to have their sandwich warmed up. Maybe other locations are better? Washroom door didn't lock so people had to wait with some one watching the door.

Jun 25, 2025

on Google

Lyn

5.0

Excellent! Fresh sandwiches, pastries & awesome soup. Affordable too!

May 22, 2025

on Google

Michelle

5.0

A must visit when in Quebec city. They have one of the best Almond Croissants & sandwiches.

May 10, 2025

on Google

Matt

3.0

Pastry & sandwich were good. Coffee wasn't great. Service & logistics could use improvement. Was very confusing what was on the menu & where to stand to place an order as the pastries, bread & sandwiches are all in separate areas with no centralized menu. Doesn't appear to be a drinks menu anywhere either. Ordered 2 sandwiches & only received 1.

Feb 9, 2025

on Google

Anirudh

5.0

It's always a pleasure returning to Paillard. I was excited to visit again during my trip back to Quebec City, & even after four years, it remains an excellent spot for breakfast, sandwiches, & coffee. Highly recommend!

Jan 28, 2025

on Google

YIN

5.0

Paillard in Quebec City is absolutely delightful! The charming holiday decorations & cozy atmosphere. Whether you're stopping by for pastries, sandwiches, or coffee, Paillard is a must-visit spot!

Dec 10, 2024

on Google

Anita

4.0

Went 2 days in a row. It's a casual atmosphere with large communal tables & plenty of seating. Pastries, quiche, chipotle chicken, roast beef sandwich were all excellent. Baguettes used for the sandwiches were amazing. Only thing I would say can be an improvement would be providing metal utensils instead of flimsy plastic ones. Hard to cut through the sandwiches. Cafe lattes were also really good.

Oct 27, 2024

on Google

Paillard

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Reviews for Paillard

Review Summary