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Bakery/Pastry Shop

Paillard

Upper Town (Saint-Jean-Baptiste)
4.1$
CLOSEDOpens Today at 6 am
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Photo of Paillard, Upper Town (Saint-Jean-Baptiste) - Quebec
BreakfastCaféSandwichesDesserts & SweetsPastriesCatering
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About

Paillard operates as a high-volume bakery and café that specializes in traditional French artisanal techniques. The menu features an extensive selection of crusty baguettes, flaky croissants, and buttery pastries baked on-site throughout the day. Substantial sandwiches are crafted using house-made breads, frequently paired with hearty soups and crisp salads. The interior design emphasizes an industrial-chic aesthetic with high ceilings, exposed brick walls, and long communal tables designed for efficiency and rapid throughput. Guests order at a central counter where glass cases display an array of colorful macarons, tarts, and dense chocolate desserts. This establishment prioritizes the rapid production of quality wheat-based products within a bustling and utilitarian setting. It remains a central destination for those seeking authentic European-style baked goods served in a streamlined, self-service environment.

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4.1906 ratings
5★
52%
4★
21%
3★
11%
2★
13%
1★
3%

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Reviews for Paillard

Food
Service
on Google4.3 (5800+)
*as of 2026-07-15
4.1906 ratings
5★
52%
4★
21%
3★
11%
2★
13%
1★
3%
Write your review

Reviews often mention

croissant(159) pastries(110) coffee(90) breakfast(56) sandwiches(45) sandwich(44) cafe(40) bakery(40) bread(39) pastry(31) chocolate(31) recommend(29)

Review Summary

Paillard is widely recognized as a popular destination in Old Quebec for its extensive variety of fresh baked goods, including highly praised croissants, sandwiches, and assorted pastries. Many visitors appreciate the lively atmosphere, the ample seating, and the consistent quality of the food, making it a frequent stop for breakfast and lunch. While the bakery receives significant acclaim for its flavorful offerings and convenient location, opinions on the coffee and service are mixed. Some customers highlight friendly and efficient interactions, while others report occasional challenges with long wait times, busy crowds, and varying levels of staff attentiveness. Despite some concerns regarding pricing and service consistency, many guests consider the establishment an essential stop for anyone seeking an authentic bakery experience in the city.
Page 11 of 54 - 532 Reviews
Reed
5.0

Great bakery & my wife says that the coffee was very good (I don't drink coffee). Very busy though with significant lines.

Feb 16, 2026
on Google
Emily
4.0

The positive-excellent pastries.
The negative-bad coffee. I mean, really not good. Weak, watery cappuccino. Best plan is to buy your pastry here, then carry them a couple doors down to Cafe La Maison Smith & get your coffee there! Enjoy the best of both that way. Cheers!

Feb 15, 2026
on Google
Angela
5.0

Food was fantastic! Highly recommend.

Feb 15, 2026
on Google
Éric
3.0

Le café & les croissants étaient bon. Par contre, la propreté est disons douteuse, quand tu y vas à 7h00 am & que la toilette est déjà sale & certaines tables sont également sales avec des miettes disons que c'est douteux.

Feb 15, 2026
on Google
Eleonora
4.0

You'll find a few of these locations scattered throughout old Quebec city. The baked goods are fresh but wasn't the biggest fan of the coffees

Feb 11, 2026
on Google
KEIF
5.0

Amazing cafe with delicious pastries!! I really loved how they have live music ❤? Welcoming for anglo tourists would reccomend stopping by!

Feb 11, 2026
on Google
Brigitte
5.0

Bons produits, personnel très gentil.l'établissement est propre.

Feb 9, 2026
on Google
Adam
5.0

Popped in here before breakfast to try their croissants. So glad we did! It has to be one of the best croissants I've ever had - buttery, flaky, & indulgent. They were golden brown on the outside but nice & airy once you bit into them.

Feb 4, 2026
on Google
Michael
2.0

As a local i know the pastries are good here. But i went one evening with a friend around 6. There was 3 employees chatting behind the counter & we stood there for over 5 minutes without being served. So we just left!

Feb 1, 2026
on Google
Alain
5.0

Très belle pâtisserie !!
Tout est délicieux !!

Jan 29, 2026
on Google
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