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Bakery/Pastry Shop

Paillard

Upper Town (Saint-Jean-Baptiste)
4.1$
CLOSEDOpens Today at 6 am
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Photo of Paillard, Upper Town (Saint-Jean-Baptiste) - Quebec
BreakfastCaféSandwichesDesserts & SweetsPastriesCatering
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About

Paillard operates as a high-volume bakery and café that specializes in traditional French artisanal techniques. The menu features an extensive selection of crusty baguettes, flaky croissants, and buttery pastries baked on-site throughout the day. Substantial sandwiches are crafted using house-made breads, frequently paired with hearty soups and crisp salads. The interior design emphasizes an industrial-chic aesthetic with high ceilings, exposed brick walls, and long communal tables designed for efficiency and rapid throughput. Guests order at a central counter where glass cases display an array of colorful macarons, tarts, and dense chocolate desserts. This establishment prioritizes the rapid production of quality wheat-based products within a bustling and utilitarian setting. It remains a central destination for those seeking authentic European-style baked goods served in a streamlined, self-service environment.

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4.1906 ratings
5★
52%
4★
21%
3★
11%
2★
13%
1★
3%

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Reviews for Paillard

Food
Service
on Google4.3 (5800+)
*as of 2026-07-15
4.1906 ratings
5★
52%
4★
21%
3★
11%
2★
13%
1★
3%
Write your review

Reviews often mention

croissant(159) pastries(110) coffee(90) breakfast(56) sandwiches(45) sandwich(44) cafe(40) bakery(40) bread(39) pastry(31) chocolate(31) recommend(29)

Review Summary

Paillard is widely recognized as a popular destination in Old Quebec for its extensive variety of fresh baked goods, including highly praised croissants, sandwiches, and assorted pastries. Many visitors appreciate the lively atmosphere, the ample seating, and the consistent quality of the food, making it a frequent stop for breakfast and lunch. While the bakery receives significant acclaim for its flavorful offerings and convenient location, opinions on the coffee and service are mixed. Some customers highlight friendly and efficient interactions, while others report occasional challenges with long wait times, busy crowds, and varying levels of staff attentiveness. Despite some concerns regarding pricing and service consistency, many guests consider the establishment an essential stop for anyone seeking an authentic bakery experience in the city.
Page 15 of 54 - 532 Reviews
Tu?çe
3.0

Günlük at??t?rmal?k h?zl? al ye ve git ?eklinde güzel.

Dec 17, 2025
on Google
William
2.0

Nous avons commandé 2 combo déjeuners, les sandwich étaient passables & les fruits étaient sec. Un peu décevant pour 45$

Dec 17, 2025
on Google
Anthony
5.0

Excellent French pastry bakery & café in Old Quebec City. Fresh, pastries, sandwiches, jams & spreads

Dec 16, 2025
on Google
Kevin
5.0

During our vacation we went twice, it's that good. Great selection of the sweet stuff! Also various types of sandwiches. Dining is cafeteria style & it looks like it can get a little crowded at times but we did take out. Pretty reasonable prices. Pro Tip: Grab some sandwichs to have at the airport for some real food on your flight home.

Dec 15, 2025
on Google
Gerry
5.0

The pastries & coffee were wonderful

Dec 15, 2025
on Google
Maude
5.0

Grand choix de viennoiseries, boissons, dîners & desserts. Salle à manger de style cafétéria, beaucoup de places assises.

Dec 14, 2025
on Google
Ian
3.0

Food wasn't great, place didn't feel clean

Dec 12, 2025
on Google
Sasha
1.0

Extraordinairement SALE.
Les planchers sont CRASSEUX!!
À la grandeur & cela n'est pas le fait de la journée-même! On imagine les cuisines, la manipulation des aliments etc Les salles de bain sont reconnues pour être degueulasses.
Paillard n'a plus rien à voir avec la fabuleuse période de son fondateur M. Simard.
Désolant.
Après 5 ans à ne pas y avoir mangé après qu'on m'ait servi un sandwich avec du bacon CRU (est-ce à voir avec la religion des gens qui y travaillent?!) j'y suis entrée aujourd'hui & en suis ressortie aussitôt. Leurs salles de bain sont reconnue pour être très sales aussi.
Dégueulasse.

Dec 10, 2025
on Google
Kim
5.0

J'ai beaucoup aimé l'endroit, les décorations de fin d'année sont magnifiques, les prix sont raisonnables, le service client est bon & les pâtisseries sont délicieuses. »

Dec 9, 2025
on Google
Jason
5.0

Visited from Newfoundland & went on a friend's recommendation.

What a wonderful place.

Dec 9, 2025
on Google
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