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Bakery/Pastry Shop

Paillard

Upper Town (Saint-Jean-Baptiste)
4.1$
CLOSEDOpens Today at 6 am
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Photo of Paillard, Upper Town (Saint-Jean-Baptiste) - Quebec
BreakfastCaféSandwichesDesserts & SweetsPastriesCatering
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About

Paillard operates as a high-volume bakery and café that specializes in traditional French artisanal techniques. The menu features an extensive selection of crusty baguettes, flaky croissants, and buttery pastries baked on-site throughout the day. Substantial sandwiches are crafted using house-made breads, frequently paired with hearty soups and crisp salads. The interior design emphasizes an industrial-chic aesthetic with high ceilings, exposed brick walls, and long communal tables designed for efficiency and rapid throughput. Guests order at a central counter where glass cases display an array of colorful macarons, tarts, and dense chocolate desserts. This establishment prioritizes the rapid production of quality wheat-based products within a bustling and utilitarian setting. It remains a central destination for those seeking authentic European-style baked goods served in a streamlined, self-service environment.

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4.1906 ratings
5★
52%
4★
21%
3★
11%
2★
13%
1★
3%

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Reviews for Paillard

Food
Service
on Google4.3 (5800+)
*as of 2026-07-15
4.1906 ratings
5★
52%
4★
21%
3★
11%
2★
13%
1★
3%
Write your review

Reviews often mention

croissant(159) pastries(110) coffee(90) breakfast(56) sandwiches(45) sandwich(44) cafe(40) bakery(40) bread(39) pastry(31) chocolate(31) recommend(29)

Review Summary

Paillard is widely recognized as a popular destination in Old Quebec for its extensive variety of fresh baked goods, including highly praised croissants, sandwiches, and assorted pastries. Many visitors appreciate the lively atmosphere, the ample seating, and the consistent quality of the food, making it a frequent stop for breakfast and lunch. While the bakery receives significant acclaim for its flavorful offerings and convenient location, opinions on the coffee and service are mixed. Some customers highlight friendly and efficient interactions, while others report occasional challenges with long wait times, busy crowds, and varying levels of staff attentiveness. Despite some concerns regarding pricing and service consistency, many guests consider the establishment an essential stop for anyone seeking an authentic bakery experience in the city.
Page 16 of 54 - 532 Reviews
Jeanne
4.0

Endroit sympathique. Le choix des pâtisseries est intéressant. Personnel courtois.

Dec 9, 2025
on Google
Rachel
4.0

Pastries were good. I got a chocolate bar with mint candy & it was nice. The lady who served me was rude. She was busy doing something else & didnt seem interested in taking orders. Adding more staff who will treat customers better snd speak both English & French will help their business. The food was good.

Dec 8, 2025
on Google
Matt
4.0

Great value for price. Mid range baking but we stopped there twice on our trip as they seemed to appear when our kid was hungry

Dec 8, 2025
on Google
Eric
3.0

Meh. Pastries were decent. Pretty corporate feeling space. Coffee was borderline undrinkable with the amount of grounds in it.

Dec 7, 2025
on Google
Sam
2.0

Everything was fine until I got to the cashier. I asked if she could warm my bread & croissant, & she touched my items without gloves which was a big disappointment. Based on the reviews, I expected much better. Unfortunately, both the tea & coffee were very basic, & overall it was not a pleasant experience.

Dec 5, 2025
on Google
Stefano
4.0

Nice place resealable priced

Nov 30, 2025
on Google
Ela
4.0

Good croissant. Wish they served it warm.

Nov 28, 2025
on Google
Jennifer
5.0

It was rumored to be a very delicious bakery, & as expected, it had many customers & was delicious, living up to its reputation. Despite the busyness of the staff, everyone was kind. If I ever come to Quebec again, it's a place I'd like to visit again!! I recommend it~ 😍

Nov 20, 2025
on Google
Milleyjn
5.0

we came here November, there's no line & it's already decorated for Christmas.
food is GOOD, especially the pastries chocolate twist. macarons were okay. their mushroom is the best.
they also let our dogs dine with us, they ate ham from the ham & cheese croissant.

Nov 17, 2025
on Google
Lory-Anne
4.0

Très bon, magnifique décor de Noël. Le seul point est que le service est un peu lent mais j'y retournerais sans hésiter quand même!! Nourriture très bonne!!

Nov 15, 2025
on Google
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