Paillard Upper Town (Saint-Jean-Baptiste), Quebec: Menu, Reviews & Reserve (2026)

Monday

6 am - 7 pm

Tuesday

6 am - 7 pm

Wednesday

6 am - 7 pm

Thursday

6 am - 7 pm

Friday

6 am - 8 pm

Saturday

6 am - 8 pm

Sunday

6 am - 8 pm

About

Paillard operates as a high-volume bakery and café that specializes in traditional French artisanal techniques. The menu features an extensive selection of crusty baguettes, flaky croissants, and buttery pastries baked on-site throughout the day. Substantial sandwiches are crafted using house-made breads, frequently paired with hearty soups and crisp salads. The interior design emphasizes an industrial-chic aesthetic with high ceilings, exposed brick walls, and long communal tables designed for efficiency and rapid throughput. Guests order at a central counter where glass cases display an array of colorful macarons, tarts, and dense chocolate desserts. This establishment prioritizes the rapid production of quality wheat-based products within a bustling and utilitarian setting. It remains a central destination for those seeking authentic European-style baked goods served in a streamlined, self-service environment.

Frequently Asked Questions

Where is Paillard located?

Paillard is located at 1097 Rue Saint-Jean, Quebec, G1R 1S3. in the neighborhood of Upper Town (Saint-Jean-Baptiste).

Get Directions

When is Paillard open?

CLOSED NOW Opens Tomorrow at 6 am

Monday	6 am - 7 pm
Tuesday	6 am - 7 pm
Wednesday	6 am - 7 pm
Thursday	6 am - 7 pm
Friday	6 am - 8 pm
Saturday	6 am - 8 pm
Sunday	6 am - 8 pm

Does Paillard accept reservations?

Online reservations are not currently offered through this listing for Paillard. However, you can call them directly at (418) 692-1221 to inquire about table availability.

Does Paillard offer online ordering?

Yes, Paillard offers online ordering for delivery.

Order Delivery

Does Paillard have a menu available?

While a dedicated menu isn't hosted directly on this profile, you can visit their official website to view current offerings.

Visit Website

What are the main cuisines at Paillard?

Paillard specializes in:

Breakfast Café Sandwiches Desserts & Sweets Pastries

What are the main features and amenities at Paillard?

Key features and amenities offered at Paillard:

Catering Delivery Family / Kid-friendly Online Ordering

Does Paillard have a website?

Yes, Paillard has an official website. You can visit it here:

Visit Website

Does Paillard have social media links or a Google Business profile?

We do not have social media links on file for Paillard, but here is their Google Business profile link:

How can I contact Paillard?

You can reach Paillard through the following channels:

(418) 692-1221 Official Website

View More Questions (+5)

Reviews for Paillard

Food

Service

on Google4.2 (5900+)

*as of 2026-09-01

4.0 982 ratings

5★

52%

4★

20%

3★

11%

2★

13%

1★

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Reviews often mention

croissant(168) pastries(114) coffee(98) breakfast(57) sandwich(50) sandwiches(48) cafe(44) bakery(43) bread(41) recommend(32) chocolate(32) pastry(31)

Review Summary

Paillard is widely recognized as a popular destination in the heart of Quebec City, frequently praised for its extensive selection of fresh, high-quality French pastries, artisanal breads, and satisfying breakfast sandwiches. Many visitors highlight the buttery, flaky texture of the croissants and the delicious flavor of items like the almond croissant and mushroom soup. The atmosphere is generally described as lively and welcoming, with ample seating that makes it a convenient spot for both small groups and families. While experiences can vary due to the high volume of customers and occasional service inconsistencies, many guests appreciate the professional and friendly staff who are often able to assist in both English and French. Despite some mixed feedback regarding coffee preparation and wait times during peak hours, it remains a go-to location for those seeking an authentic bakery experience in a beautiful, historic setting.

Page 17 of 59 - 584 Reviews

Michael

2.0

As a local i know the pastries are good here. But i went one evening with a friend around 6. There was 3 employees chatting behind the counter & we stood there for over 5 minutes without being served. So we just left!

Feb 1, 2026

on Google

Alain

5.0

Très belle pâtisserie !!
Tout est délicieux !!

Jan 29, 2026

on Google

Tania

5.0

The best hot chocolat 🥰

Jan 23, 2026

on Google

Stephanie

4.0

Croissants & baguettes are best in Quebec City. They also have breakfast & lunch sandwiches, caf & c. Plenty of room for sitting

Jan 20, 2026

on Google

Rachel

2.0

Went here due to reviews & tourist lists but was unimpressed

Jan 13, 2026

on Google

Jaimee

4.0

Atmosphere is lacking but very good pastries

Jan 13, 2026

on Google

Charlotte

1.0

Honte à vous pour votre expérience client. Nous avons pris un panier de viennoiseries sur too good to go, j'arrive & la fille à la caisse me tend un sac de pâtisserie complètement écrasées. On est pas des poubelles, quel manque de respect pour vos client. Certaines pâtisseries sont à peine reconnaissable. J'ai retrouvé un seul abricot & je n'ai aucune idée de quelle pâtisserie il provenait. Malgré le fait que les produits too good to go ne sont pas nécessairement de première fraîcheur, rien ne justifie les écraser ensemble dans un sac en plastique.

Edit: une pâtisserie avec une demi-poire au centre à été écrasé contre plusieurs autres pâtisseries & les a rendues moiteuses, c'est donc complètement immangeable...

Jan 12, 2026

on Google

Sandra

4.0

La nourriture est excellente mais c'est l'anarchie : personne sait où se diriger pour commander, la jeune fille qui nous sert crie à travers la vitre par dessus les croissants… Si j'attends pour une viennoiserie je peux pas consulter le menu dîner…

bref tout est à revoir au niveau du service au comptoir, personne n'est impressionné.

Jan 12, 2026

on Google

André

4.0

Je suis à mon deuxième too good too go & les produits son délicieux & varié

Jan 9, 2026

on Google

Dan

5.0

Fresh breads, great coffee, good prices, friendly staff. Breakfast combo was perfect.

Jan 9, 2026

on Google

Paillard

Artisan French-style breads and buttery pastries anchor every morning at this historic Quebec City staple.

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Reviews for Paillard

Review Summary