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Bakery/Pastry Shop

Paillard

Upper Town (Saint-Jean-Baptiste)
4.1$
CLOSEDOpens Today at 6 am
Monday
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Photo of Paillard, Upper Town (Saint-Jean-Baptiste) - Quebec
BreakfastCaféSandwichesDesserts & SweetsPastriesCatering
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About

Paillard operates as a high-volume bakery and café that specializes in traditional French artisanal techniques. The menu features an extensive selection of crusty baguettes, flaky croissants, and buttery pastries baked on-site throughout the day. Substantial sandwiches are crafted using house-made breads, frequently paired with hearty soups and crisp salads. The interior design emphasizes an industrial-chic aesthetic with high ceilings, exposed brick walls, and long communal tables designed for efficiency and rapid throughput. Guests order at a central counter where glass cases display an array of colorful macarons, tarts, and dense chocolate desserts. This establishment prioritizes the rapid production of quality wheat-based products within a bustling and utilitarian setting. It remains a central destination for those seeking authentic European-style baked goods served in a streamlined, self-service environment.

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4.1906 ratings
5★
52%
4★
21%
3★
11%
2★
13%
1★
3%

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Reviews for Paillard

Food
Service
on Google4.3 (5800+)
*as of 2026-07-15
4.1906 ratings
5★
52%
4★
21%
3★
11%
2★
13%
1★
3%
Write your review

Reviews often mention

croissant(159) pastries(110) coffee(90) breakfast(56) sandwiches(45) sandwich(44) cafe(40) bakery(40) bread(39) pastry(31) chocolate(31) recommend(29)

Review Summary

Paillard is widely recognized as a popular destination in Old Quebec for its extensive variety of fresh baked goods, including highly praised croissants, sandwiches, and assorted pastries. Many visitors appreciate the lively atmosphere, the ample seating, and the consistent quality of the food, making it a frequent stop for breakfast and lunch. While the bakery receives significant acclaim for its flavorful offerings and convenient location, opinions on the coffee and service are mixed. Some customers highlight friendly and efficient interactions, while others report occasional challenges with long wait times, busy crowds, and varying levels of staff attentiveness. Despite some concerns regarding pricing and service consistency, many guests consider the establishment an essential stop for anyone seeking an authentic bakery experience in the city.
Page 18 of 54 - 532 Reviews
Catherine
2.0

Nous avons essayé le'Too good to go' en achetant des viennoiseries (valeur de 20$ acheté pour 7$). Ça ne valait pas plus cher étant donné le service bête de l'employée: elle nous remet un sac en plastique du bout des doigts, elle semble dédaigneuse de son propre produit, & ne vérifie même pas notre achat en ligne. Une boîte en carton aurait été apprécié avec un beau sourire. Bizarre & pas accueillant, d'autant plus qu'il y avait un chien à l'intérieur du resto (près de l'entrée) qui gênait le passage... c'est pas ce à quoi on s'attendait comme expérience. Les viennoiseries ne datent pas du jour même c'est certain, mais en les plaçant au four elles regagnent un peu de croustillant sous la dent.

Oct 30, 2025
on Google
Andrea
5.0

Delicious pastries & bread. Loved the baguette & the mushroom soup!

Oct 30, 2025
on Google
Robert
4.0

Pour un lunch fait avec des produits de boulangerie de qualité.

Oct 27, 2025
on Google
Alia
2.0

Chaise sale, plateau mouillè ils mettent les croissants par dessus, pas d'assiete, le latte a plus de mousse que de café

Oct 26, 2025
on Google
Shoccho
5.0

Pastries are really nice & delicious 😋

Oct 25, 2025
on Google
Laurence
5.0

boulangerie très très bonne, on y trouve des viennoiseries francaises, des boissons, du pain, des gateaux, des sandwiches, des salades, préparés devant vous avec possibilité de manger sur place dans une ambia?nce chaleureuse
une jolie trouvaille, je recommande fortement

Oct 24, 2025
on Google
Jason
5.0

What a great spot to grab a tasty pastry & enjoy a cup of coffee. It's busy on weekends early in the day, so be prepared, but it's worth the wait. Weekdays were always a better chance to get a quick table.

Oct 23, 2025
on Google
Michel
4.0

Excellent endroit pour une collation
Bon café
Excellente vienoiserie

Oct 13, 2025
on Google
Amritha
4.0

Amazing pastries, can really taste the quality of items. Very affordable pricing as well. Coffee was from an automated nescafe machine which needs improvement but the pastries were lovely

Oct 13, 2025
on Google
R
3.0

The canelé's dough was dense & felt like it did not rise properly, instead of being custardy on the inside. The other pastries felt on the chewy side too, instead of light & crisp.

The latte is served in a wide handleless mug (or rather a bowl), which is cute as it encourages you to warm your hands on it.

Oct 13, 2025
on Google
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