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Bakery/Pastry Shop

Paillard

Artisan French-style breads and buttery pastries anchor every morning at this historic Quebec City staple.

Upper Town (Saint-Jean-Baptiste)
4.0$
OPEN6 am - 8 pm
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Photo of Paillard, Upper Town (Saint-Jean-Baptiste) - Quebec
BreakfastCaféSandwichesDesserts & SweetsPastriesCatering
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About

Paillard operates as a high-volume bakery and café that specializes in traditional French artisanal techniques. The menu features an extensive selection of crusty baguettes, flaky croissants, and buttery pastries baked on-site throughout the day. Substantial sandwiches are crafted using house-made breads, frequently paired with hearty soups and crisp salads. The interior design emphasizes an industrial-chic aesthetic with high ceilings, exposed brick walls, and long communal tables designed for efficiency and rapid throughput. Guests order at a central counter where glass cases display an array of colorful macarons, tarts, and dense chocolate desserts. This establishment prioritizes the rapid production of quality wheat-based products within a bustling and utilitarian setting. It remains a central destination for those seeking authentic European-style baked goods served in a streamlined, self-service environment.

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Amenities, services & more

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Frequently Asked Questions

Where is Paillard located?

Paillard is located at 1097 Rue Saint-Jean, Quebec, G1R 1S3. in the neighborhood of Upper Town (Saint-Jean-Baptiste).

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When is Paillard open?

OPEN NOW Today's hours: 6 am - 8 pm

Monday6 am - 7 pm
Tuesday6 am - 7 pm
Wednesday6 am - 7 pm
Thursday6 am - 7 pm
Friday6 am - 8 pm
Saturday6 am - 8 pm
Sunday6 am - 8 pm
Does Paillard accept reservations?

Online reservations are not currently offered through this listing for Paillard. However, you can call them directly at (418) 692-1221 to inquire about table availability.

Does Paillard offer online ordering?

Yes, Paillard offers online ordering for delivery.

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Does Paillard have a menu available?

While a dedicated menu isn't hosted directly on this profile, you can visit their official website to view current offerings.

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What are the main cuisines at Paillard?

Paillard specializes in:

BreakfastCaféSandwichesDesserts & SweetsPastries
What are the main features and amenities at Paillard?

Key features and amenities offered at Paillard:

CateringDeliveryFamily / Kid-friendlyOnline Ordering
Does Paillard have a website?

Yes, Paillard has an official website. You can visit it here:

Visit Website
Does Paillard have social media links or a Google Business profile?

We do not have social media links on file for Paillard, but here is their Google Business profile link:

Google Paillard
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How can I contact Paillard?

You can reach Paillard through the following channels:

(418) 692-1221 Official Website
4.0982 ratings
5★
52%
4★
20%
3★
11%
2★
13%
1★
5%

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Reviews for Paillard

Food
Service
on Google4.2 (5900+)
*as of 2026-09-01
4.0982 ratings
5★
52%
4★
20%
3★
11%
2★
13%
1★
5%
Write your review

Reviews often mention

croissant(168) pastries(114) coffee(98) breakfast(57) sandwich(50) sandwiches(48) cafe(44) bakery(43) bread(41) recommend(32) chocolate(32) pastry(31)

Review Summary

Paillard is widely recognized as a popular destination in the heart of Quebec City, frequently praised for its extensive selection of fresh, high-quality French pastries, artisanal breads, and satisfying breakfast sandwiches. Many visitors highlight the buttery, flaky texture of the croissants and the delicious flavor of items like the almond croissant and mushroom soup. The atmosphere is generally described as lively and welcoming, with ample seating that makes it a convenient spot for both small groups and families. While experiences can vary due to the high volume of customers and occasional service inconsistencies, many guests appreciate the professional and friendly staff who are often able to assist in both English and French. Despite some mixed feedback regarding coffee preparation and wait times during peak hours, it remains a go-to location for those seeking an authentic bakery experience in a beautiful, historic setting.
Page 2 of 59 - 584 Reviews
Camilla
3.0

Economico, tanti posti a sedere.
Cibo mediocre e bagni sporchi.

Aug 25, 2026
on Google
MD
3.0

Their pastries are very good & reasonably priced, but unfortunately, I found the sandwiches to be quite overpriced. While they were tasty, there are many other places that offer equally delicious sandwiches for considerably less.
The coffee was also a disappointment. They use Nespresso, which is fine if you order an espresso, but we ordered Americanos & found them far too watery. They use one espresso pod & then fill the cup with hot water. When we asked for less water, we were told that this is how they are instructed to prepare it. I think they could really benefit from having a barista with more experience who understands how to properly prepare different coffee drinks.
Overall, I would recommend stopping in for their pastries, which are definitely worth trying, but I would pass on the sandwiches & coffee.

Aug 24, 2026
on Google
Udo
5.0

Ein tolle Bäckerei mit leckeren belegten Baguettes, Suppen und süßen Stücken…

Aug 23, 2026
on Google
G
1.0

Trappes à touristes les prix ont doublé voir triplés vous prenez le monde pour des nonos incultes…
Dommage.

Aug 22, 2026
on Google
Lassaad
1.0

Service à la.clientle nul

Aug 22, 2026
on Google
Kazuyo
5.0

I really wanted to eat French baguette sandwich & found this shop at downtown. I got a ham & cheese with apple & caramelized onions, which was incredibly good! This is definitely my best baguette sandwich ever!

Aug 22, 2026
on Google
Marc-André
1.0

Café glacé demandé & j'ai reçu un fond de verre avec beaucoup de glace 😡 tout ça pour $7!!!! Très décevant & je n'y retournerai jamais…

Aug 22, 2026
on Google
Amine
1.0

Très chère pas de goût c est vraiment pas bon je te conseille pas

Aug 19, 2026
on Google
CHRISTELLE
4.0

Une belle petite Epicerie. Bien utile en plein centre de Québec.

Aug 19, 2026
on Google
Neeraj
5.0

Great atmosphere, service & amazing desserts. Also good coffee.

Aug 18, 2026
on Google
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