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Bakery/Pastry Shop

Paillard

Upper Town (Saint-Jean-Baptiste)
4.1$
CLOSEDOpens Tomorrow at 6 am
Monday
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Photo of Paillard, Upper Town (Saint-Jean-Baptiste) - Quebec
BreakfastCaféSandwichesDesserts & SweetsPastriesCatering
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About

Paillard operates as a high-volume bakery and café that specializes in traditional French artisanal techniques. The menu features an extensive selection of crusty baguettes, flaky croissants, and buttery pastries baked on-site throughout the day. Substantial sandwiches are crafted using house-made breads, frequently paired with hearty soups and crisp salads. The interior design emphasizes an industrial-chic aesthetic with high ceilings, exposed brick walls, and long communal tables designed for efficiency and rapid throughput. Guests order at a central counter where glass cases display an array of colorful macarons, tarts, and dense chocolate desserts. This establishment prioritizes the rapid production of quality wheat-based products within a bustling and utilitarian setting. It remains a central destination for those seeking authentic European-style baked goods served in a streamlined, self-service environment.

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4.1906 ratings
5★
52%
4★
21%
3★
11%
2★
13%
1★
3%

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Reviews for Paillard

Food
Service
on Google4.3 (5800+)
*as of 2026-07-15
4.1906 ratings
5★
52%
4★
21%
3★
11%
2★
13%
1★
3%
Write your review

Reviews often mention

croissant(159) pastries(110) coffee(90) breakfast(56) sandwiches(45) sandwich(44) cafe(40) bakery(40) bread(39) pastry(31) chocolate(31) recommend(29)

Review Summary

Paillard is widely recognized as a popular destination in Old Quebec for its extensive variety of fresh baked goods, including highly praised croissants, sandwiches, and assorted pastries. Many visitors appreciate the lively atmosphere, the ample seating, and the consistent quality of the food, making it a frequent stop for breakfast and lunch. While the bakery receives significant acclaim for its flavorful offerings and convenient location, opinions on the coffee and service are mixed. Some customers highlight friendly and efficient interactions, while others report occasional challenges with long wait times, busy crowds, and varying levels of staff attentiveness. Despite some concerns regarding pricing and service consistency, many guests consider the establishment an essential stop for anyone seeking an authentic bakery experience in the city.
Page 2 of 54 - 532 Reviews
Shirley
5.0

this is celebrated globally as the world's longest covered bridge.
& it's in Canada!

Jul 14, 2026
on Google
Eric
3.0

Un peu trop touristique à mon goût & l'ambiance fait un peu cafétéria.

Jul 12, 2026
on Google
David
5.0

Great bread & pastries. Even has sandwiches available for a quick bite. A must visit in the old city.

Jul 9, 2026
on Google
Katie
5.0

Easily the best pastries in Quebec City

Jul 9, 2026
on Google
Angela
5.0

The lower old town location was very close to our Airbnb & they became our breakfast & dessert standard! Pastries were delicious & fresh. Staff was helpful. Highly recommend the ham, cheese & egg croissant! Sweet pastries, especially with fresh berries were also a favorite for us. Came back from Ile d'Orleans one day with fresh cheese & decided to just make cheese, baguettes & wine our dinner, so we headed straight to Paillard, but they were closed so got our baguettes next door at the cafe just below Paillard (in case you need a back up!).

Jul 8, 2026
on Google
Brian
5.0

Wonderful pastries, coffees & sandwiches.

Jul 8, 2026
on Google
Jen
4.0

Pain, pâtisserie fraîche , sandwich également

Jul 7, 2026
on Google
????
1.0

This morning, I only bought two breads to take out, but I was charged almost $30. I'm pretty sure the cashier charged me twice. This is unacceptable. I can't believe this happened. I would like a refund.

Jul 6, 2026
on Google
Lindsay
5.0

So many yummy options!

Jul 6, 2026
on Google
Nadia
5.0

Lots of choices for sandwiches & baked goods. Good coffee.

Jul 5, 2026
on Google
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