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Bakery/Pastry Shop

Paillard

Upper Town (Saint-Jean-Baptiste)
4.1$
CLOSEDOpens Today at 6 am
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Photo of Paillard, Upper Town (Saint-Jean-Baptiste) - Quebec
BreakfastCaféSandwichesDesserts & SweetsPastriesCatering
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About

Paillard operates as a high-volume bakery and café that specializes in traditional French artisanal techniques. The menu features an extensive selection of crusty baguettes, flaky croissants, and buttery pastries baked on-site throughout the day. Substantial sandwiches are crafted using house-made breads, frequently paired with hearty soups and crisp salads. The interior design emphasizes an industrial-chic aesthetic with high ceilings, exposed brick walls, and long communal tables designed for efficiency and rapid throughput. Guests order at a central counter where glass cases display an array of colorful macarons, tarts, and dense chocolate desserts. This establishment prioritizes the rapid production of quality wheat-based products within a bustling and utilitarian setting. It remains a central destination for those seeking authentic European-style baked goods served in a streamlined, self-service environment.

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4.1906 ratings
5★
52%
4★
21%
3★
11%
2★
13%
1★
3%

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Reviews for Paillard

Food
Service
on Google4.3 (5800+)
*as of 2026-07-15
4.1906 ratings
5★
52%
4★
21%
3★
11%
2★
13%
1★
3%
Write your review

Reviews often mention

croissant(159) pastries(110) coffee(90) breakfast(56) sandwiches(45) sandwich(44) cafe(40) bakery(40) bread(39) pastry(31) chocolate(31) recommend(29)

Review Summary

Paillard is widely recognized as a popular destination in Old Quebec for its extensive variety of fresh baked goods, including highly praised croissants, sandwiches, and assorted pastries. Many visitors appreciate the lively atmosphere, the ample seating, and the consistent quality of the food, making it a frequent stop for breakfast and lunch. While the bakery receives significant acclaim for its flavorful offerings and convenient location, opinions on the coffee and service are mixed. Some customers highlight friendly and efficient interactions, while others report occasional challenges with long wait times, busy crowds, and varying levels of staff attentiveness. Despite some concerns regarding pricing and service consistency, many guests consider the establishment an essential stop for anyone seeking an authentic bakery experience in the city.
Page 21 of 54 - 532 Reviews
Narine
3.0

Unfortunately, this place did not live up to my expectations.

Aug 26, 2025
on Google
Dunia
5.0

Visiting from toronto. First time here. Nicetbakery, cafe & croissant selection. Too bad the croissant weren't heated up. Would taste way better. Service was good. Lots of seating space. Overall experience, super!

Aug 26, 2025
on Google
Carlos
5.0

Bread & food were finger-licking good! Ordering can be a challenge for first time visitors. But staff are helpful, friendly, attentive & polite & flashing a smile. The restaurant was clean & well maintained. The variety of freshly baked pastries & bread made my heart jump out of happiness.

Aug 26, 2025
on Google
Aura
5.0

The croissant manana is definitely delicious! It comes with coffee & a small fruit salad. There are a good selection of pastries & the staff members are helpful & kind.

Aug 25, 2025
on Google
Fadwa
5.0

Nice cafe &boulangerie many kinds of bread, danish, croissants & desserts as well you can find hot & cold drinks. In door & out door areas for eating .open all day long. We enjoyed our breakfast

Aug 25, 2025
on Google
Carrie
5.0

Super busy. Atmosphere to sit there is loud & kind of brightly lighted & cold. Excellent bread, pastry, coffee.

Aug 25, 2025
on Google
MrbaddisLOST
5.0

Amazing bakery both desserts & savory treats. The sandwiches were also delicious.

Aug 12, 2025
on Google
Davey
5.0

Great pastries. Love the beignet & chocolate croissants.

Aug 12, 2025
on Google
June
2.0

Ne vous embêtez pas. Il y a tellement de cafés & de boulangeries formidables à Québec. Celle-ci n'en fait pas partie.

Les lattes étaient faibles & pas chauds, horribles. Les muffins aux carottes & aux noix avaient le goût de muffins bon marché qu'on achète en boîte.

L'ambiance est celle d'une cafétéria, sans le charme de Québec.

La première serveuse était très accueillante & polie. Celle qui a pris notre commande avait une attitude un peu guindée & ne savait pas qu'ils avaient des muffins aux carottes quand j'en ai demandé.

Cette boulangerie nous a été recommandée par le Centre d'information de Québec, car je cherchais des Canales français. Ils avaient bien fait de me suggérer Paillard, mais ils n'en vendent pas ici

Aug 12, 2025
on Google
Patrick
2.0

I am shocked that the average review score is so high. While it's nice & clean on the inside, my chocolate brioche was stale, my wife's ham & cheese croissant was burnt, & their coffees are Nespresso, for God's sake. Go somewhere that actually serves fresh bakes & real coffee.

Aug 12, 2025
on Google
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