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Bakery/Pastry Shop

Paillard

Artisan French-style breads and buttery pastries anchor every morning at this historic Quebec City staple.

Upper Town (Saint-Jean-Baptiste)
4.0$
CLOSEDOpens Tomorrow at 6 am
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Photo of Paillard, Upper Town (Saint-Jean-Baptiste) - Quebec
BreakfastCaféSandwichesDesserts & SweetsPastriesCatering
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About

Paillard operates as a high-volume bakery and café that specializes in traditional French artisanal techniques. The menu features an extensive selection of crusty baguettes, flaky croissants, and buttery pastries baked on-site throughout the day. Substantial sandwiches are crafted using house-made breads, frequently paired with hearty soups and crisp salads. The interior design emphasizes an industrial-chic aesthetic with high ceilings, exposed brick walls, and long communal tables designed for efficiency and rapid throughput. Guests order at a central counter where glass cases display an array of colorful macarons, tarts, and dense chocolate desserts. This establishment prioritizes the rapid production of quality wheat-based products within a bustling and utilitarian setting. It remains a central destination for those seeking authentic European-style baked goods served in a streamlined, self-service environment.

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Amenities, services & more

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Frequently Asked Questions

Where is Paillard located?

Paillard is located at 1097 Rue Saint-Jean, Quebec, G1R 1S3. in the neighborhood of Upper Town (Saint-Jean-Baptiste).

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When is Paillard open?

CLOSED NOW Opens Tomorrow at 6 am

Monday6 am - 7 pm
Tuesday6 am - 7 pm
Wednesday6 am - 7 pm
Thursday6 am - 7 pm
Friday6 am - 8 pm
Saturday6 am - 8 pm
Sunday6 am - 8 pm
Does Paillard accept reservations?

Online reservations are not currently offered through this listing for Paillard. However, you can call them directly at (418) 692-1221 to inquire about table availability.

Does Paillard offer online ordering?

Yes, Paillard offers online ordering for delivery.

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Does Paillard have a menu available?

While a dedicated menu isn't hosted directly on this profile, you can visit their official website to view current offerings.

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What are the main cuisines at Paillard?

Paillard specializes in:

BreakfastCaféSandwichesDesserts & SweetsPastries
What are the main features and amenities at Paillard?

Key features and amenities offered at Paillard:

CateringDeliveryFamily / Kid-friendlyOnline Ordering
Does Paillard have a website?

Yes, Paillard has an official website. You can visit it here:

Visit Website
Does Paillard have social media links or a Google Business profile?

We do not have social media links on file for Paillard, but here is their Google Business profile link:

Google Paillard
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How can I contact Paillard?

You can reach Paillard through the following channels:

(418) 692-1221 Official Website
4.0982 ratings
5★
52%
4★
20%
3★
11%
2★
13%
1★
5%

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Reviews for Paillard

Food
Service
on Google4.2 (5900+)
*as of 2026-09-01
4.0982 ratings
5★
52%
4★
20%
3★
11%
2★
13%
1★
5%
Write your review

Reviews often mention

croissant(168) pastries(114) coffee(98) breakfast(57) sandwich(50) sandwiches(48) cafe(44) bakery(43) bread(41) recommend(32) chocolate(32) pastry(31)

Review Summary

Paillard is widely recognized as a popular destination in the heart of Quebec City, frequently praised for its extensive selection of fresh, high-quality French pastries, artisanal breads, and satisfying breakfast sandwiches. Many visitors highlight the buttery, flaky texture of the croissants and the delicious flavor of items like the almond croissant and mushroom soup. The atmosphere is generally described as lively and welcoming, with ample seating that makes it a convenient spot for both small groups and families. While experiences can vary due to the high volume of customers and occasional service inconsistencies, many guests appreciate the professional and friendly staff who are often able to assist in both English and French. Despite some mixed feedback regarding coffee preparation and wait times during peak hours, it remains a go-to location for those seeking an authentic bakery experience in a beautiful, historic setting.
Page 21 of 59 - 584 Reviews
Kim
5.0

J'ai beaucoup aimé l'endroit, les décorations de fin d'année sont magnifiques, les prix sont raisonnables, le service client est bon & les pâtisseries sont délicieuses. »

Dec 9, 2025
on Google
Jason
5.0

Visited from Newfoundland & went on a friend's recommendation.

What a wonderful place.

Dec 9, 2025
on Google
Jeanne
4.0

Endroit sympathique. Le choix des pâtisseries est intéressant. Personnel courtois.

Dec 9, 2025
on Google
Rachel
4.0

Pastries were good. I got a chocolate bar with mint candy & it was nice. The lady who served me was rude. She was busy doing something else & didnt seem interested in taking orders. Adding more staff who will treat customers better snd speak both English & French will help their business. The food was good.

Dec 8, 2025
on Google
Matt
4.0

Great value for price. Mid range baking but we stopped there twice on our trip as they seemed to appear when our kid was hungry

Dec 8, 2025
on Google
Eric
3.0

Meh. Pastries were decent. Pretty corporate feeling space. Coffee was borderline undrinkable with the amount of grounds in it.

Dec 7, 2025
on Google
Sam
2.0

Everything was fine until I got to the cashier. I asked if she could warm my bread & croissant, & she touched my items without gloves which was a big disappointment. Based on the reviews, I expected much better. Unfortunately, both the tea & coffee were very basic, & overall it was not a pleasant experience.

Dec 5, 2025
on Google
Stefano
4.0

Nice place resealable priced

Nov 30, 2025
on Google
Ela
4.0

Good croissant. Wish they served it warm.

Nov 28, 2025
on Google
Jennifer
5.0

It was rumored to be a very delicious bakery, & as expected, it had many customers & was delicious, living up to its reputation. Despite the busyness of the staff, everyone was kind. If I ever come to Quebec again, it's a place I'd like to visit again!! I recommend it~ 😍

Nov 20, 2025
on Google
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