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Bakery/Pastry Shop

Paillard

Upper Town (Saint-Jean-Baptiste)
4.1$
OPEN6 am - 7 pm
Monday
Tuesday
Wednesday
Thursday
Friday
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Sunday
Photo of Paillard, Upper Town (Saint-Jean-Baptiste) - Quebec
BreakfastCaféSandwichesDesserts & SweetsPastriesCatering
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About

Paillard operates as a high-volume bakery and café that specializes in traditional French artisanal techniques. The menu features an extensive selection of crusty baguettes, flaky croissants, and buttery pastries baked on-site throughout the day. Substantial sandwiches are crafted using house-made breads, frequently paired with hearty soups and crisp salads. The interior design emphasizes an industrial-chic aesthetic with high ceilings, exposed brick walls, and long communal tables designed for efficiency and rapid throughput. Guests order at a central counter where glass cases display an array of colorful macarons, tarts, and dense chocolate desserts. This establishment prioritizes the rapid production of quality wheat-based products within a bustling and utilitarian setting. It remains a central destination for those seeking authentic European-style baked goods served in a streamlined, self-service environment.

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4.1906 ratings
5★
52%
4★
21%
3★
11%
2★
13%
1★
3%

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Reviews for Paillard

Food
Service
on Google4.3 (5800+)
*as of 2026-07-15
4.1906 ratings
5★
52%
4★
21%
3★
11%
2★
13%
1★
3%
Write your review

Reviews often mention

croissant(159) pastries(110) coffee(90) breakfast(56) sandwiches(45) sandwich(44) cafe(40) bakery(40) bread(39) pastry(31) chocolate(31) recommend(29)

Review Summary

Paillard is widely recognized as a popular destination in Old Quebec for its extensive variety of fresh baked goods, including highly praised croissants, sandwiches, and assorted pastries. Many visitors appreciate the lively atmosphere, the ample seating, and the consistent quality of the food, making it a frequent stop for breakfast and lunch. While the bakery receives significant acclaim for its flavorful offerings and convenient location, opinions on the coffee and service are mixed. Some customers highlight friendly and efficient interactions, while others report occasional challenges with long wait times, busy crowds, and varying levels of staff attentiveness. Despite some concerns regarding pricing and service consistency, many guests consider the establishment an essential stop for anyone seeking an authentic bakery experience in the city.
Page 25 of 54 - 532 Reviews
Justina
5.0

As a tourist, I wanted to try different coffee shops & Pallaird was the best. We did not waste time elsewhere. The food quality, service & prices can't be beat

Jun 9, 2025
on Google
Sanjoy
5.0

It's definitely worth a visit if you like croissants or pastries, I really enjoyed their hazelnut cream pastry & almond croissant. Great location & neat pla e to enjoy freshly baked goods

Jun 9, 2025
on Google
Jules
5.0

A great place for breakfast & lunch. A great selection of pastries & efficient service. The croissant combo & the bagel combo were both wonderful.

Jun 9, 2025
on Google
Moto
5.0

Honey & comfortable experience.
Food is good.

Jun 9, 2025
on Google
Ed
5.0

Très délicieux!

Jun 4, 2025
on Google
H
4.0

This location was pretty good during our stay in QC. Lots of pastries & very nice ham & cheese sandwich. Their croissants are really good. Merci!

May 31, 2025
on Google
Laura
4.0

Good pastries, well-organized ordering system, plenty of seating inside.

May 31, 2025
on Google
Zainab
2.0

OK croissants, not flakey like expected & overpriced. Croissants at Boulangerie EpiFanny are much much better.

May 28, 2025
on Google
Rhonda
5.0

Bakery items are great. Good selection. Highly recommend the almond croissant.

May 28, 2025
on Google
Santa
4.0

Nice bakery good options need to improve service very disorganized

May 26, 2025
on Google
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