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Bakery/Pastry Shop

Paillard

Upper Town (Saint-Jean-Baptiste)
4.1$
OPEN6 am - 7 pm
Monday
Tuesday
Wednesday
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Photo of Paillard, Upper Town (Saint-Jean-Baptiste) - Quebec
BreakfastCaféSandwichesDesserts & SweetsPastriesCatering
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About

Paillard operates as a high-volume bakery and café that specializes in traditional French artisanal techniques. The menu features an extensive selection of crusty baguettes, flaky croissants, and buttery pastries baked on-site throughout the day. Substantial sandwiches are crafted using house-made breads, frequently paired with hearty soups and crisp salads. The interior design emphasizes an industrial-chic aesthetic with high ceilings, exposed brick walls, and long communal tables designed for efficiency and rapid throughput. Guests order at a central counter where glass cases display an array of colorful macarons, tarts, and dense chocolate desserts. This establishment prioritizes the rapid production of quality wheat-based products within a bustling and utilitarian setting. It remains a central destination for those seeking authentic European-style baked goods served in a streamlined, self-service environment.

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4.1906 ratings
5★
52%
4★
21%
3★
11%
2★
13%
1★
3%

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Reviews for Paillard

Food
Service
on Google4.3 (5800+)
*as of 2026-07-15
4.1906 ratings
5★
52%
4★
21%
3★
11%
2★
13%
1★
3%
Write your review

Reviews often mention

croissant(159) pastries(110) coffee(90) breakfast(56) sandwiches(45) sandwich(44) cafe(40) bakery(40) bread(39) pastry(31) chocolate(31) recommend(29)

Review Summary

Paillard is widely recognized as a popular destination in Old Quebec for its extensive variety of fresh baked goods, including highly praised croissants, sandwiches, and assorted pastries. Many visitors appreciate the lively atmosphere, the ample seating, and the consistent quality of the food, making it a frequent stop for breakfast and lunch. While the bakery receives significant acclaim for its flavorful offerings and convenient location, opinions on the coffee and service are mixed. Some customers highlight friendly and efficient interactions, while others report occasional challenges with long wait times, busy crowds, and varying levels of staff attentiveness. Despite some concerns regarding pricing and service consistency, many guests consider the establishment an essential stop for anyone seeking an authentic bakery experience in the city.
Page 26 of 54 - 532 Reviews
Melanie
3.0

I visited this location twice & both times were average.
Food: 3/5 - first visit I bought a chocolate chip cookie & I can bake it better. Next & last visit was an order of the combo meal of a quiche Lorraine, choice of soup, a beverage (I chose green tea) & a tiny sweet. Both the quiche & mushroom soup tasty salty. I didn't have the broccoli quiche as it looked overcooked that I couldn't recognize the burnt broccoli.

Service: 3/5 - on the slow side even though there was no lineup.

Atmosphere: 4/5 - nice sitting area with two long tables

May 25, 2025
on Google
Sharra
3.0

This place is chaos. Poor service, food is alright but expensive.

May 25, 2025
on Google
Lyn
5.0

Excellent! Fresh sandwiches, pastries & awesome soup. Affordable too!

May 22, 2025
on Google
Michelle
5.0

A must visit when in Quebec city. They have one of the best Almond Croissants & sandwiches.

May 10, 2025
on Google
Nasi
5.0

This bakery is simply cozy & organized. The cakes are delicious. You can have a calming time spending there.

Mar 26, 2025
on Google
Frederic
5.0

Le chausson aux pommes est juste incroyable!

Mar 10, 2025
on Google
Jeff
3.0

Amazing food. Unimpressive service.

Mar 8, 2025
on Google
Jin
4.0

We got this place for three times

Mar 7, 2025
on Google
Bethany
5.0

We ate breakfast here twice during our weekend stay. The breakfast bagel sandwich is OUT OF THIS WORLD: egg, bacon or ham, cheddar & lettuce & their homemade mayo. We wish they sold their mayo because that stuff was DELICIOUS. The croissant sandwich was very good too but the bagel we bought a second time because it was just TOO good. Homemade & fresh. Order one & thank me later. Still dreaming about it.

Feb 25, 2025
on Google
Grégory
5.0

Excellente adresse
À ne pas manque

Feb 25, 2025
on Google
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