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Bakery/Pastry Shop

Paillard

Upper Town (Saint-Jean-Baptiste)
4.1$
OPEN6 am - 7 pm
Monday
Tuesday
Wednesday
Thursday
Friday
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Sunday
Photo of Paillard, Upper Town (Saint-Jean-Baptiste) - Quebec
BreakfastCaféSandwichesDesserts & SweetsPastriesCatering
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About

Paillard operates as a high-volume bakery and café that specializes in traditional French artisanal techniques. The menu features an extensive selection of crusty baguettes, flaky croissants, and buttery pastries baked on-site throughout the day. Substantial sandwiches are crafted using house-made breads, frequently paired with hearty soups and crisp salads. The interior design emphasizes an industrial-chic aesthetic with high ceilings, exposed brick walls, and long communal tables designed for efficiency and rapid throughput. Guests order at a central counter where glass cases display an array of colorful macarons, tarts, and dense chocolate desserts. This establishment prioritizes the rapid production of quality wheat-based products within a bustling and utilitarian setting. It remains a central destination for those seeking authentic European-style baked goods served in a streamlined, self-service environment.

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4.1906 ratings
5★
52%
4★
21%
3★
11%
2★
13%
1★
3%

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Reviews for Paillard

Food
Service
on Google4.3 (5800+)
*as of 2026-07-15
4.1906 ratings
5★
52%
4★
21%
3★
11%
2★
13%
1★
3%
Write your review

Reviews often mention

croissant(159) pastries(110) coffee(90) breakfast(56) sandwiches(45) sandwich(44) cafe(40) bakery(40) bread(39) pastry(31) chocolate(31) recommend(29)

Review Summary

Paillard is widely recognized as a popular destination in Old Quebec for its extensive variety of fresh baked goods, including highly praised croissants, sandwiches, and assorted pastries. Many visitors appreciate the lively atmosphere, the ample seating, and the consistent quality of the food, making it a frequent stop for breakfast and lunch. While the bakery receives significant acclaim for its flavorful offerings and convenient location, opinions on the coffee and service are mixed. Some customers highlight friendly and efficient interactions, while others report occasional challenges with long wait times, busy crowds, and varying levels of staff attentiveness. Despite some concerns regarding pricing and service consistency, many guests consider the establishment an essential stop for anyone seeking an authentic bakery experience in the city.
Page 29 of 54 - 532 Reviews
Matthias
2.0

Énorme déception pour le reveillon. Nous voulions acheter une buche. Intéressés par buche chouchou, Personne n'est capable de nous dire à quoi est cette buche. Après 3 vendeurs, un nous dit quelque chose qui s avérera faux. Il a omis le caramel beurre salé !!!! Le goût caramel beurre salé, ne nous plait pas du tout. Ils ont gaché notre réveillon.

Dec 26, 2024
on Google
Wilmer
4.0

It was a nice large set up. Good if you're looking for a break from the business of the street outside. The food is not top notch (sort of what you'd get from chain coffee shop) but that's not necessarily a deal breaker. Although I will say the ham & cheese croissant was good. I would still return.

Dec 24, 2024
on Google
Oliver
4.0

Dec2024 Homey & casual pastry, bakery & coffee shop in this busy shopping street of Upper Town which offers a wide spectrum of cafes & food establishments for all types of budgets.

Dec 11, 2024
on Google
YIN
5.0

Paillard in Quebec City is absolutely delightful! The charming holiday decorations & cozy atmosphere. Whether you're stopping by for pastries, sandwiches, or coffee, Paillard is a must-visit spot!

Dec 10, 2024
on Google
Connie
5.0

Oh my gosh! The Almond Croissant & the Suisse pastry are so deliciously divine!

Dec 9, 2024
on Google
Para
3.0

Delicioso

Dec 9, 2024
on Google
Mrudula
5.0

We went in to get mille-feuille, which was excellent. But what stood out was the service. We went in at noon & got some take away goodies, we opened the box in the evening only to realize that two of the pastries were missing. We told them about it & didn't really have a receipt, but the manager stepped in, & gave us the missing pastries at 6pm. It was a wonderful experience & we were very touched by the gesture.

Dec 6, 2024
on Google
Claire
4.0

Bien pour les rencontres mais aurait besoin de décoration.

Nov 27, 2024
on Google
Ryan
4.0

Did a massive croissant taste test during my stay in Quebec, & these croissants were good but definitely not the best in the city. Massive space makes it easy to find a seat & rest your tired feet. Pastries are all above average & meals are reasonable in an expensive area in the city. See my other reviews for best pastries in Quebec City.

Nov 24, 2024
on Google
M
5.0

This place always has amazing stuff. We had a sandwich & the paillard millefeuille. Highly recommended.

Nov 21, 2024
on Google
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