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Bakery/Pastry Shop

Paillard

Upper Town (Saint-Jean-Baptiste)
4.1$
CLOSEDOpens Tomorrow at 6 am
Monday
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Photo of Paillard, Upper Town (Saint-Jean-Baptiste) - Quebec
BreakfastCaféSandwichesDesserts & SweetsPastriesCatering
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About

Paillard operates as a high-volume bakery and café that specializes in traditional French artisanal techniques. The menu features an extensive selection of crusty baguettes, flaky croissants, and buttery pastries baked on-site throughout the day. Substantial sandwiches are crafted using house-made breads, frequently paired with hearty soups and crisp salads. The interior design emphasizes an industrial-chic aesthetic with high ceilings, exposed brick walls, and long communal tables designed for efficiency and rapid throughput. Guests order at a central counter where glass cases display an array of colorful macarons, tarts, and dense chocolate desserts. This establishment prioritizes the rapid production of quality wheat-based products within a bustling and utilitarian setting. It remains a central destination for those seeking authentic European-style baked goods served in a streamlined, self-service environment.

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4.1906 ratings
5★
52%
4★
21%
3★
11%
2★
13%
1★
3%

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Reviews for Paillard

Food
Service
on Google4.3 (5800+)
*as of 2026-07-15
4.1906 ratings
5★
52%
4★
21%
3★
11%
2★
13%
1★
3%
Write your review

Reviews often mention

croissant(159) pastries(110) coffee(90) breakfast(56) sandwiches(45) sandwich(44) cafe(40) bakery(40) bread(39) pastry(31) chocolate(31) recommend(29)

Review Summary

Paillard is widely recognized as a popular destination in Old Quebec for its extensive variety of fresh baked goods, including highly praised croissants, sandwiches, and assorted pastries. Many visitors appreciate the lively atmosphere, the ample seating, and the consistent quality of the food, making it a frequent stop for breakfast and lunch. While the bakery receives significant acclaim for its flavorful offerings and convenient location, opinions on the coffee and service are mixed. Some customers highlight friendly and efficient interactions, while others report occasional challenges with long wait times, busy crowds, and varying levels of staff attentiveness. Despite some concerns regarding pricing and service consistency, many guests consider the establishment an essential stop for anyone seeking an authentic bakery experience in the city.
Page 3 of 54 - 532 Reviews
Maria
4.0

A wide variety of options are available for breakfast, lunch, or dinner.
The flavors are exceptional.
However, the bathroom, due to the high volume of visitors, has a noticeable odor.

Jul 4, 2026
on Google
Wal
5.0

Monday morning we decided to have our breakfast here. We were so happy to have such nice meals. Lots of variety that someone must have something.So busy eatery, so clean place, professional serving staff, & delicious. We loved it

Jul 1, 2026
on Google
Carbone
5.0

Nice little morning stop with the best breakfast sandwich on a croissant I have ever had.

Jun 30, 2026
on Google
Martin
4.0

P très bonne pâtisserie les meilleurs que j'ai mangé mais pas beaucoup de choix

Jun 30, 2026
on Google
Susan
5.0

amazing pastries, nice coffee

Jun 29, 2026
on Google
Liu
2.0

Good pastries, but overpriced. For a self-service bakery where customers order & pick up their own food, prompting for a tip felt unreasonable. The food was good, but not good enough to justify the price.

Jun 28, 2026
on Google
La
4.0

Un de mes arrêts obligatoires lorsque je vais dans le Vieux-Québec.
Un peu dispendieux, mais j'adore leurs viennoiseries, desserts, cafés & sandwiches. J'aime la terrasse aussi, directe sur la rue Saint-Jean.

Jun 27, 2026
on Google
Gaurav
4.0

Great food ( Bakery related) , lots of options to select from.
Definitely try their macaroons!

Jun 24, 2026
on Google
Allie
4.0

Great sandwiches with quality bread, but the Kinder latte was too sweet & did not mix well with the espresso. Still a great visit overall & I regret not trying the pastries

Jun 24, 2026
on Google
Javeed
5.0

Stumbled upon Paillard last weekend while hunting for good light in the old quarter, & I ended up staying way longer than planned. The morning sun through their front windows was honestly perfect for some interior shots, but I put the camera down long enough to enjoy a really solid almond croissant that was still warm from the oven. The space has this relaxed but lively energy that's hard to fake, & the staff were friendly without being over the top about it. If you're in Quebec City on a Sunday morning, this is exactly the kind of place you want to be sitting with a coffee.

Jun 23, 2026
on Google
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