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Bakery/Pastry Shop

Paillard

Artisan French-style breads and buttery pastries anchor every morning at this historic Quebec City staple.

Upper Town (Saint-Jean-Baptiste)
4.0$
OPEN6 am - 8 pm
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Photo of Paillard, Upper Town (Saint-Jean-Baptiste) - Quebec
BreakfastCaféSandwichesDesserts & SweetsPastriesCatering
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About

Paillard operates as a high-volume bakery and café that specializes in traditional French artisanal techniques. The menu features an extensive selection of crusty baguettes, flaky croissants, and buttery pastries baked on-site throughout the day. Substantial sandwiches are crafted using house-made breads, frequently paired with hearty soups and crisp salads. The interior design emphasizes an industrial-chic aesthetic with high ceilings, exposed brick walls, and long communal tables designed for efficiency and rapid throughput. Guests order at a central counter where glass cases display an array of colorful macarons, tarts, and dense chocolate desserts. This establishment prioritizes the rapid production of quality wheat-based products within a bustling and utilitarian setting. It remains a central destination for those seeking authentic European-style baked goods served in a streamlined, self-service environment.

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Amenities, services & more

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Frequently Asked Questions

Where is Paillard located?

Paillard is located at 1097 Rue Saint-Jean, Quebec, G1R 1S3. in the neighborhood of Upper Town (Saint-Jean-Baptiste).

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When is Paillard open?

OPEN NOW Today's hours: 6 am - 8 pm

Monday6 am - 7 pm
Tuesday6 am - 7 pm
Wednesday6 am - 7 pm
Thursday6 am - 7 pm
Friday6 am - 8 pm
Saturday6 am - 8 pm
Sunday6 am - 8 pm
Does Paillard accept reservations?

Online reservations are not currently offered through this listing for Paillard. However, you can call them directly at (418) 692-1221 to inquire about table availability.

Does Paillard offer online ordering?

Yes, Paillard offers online ordering for delivery.

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Does Paillard have a menu available?

While a dedicated menu isn't hosted directly on this profile, you can visit their official website to view current offerings.

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What are the main cuisines at Paillard?

Paillard specializes in:

BreakfastCaféSandwichesDesserts & SweetsPastries
What are the main features and amenities at Paillard?

Key features and amenities offered at Paillard:

CateringDeliveryFamily / Kid-friendlyOnline Ordering
How can I contact Paillard?

You can reach Paillard through the following channels:

(418) 692-1221Official Website
4.0982 ratings
5★
52%
4★
20%
3★
11%
2★
13%
1★
5%

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Reviews for Paillard

Food
Service
on Google4.2 (5900+)
*as of 2026-09-01
4.0982 ratings
5★
52%
4★
20%
3★
11%
2★
13%
1★
5%
Write your review

Reviews often mention

croissant(168) pastries(114) coffee(98) breakfast(57) sandwich(50) sandwiches(48) cafe(44) bakery(43) bread(41) recommend(32) chocolate(32) pastry(31)

Review Summary

Paillard is widely recognized as a popular destination in the heart of Quebec City, frequently praised for its extensive selection of fresh, high-quality French pastries, artisanal breads, and satisfying breakfast sandwiches. Many visitors highlight the buttery, flaky texture of the croissants and the delicious flavor of items like the almond croissant and mushroom soup. The atmosphere is generally described as lively and welcoming, with ample seating that makes it a convenient spot for both small groups and families. While experiences can vary due to the high volume of customers and occasional service inconsistencies, many guests appreciate the professional and friendly staff who are often able to assist in both English and French. Despite some mixed feedback regarding coffee preparation and wait times during peak hours, it remains a go-to location for those seeking an authentic bakery experience in a beautiful, historic setting.
Page 3 of 59 - 584 Reviews
Elia
1.0

Showed up to the counter & no one came to help us for a while, so we left. Also, the egregious use of AI art was very off putting & made us not want to come back.

Aug 18, 2026
on Google
Heidi
5.0

Bonjour all the way from America! Visited Old Quebec & ate here for breakfast & lunch! Friendly staff & delicious food! Both English & French speaking! Hands down, THE BEST mocha you'll ever have! The mushroom soup - OMG - just amazing!! Such a great experience :) My tastebuds & stomach left happy ❤?🇨🇦

Aug 17, 2026
on Google
Shabbir
1.0

Coffee is terrible here

Aug 13, 2026
on Google
Flavia
2.0

Vi recomendações a esta padaria, mas infelizmente fois decepcionante.
A vitime é bonita com muitos paes de boa aparência, mas na realidade nao sao frescos. Os croissants estavam duros e secos, fois preciso esticar muito para parti-los com as maos. Pareciam antigos.
Nosso capuccino estava quase frio.
Os funcionários sao atenciosos e como era cedo, o serviço fois rápido.

Aug 12, 2026
on Google
Bogdan
1.0

Chocolate pudding is not Chocolate. Stay away from eclairs.

Aug 11, 2026
on Google
David
5.0

Great pastries & piping hot coffee. Place was full but service was fast. Love this place.

Aug 11, 2026
on Google
Nate
4.0

Good Americano & a nice overall experience. The croissant, however, tasted fairly generic-I was expecting something a little better.

Aug 11, 2026
on Google
M
5.0

Déjeuner de type Français avec croissant. Excellant café.

Aug 10, 2026
on Google
Natalie
3.0

The first time we went, it was absolutely delicious, so we went back again the next day & I'm not sure what happened, but it was not the same experience. The specialty speculoos coffee was half empty, not made correctly, & was missing ingredients. The first day was so good. The inconsistency is disappointing. Will not be returning to this location.

Aug 8, 2026
on Google
Michael
5.0

I tried two different pastries, & they were both amazing! I also got a latte, & it was pretty much perfect. Friendly service, easily as affordable as the Starbucks up the block, & it's open pretty early compared to a lot of the other coffee places around here.

Aug 7, 2026
on Google
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