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Bakery/Pastry Shop

Paillard

Upper Town (Saint-Jean-Baptiste)
4.1$
OPEN6 am - 7 pm
Monday
Tuesday
Wednesday
Thursday
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Sunday
Photo of Paillard, Upper Town (Saint-Jean-Baptiste) - Quebec
BreakfastCaféSandwichesDesserts & SweetsPastriesCatering
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About

Paillard operates as a high-volume bakery and café that specializes in traditional French artisanal techniques. The menu features an extensive selection of crusty baguettes, flaky croissants, and buttery pastries baked on-site throughout the day. Substantial sandwiches are crafted using house-made breads, frequently paired with hearty soups and crisp salads. The interior design emphasizes an industrial-chic aesthetic with high ceilings, exposed brick walls, and long communal tables designed for efficiency and rapid throughput. Guests order at a central counter where glass cases display an array of colorful macarons, tarts, and dense chocolate desserts. This establishment prioritizes the rapid production of quality wheat-based products within a bustling and utilitarian setting. It remains a central destination for those seeking authentic European-style baked goods served in a streamlined, self-service environment.

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4.1906 ratings
5★
52%
4★
21%
3★
11%
2★
13%
1★
3%

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Reviews for Paillard

Food
Service
on Google4.3 (5800+)
*as of 2026-07-15
4.1906 ratings
5★
52%
4★
21%
3★
11%
2★
13%
1★
3%
Write your review

Reviews often mention

croissant(159) pastries(110) coffee(90) breakfast(56) sandwiches(45) sandwich(44) cafe(40) bakery(40) bread(39) pastry(31) chocolate(31) recommend(29)

Review Summary

Paillard is widely recognized as a popular destination in Old Quebec for its extensive variety of fresh baked goods, including highly praised croissants, sandwiches, and assorted pastries. Many visitors appreciate the lively atmosphere, the ample seating, and the consistent quality of the food, making it a frequent stop for breakfast and lunch. While the bakery receives significant acclaim for its flavorful offerings and convenient location, opinions on the coffee and service are mixed. Some customers highlight friendly and efficient interactions, while others report occasional challenges with long wait times, busy crowds, and varying levels of staff attentiveness. Despite some concerns regarding pricing and service consistency, many guests consider the establishment an essential stop for anyone seeking an authentic bakery experience in the city.
Page 30 of 54 - 532 Reviews
Noemie
4.0

Un peu cher pour la quantité, mais la boulangerie maison, juste wow ! Le bagel maison est savoureux!

Nov 20, 2024
on Google
Peg
5.0

The pastries are wonderful & you can sit & relax here. The sandwich we got for the train ride home (Brie, apple slices, confiture de l'onion) was creative & delicious: I wish I'd gotten two!

Nov 13, 2024
on Google
Martha
5.0

Beautiful! Very clean! Delicious & excellent location. Food was amazing. Coffee served in cute bowls! A must visit

Nov 11, 2024
on Google
Jithin
5.0

Amazing pastry shop with a variety of options & friendly staff. We liked their croissant, Nutella eclair & a few other pastries.

Nov 10, 2024
on Google
Corrina
5.0

Amazing breakfast spot! We tried it on our first day in Quebec & didn't want to go any where else after that! The staff are amazing, as are the pastries. Le Croissant Matin was my absolute favorite!

Nov 10, 2024
on Google
Linda
5.0

I found the food & service excellent. Lots of friendly staff.

Nov 8, 2024
on Google
Avery
3.0

Croissant & coffee was average. Ordering was complicated here or there. Hard to find drink menu. Too kids friendly well you know what I mean.

Nov 3, 2024
on Google
Émilie
3.0

Décevant dans l'ensemble. Les pâtisseries & le pain sont bons, mais post-pandémie, certains de leurs produits ont diminué en qualité. Je pense à leurs fougasses qui manquent cruellement de garniture (& je ne recommande absolument pas celle aux tomates, qui goûte très mouillé) : quelques flocons de feta émiettés avec des rognures d'olives sur un gros pain, non merci. La salle à manger & les comptoirs ont l'air sales. Les machines espresso ont été remplacées par des Nespresso très génériques. Le service est un peu chaotique, on dirait qu'il manque tout le temps de personnel. Tout leur marketing semble tenter de nous persuader par tous les moyens qu'il s'agit d'une boulangerie haut de gamme, alors qu'en vérité, on se croirait dans une grosse cafétéria.

Nov 3, 2024
on Google
Yves
5.0

Vraiment très bon. Service un peu désorganisé puisqu'il y avait beaucoup d'achalandage. Menu pas assez clair & visible pour que les clients puissent choisir avant d'être à la commande. Croissant excellent.

Oct 31, 2024
on Google
Jill
5.0

Wonderful location easy to get to on your way to old town stop for a quick croissant or a delectable treat

Oct 28, 2024
on Google
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