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Bakery/Pastry Shop

Paillard

Upper Town (Saint-Jean-Baptiste)
4.1$
OPEN6 am - 7 pm
Monday
Tuesday
Wednesday
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Photo of Paillard, Upper Town (Saint-Jean-Baptiste) - Quebec
BreakfastCaféSandwichesDesserts & SweetsPastriesCatering
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About

Paillard operates as a high-volume bakery and café that specializes in traditional French artisanal techniques. The menu features an extensive selection of crusty baguettes, flaky croissants, and buttery pastries baked on-site throughout the day. Substantial sandwiches are crafted using house-made breads, frequently paired with hearty soups and crisp salads. The interior design emphasizes an industrial-chic aesthetic with high ceilings, exposed brick walls, and long communal tables designed for efficiency and rapid throughput. Guests order at a central counter where glass cases display an array of colorful macarons, tarts, and dense chocolate desserts. This establishment prioritizes the rapid production of quality wheat-based products within a bustling and utilitarian setting. It remains a central destination for those seeking authentic European-style baked goods served in a streamlined, self-service environment.

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4.1906 ratings
5★
52%
4★
21%
3★
11%
2★
13%
1★
3%

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Reviews for Paillard

Food
Service
on Google4.3 (5800+)
*as of 2026-07-15
4.1906 ratings
5★
52%
4★
21%
3★
11%
2★
13%
1★
3%
Write your review

Reviews often mention

croissant(159) pastries(110) coffee(90) breakfast(56) sandwiches(45) sandwich(44) cafe(40) bakery(40) bread(39) pastry(31) chocolate(31) recommend(29)

Review Summary

Paillard is widely recognized as a popular destination in Old Quebec for its extensive variety of fresh baked goods, including highly praised croissants, sandwiches, and assorted pastries. Many visitors appreciate the lively atmosphere, the ample seating, and the consistent quality of the food, making it a frequent stop for breakfast and lunch. While the bakery receives significant acclaim for its flavorful offerings and convenient location, opinions on the coffee and service are mixed. Some customers highlight friendly and efficient interactions, while others report occasional challenges with long wait times, busy crowds, and varying levels of staff attentiveness. Despite some concerns regarding pricing and service consistency, many guests consider the establishment an essential stop for anyone seeking an authentic bakery experience in the city.
Page 31 of 54 - 532 Reviews
Anita
4.0

Went 2 days in a row. It's a casual atmosphere with large communal tables & plenty of seating. Pastries, quiche, chipotle chicken, roast beef sandwich were all excellent. Baguettes used for the sandwiches were amazing. Only thing I would say can be an improvement would be providing metal utensils instead of flimsy plastic ones. Hard to cut through the sandwiches. Cafe lattes were also really good.

Oct 27, 2024
on Google
Merita
5.0

This is honestly the best croissant I have had in my life.

Oct 27, 2024
on Google
Ed
2.0

The pastries were quite dry & staff are somewhat rude. Service is slow & the eating area looks crowded & not very clean.

Oct 27, 2024
on Google
Joanna
4.0

lovely spot for croissants & other pastries. sandwiches are supremely overpriced but still good all things considered. chocolate croissant is okay but i've had better. the standout is the original croissant which was still good even two days after i bought it! in terms of service, the workers were mostly polite, just somewhat unorganized. the location is great & not too far from other food spots & some of the main tourist attractions.

Oct 27, 2024
on Google
Floris
2.0

Long lines & they appear understaffed. Rather expensive too, would not go again.

Oct 21, 2024
on Google
Mar
3.0

Disappointed in the croissants. Chewy

Oct 19, 2024
on Google
Kruti
5.0

I would 100% recommend this place. It is absolute heaven for people who love baked goods. I got croissants & baguettes for breakfast & both were delicious.

Oct 19, 2024
on Google
Martin
5.0

All the pastries I had here on two visits were excellent

Oct 13, 2024
on Google
Eli
5.0

Baked goods were excellent! We tried a few things & they were all very good. Can be super busy at times but their service was quick. Highly recommended when you're in Quebec city.

Oct 13, 2024
on Google
John
5.0

Best Croissants in Quebec. We had one with ham & cheese. Loverly, tasty pastries. Order at the counter. Be sure & look at the written/ picture menu at regiter, it is not obvious everything they offer. If you don't speak French, look at menu. Friendly staff speak English. Outstanding quick lunch.

Oct 11, 2024
on Google
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