Paillard Upper Town (Saint-Jean-Baptiste), Quebec: Menu, Reviews & Reserve (2026)

Monday

6 am - 7 pm

Tuesday

6 am - 7 pm

Wednesday

6 am - 7 pm

Thursday

6 am - 7 pm

Friday

6 am - 8 pm

Saturday

6 am - 8 pm

Sunday

6 am - 8 pm

About

Paillard operates as a high-volume bakery and café that specializes in traditional French artisanal techniques. The menu features an extensive selection of crusty baguettes, flaky croissants, and buttery pastries baked on-site throughout the day. Substantial sandwiches are crafted using house-made breads, frequently paired with hearty soups and crisp salads. The interior design emphasizes an industrial-chic aesthetic with high ceilings, exposed brick walls, and long communal tables designed for efficiency and rapid throughput. Guests order at a central counter where glass cases display an array of colorful macarons, tarts, and dense chocolate desserts. This establishment prioritizes the rapid production of quality wheat-based products within a bustling and utilitarian setting. It remains a central destination for those seeking authentic European-style baked goods served in a streamlined, self-service environment.

Frequently Asked Questions

Where is Paillard located?

Paillard is located at 1097 Rue Saint-Jean, Quebec, G1R 1S3. in the neighborhood of Upper Town (Saint-Jean-Baptiste).

Get Directions

When is Paillard open?

CLOSED NOW Opens Today at 6 am

Monday	6 am - 7 pm
Tuesday	6 am - 7 pm
Wednesday	6 am - 7 pm
Thursday	6 am - 7 pm
Friday	6 am - 8 pm
Saturday	6 am - 8 pm
Sunday	6 am - 8 pm

Does Paillard accept reservations?

Online reservations are not currently offered through this listing for Paillard. However, you can call them directly at (418) 692-1221 to inquire about table availability.

Does Paillard offer online ordering?

Yes, Paillard offers online ordering for delivery.

Order Delivery

Does Paillard have a menu available?

While a dedicated menu isn't hosted directly on this profile, you can visit their official website to view current offerings.

Visit Website

What are the main cuisines at Paillard?

Paillard specializes in:

Breakfast Café Sandwiches Desserts & Sweets Pastries

What are the main features and amenities at Paillard?

Key features and amenities offered at Paillard:

Catering Delivery Family / Kid-friendly Online Ordering

Does Paillard have a website?

Yes, Paillard has an official website. You can visit it here:

Visit Website

Does Paillard have social media links or a Google Business profile?

We do not have social media links on file for Paillard, but here is their Google Business profile link:

How can I contact Paillard?

You can reach Paillard through the following channels:

(418) 692-1221 Official Website

View More Questions (+5)

Reviews for Paillard

Food

Service

on Google4.2 (5900+)

*as of 2026-09-01

4.0 982 ratings

5★

52%

4★

20%

3★

11%

2★

13%

1★

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Reviews often mention

croissant(168) pastries(114) coffee(98) breakfast(57) sandwich(50) sandwiches(48) cafe(44) bakery(43) bread(41) recommend(32) chocolate(32) pastry(31)

Review Summary

Paillard is widely recognized as a popular destination in the heart of Quebec City, frequently praised for its extensive selection of fresh, high-quality French pastries, artisanal breads, and satisfying breakfast sandwiches. Many visitors highlight the buttery, flaky texture of the croissants and the delicious flavor of items like the almond croissant and mushroom soup. The atmosphere is generally described as lively and welcoming, with ample seating that makes it a convenient spot for both small groups and families. While experiences can vary due to the high volume of customers and occasional service inconsistencies, many guests appreciate the professional and friendly staff who are often able to assist in both English and French. Despite some mixed feedback regarding coffee preparation and wait times during peak hours, it remains a go-to location for those seeking an authentic bakery experience in a beautiful, historic setting.

Page 31 of 59 - 584 Reviews

Rhonda

5.0

Bakery items are great. Good selection. Highly recommend the almond croissant.

May 28, 2025

on Google

Santa

4.0

Nice bakery good options need to improve service very disorganized

May 26, 2025

on Google

Melanie

3.0

I visited this location twice & both times were average.
Food: 3/5 - first visit I bought a chocolate chip cookie & I can bake it better. Next & last visit was an order of the combo meal of a quiche Lorraine, choice of soup, a beverage (I chose green tea) & a tiny sweet. Both the quiche & mushroom soup tasty salty. I didn't have the broccoli quiche as it looked overcooked that I couldn't recognize the burnt broccoli.

Service: 3/5 - on the slow side even though there was no lineup.

Atmosphere: 4/5 - nice sitting area with two long tables

May 25, 2025

on Google

Sharra

3.0

This place is chaos. Poor service, food is alright but expensive.

May 25, 2025

on Google

Lyn

5.0

Excellent! Fresh sandwiches, pastries & awesome soup. Affordable too!

May 22, 2025

on Google

Michelle

5.0

A must visit when in Quebec city. They have one of the best Almond Croissants & sandwiches.

May 10, 2025

on Google

Nasi

5.0

This bakery is simply cozy & organized. The cakes are delicious. You can have a calming time spending there.

Mar 26, 2025

on Google

Frederic

5.0

Le chausson aux pommes est juste incroyable!

Mar 10, 2025

on Google

Jeff

3.0

Amazing food. Unimpressive service.

Mar 8, 2025

on Google

Jin

4.0

We got this place for three times

Mar 7, 2025

on Google

Paillard

Artisan French-style breads and buttery pastries anchor every morning at this historic Quebec City staple.

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Reviews for Paillard

Review Summary