Paillard Upper Town (Saint-Jean-Baptiste), Quebec: Menu, Reviews & Reserve (2026)

Monday

6 am - 7 pm

Tuesday

6 am - 7 pm

Wednesday

6 am - 7 pm

Thursday

6 am - 7 pm

Friday

6 am - 8 pm

Saturday

6 am - 8 pm

Sunday

6 am - 8 pm

About

Paillard operates as a high-volume bakery and café that specializes in traditional French artisanal techniques. The menu features an extensive selection of crusty baguettes, flaky croissants, and buttery pastries baked on-site throughout the day. Substantial sandwiches are crafted using house-made breads, frequently paired with hearty soups and crisp salads. The interior design emphasizes an industrial-chic aesthetic with high ceilings, exposed brick walls, and long communal tables designed for efficiency and rapid throughput. Guests order at a central counter where glass cases display an array of colorful macarons, tarts, and dense chocolate desserts. This establishment prioritizes the rapid production of quality wheat-based products within a bustling and utilitarian setting. It remains a central destination for those seeking authentic European-style baked goods served in a streamlined, self-service environment.

Frequently Asked Questions

Where is Paillard located?

Paillard is located at 1097 Rue Saint-Jean, Quebec, G1R 1S3. in the neighborhood of Upper Town (Saint-Jean-Baptiste).

Get Directions

When is Paillard open?

CLOSED NOW Opens Today at 6 am

Monday	6 am - 7 pm
Tuesday	6 am - 7 pm
Wednesday	6 am - 7 pm
Thursday	6 am - 7 pm
Friday	6 am - 8 pm
Saturday	6 am - 8 pm
Sunday	6 am - 8 pm

Does Paillard accept reservations?

Online reservations are not currently offered through this listing for Paillard. However, you can call them directly at (418) 692-1221 to inquire about table availability.

Does Paillard offer online ordering?

Yes, Paillard offers online ordering for delivery.

Order Delivery

Does Paillard have a menu available?

While a dedicated menu isn't hosted directly on this profile, you can visit their official website to view current offerings.

Visit Website

What are the main cuisines at Paillard?

Paillard specializes in:

Breakfast Café Sandwiches Desserts & Sweets Pastries

What are the main features and amenities at Paillard?

Key features and amenities offered at Paillard:

Catering Delivery Family / Kid-friendly Online Ordering

Does Paillard have a website?

Yes, Paillard has an official website. You can visit it here:

Visit Website

Does Paillard have social media links or a Google Business profile?

We do not have social media links on file for Paillard, but here is their Google Business profile link:

How can I contact Paillard?

You can reach Paillard through the following channels:

(418) 692-1221 Official Website

View More Questions (+5)

Reviews for Paillard

Food

Service

on Google4.2 (5900+)

*as of 2026-09-01

4.0 982 ratings

5★

52%

4★

20%

3★

11%

2★

13%

1★

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Reviews often mention

croissant(168) pastries(114) coffee(98) breakfast(57) sandwich(50) sandwiches(48) cafe(44) bakery(43) bread(41) recommend(32) chocolate(32) pastry(31)

Review Summary

Paillard is widely recognized as a popular destination in the heart of Quebec City, frequently praised for its extensive selection of fresh, high-quality French pastries, artisanal breads, and satisfying breakfast sandwiches. Many visitors highlight the buttery, flaky texture of the croissants and the delicious flavor of items like the almond croissant and mushroom soup. The atmosphere is generally described as lively and welcoming, with ample seating that makes it a convenient spot for both small groups and families. While experiences can vary due to the high volume of customers and occasional service inconsistencies, many guests appreciate the professional and friendly staff who are often able to assist in both English and French. Despite some mixed feedback regarding coffee preparation and wait times during peak hours, it remains a go-to location for those seeking an authentic bakery experience in a beautiful, historic setting.

Page 32 of 59 - 584 Reviews

Bethany

5.0

We ate breakfast here twice during our weekend stay. The breakfast bagel sandwich is OUT OF THIS WORLD: egg, bacon or ham, cheddar & lettuce & their homemade mayo. We wish they sold their mayo because that stuff was DELICIOUS. The croissant sandwich was very good too but the bagel we bought a second time because it was just TOO good. Homemade & fresh. Order one & thank me later. Still dreaming about it.

Feb 25, 2025

on Google

Grégory

5.0

Excellente adresse
À ne pas manque

Feb 25, 2025

on Google

Kate

5.0

Delicious pistachio macaron!

Feb 24, 2025

on Google

Oksana

3.0

un morceau de gâteau rassis. Je suis déçu car nous sommes des clients réguliers.

Feb 21, 2025

on Google

Matt

3.0

Pastry & sandwich were good. Coffee wasn't great. Service & logistics could use improvement. Was very confusing what was on the menu & where to stand to place an order as the pastries, bread & sandwiches are all in separate areas with no centralized menu. Doesn't appear to be a drinks menu anywhere either. Ordered 2 sandwiches & only received 1.

Feb 9, 2025

on Google

Michael

2.0

Croissant are ok. Coffee is Nespresso... So not getting my vote here.

Feb 5, 2025

on Google

Gilles

2.0

Accueil d'une telle froideur qu'on a même pas réussi à rester…

Feb 4, 2025

on Google

Vincent

3.0

Très bon mille-feuilles, balancé, pas trop sucré.
Café Nespresso, donc moyen.
Service très lent, malgré file petite.

Feb 1, 2025

on Google

4.0

Good

Jan 31, 2025

on Google

Anirudh

5.0

It's always a pleasure returning to Paillard. I was excited to visit again during my trip back to Quebec City, & even after four years, it remains an excellent spot for breakfast, sandwiches, & coffee. Highly recommend!

Jan 28, 2025

on Google

Paillard

Artisan French-style breads and buttery pastries anchor every morning at this historic Quebec City staple.

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Reviews for Paillard

Review Summary