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Bakery/Pastry Shop

Paillard

Artisan French-style breads and buttery pastries anchor every morning at this historic Quebec City staple.

Upper Town (Saint-Jean-Baptiste)
4.0$
CLOSEDOpens Today at 6 am
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Photo of Paillard, Upper Town (Saint-Jean-Baptiste) - Quebec
BreakfastCaféSandwichesDesserts & SweetsPastriesCatering
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About

Paillard operates as a high-volume bakery and café that specializes in traditional French artisanal techniques. The menu features an extensive selection of crusty baguettes, flaky croissants, and buttery pastries baked on-site throughout the day. Substantial sandwiches are crafted using house-made breads, frequently paired with hearty soups and crisp salads. The interior design emphasizes an industrial-chic aesthetic with high ceilings, exposed brick walls, and long communal tables designed for efficiency and rapid throughput. Guests order at a central counter where glass cases display an array of colorful macarons, tarts, and dense chocolate desserts. This establishment prioritizes the rapid production of quality wheat-based products within a bustling and utilitarian setting. It remains a central destination for those seeking authentic European-style baked goods served in a streamlined, self-service environment.

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Amenities, services & more

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Frequently Asked Questions

Where is Paillard located?

Paillard is located at 1097 Rue Saint-Jean, Quebec, G1R 1S3. in the neighborhood of Upper Town (Saint-Jean-Baptiste).

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When is Paillard open?

CLOSED NOW Opens Today at 6 am

Monday6 am - 7 pm
Tuesday6 am - 7 pm
Wednesday6 am - 7 pm
Thursday6 am - 7 pm
Friday6 am - 8 pm
Saturday6 am - 8 pm
Sunday6 am - 8 pm
Does Paillard accept reservations?

Online reservations are not currently offered through this listing for Paillard. However, you can call them directly at (418) 692-1221 to inquire about table availability.

Does Paillard offer online ordering?

Yes, Paillard offers online ordering for delivery.

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Does Paillard have a menu available?

While a dedicated menu isn't hosted directly on this profile, you can visit their official website to view current offerings.

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What are the main cuisines at Paillard?

Paillard specializes in:

BreakfastCaféSandwichesDesserts & SweetsPastries
What are the main features and amenities at Paillard?

Key features and amenities offered at Paillard:

CateringDeliveryFamily / Kid-friendlyOnline Ordering
Does Paillard have a website?

Yes, Paillard has an official website. You can visit it here:

Visit Website
Does Paillard have social media links or a Google Business profile?

We do not have social media links on file for Paillard, but here is their Google Business profile link:

Google Paillard
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How can I contact Paillard?

You can reach Paillard through the following channels:

(418) 692-1221 Official Website
4.0982 ratings
5★
52%
4★
20%
3★
11%
2★
13%
1★
5%

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Reviews for Paillard

Food
Service
on Google4.2 (5900+)
*as of 2026-09-01
4.0982 ratings
5★
52%
4★
20%
3★
11%
2★
13%
1★
5%
Write your review

Reviews often mention

croissant(168) pastries(114) coffee(98) breakfast(57) sandwich(50) sandwiches(48) cafe(44) bakery(43) bread(41) recommend(32) chocolate(32) pastry(31)

Review Summary

Paillard is widely recognized as a popular destination in the heart of Quebec City, frequently praised for its extensive selection of fresh, high-quality French pastries, artisanal breads, and satisfying breakfast sandwiches. Many visitors highlight the buttery, flaky texture of the croissants and the delicious flavor of items like the almond croissant and mushroom soup. The atmosphere is generally described as lively and welcoming, with ample seating that makes it a convenient spot for both small groups and families. While experiences can vary due to the high volume of customers and occasional service inconsistencies, many guests appreciate the professional and friendly staff who are often able to assist in both English and French. Despite some mixed feedback regarding coffee preparation and wait times during peak hours, it remains a go-to location for those seeking an authentic bakery experience in a beautiful, historic setting.
Page 35 of 59 - 584 Reviews
Ryan
4.0

Did a massive croissant taste test during my stay in Quebec, & these croissants were good but definitely not the best in the city. Massive space makes it easy to find a seat & rest your tired feet. Pastries are all above average & meals are reasonable in an expensive area in the city. See my other reviews for best pastries in Quebec City.

Nov 24, 2024
on Google
M
5.0

This place always has amazing stuff. We had a sandwich & the paillard millefeuille. Highly recommended.

Nov 21, 2024
on Google
Noemie
4.0

Un peu cher pour la quantité, mais la boulangerie maison, juste wow ! Le bagel maison est savoureux!

Nov 20, 2024
on Google
Peg
5.0

The pastries are wonderful & you can sit & relax here. The sandwich we got for the train ride home (Brie, apple slices, confiture de l'onion) was creative & delicious: I wish I'd gotten two!

Nov 13, 2024
on Google
Martha
5.0

Beautiful! Very clean! Delicious & excellent location. Food was amazing. Coffee served in cute bowls! A must visit

Nov 11, 2024
on Google
Jithin
5.0

Amazing pastry shop with a variety of options & friendly staff. We liked their croissant, Nutella eclair & a few other pastries.

Nov 10, 2024
on Google
Corrina
5.0

Amazing breakfast spot! We tried it on our first day in Quebec & didn't want to go any where else after that! The staff are amazing, as are the pastries. Le Croissant Matin was my absolute favorite!

Nov 10, 2024
on Google
Linda
5.0

I found the food & service excellent. Lots of friendly staff.

Nov 8, 2024
on Google
Avery
3.0

Croissant & coffee was average. Ordering was complicated here or there. Hard to find drink menu. Too kids friendly well you know what I mean.

Nov 3, 2024
on Google
Émilie
3.0

Décevant dans l'ensemble. Les pâtisseries & le pain sont bons, mais post-pandémie, certains de leurs produits ont diminué en qualité. Je pense à leurs fougasses qui manquent cruellement de garniture (& je ne recommande absolument pas celle aux tomates, qui goûte très mouillé) : quelques flocons de feta émiettés avec des rognures d'olives sur un gros pain, non merci. La salle à manger & les comptoirs ont l'air sales. Les machines espresso ont été remplacées par des Nespresso très génériques. Le service est un peu chaotique, on dirait qu'il manque tout le temps de personnel. Tout leur marketing semble tenter de nous persuader par tous les moyens qu'il s'agit d'une boulangerie haut de gamme, alors qu'en vérité, on se croirait dans une grosse cafétéria.

Nov 3, 2024
on Google
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