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Bakery/Pastry Shop

Paillard

Upper Town (Saint-Jean-Baptiste)
4.1$
OPEN6 am - 7 pm
Monday
Tuesday
Wednesday
Thursday
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Sunday
Photo of Paillard, Upper Town (Saint-Jean-Baptiste) - Quebec
BreakfastCaféSandwichesDesserts & SweetsPastriesCatering
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About

Paillard operates as a high-volume bakery and café that specializes in traditional French artisanal techniques. The menu features an extensive selection of crusty baguettes, flaky croissants, and buttery pastries baked on-site throughout the day. Substantial sandwiches are crafted using house-made breads, frequently paired with hearty soups and crisp salads. The interior design emphasizes an industrial-chic aesthetic with high ceilings, exposed brick walls, and long communal tables designed for efficiency and rapid throughput. Guests order at a central counter where glass cases display an array of colorful macarons, tarts, and dense chocolate desserts. This establishment prioritizes the rapid production of quality wheat-based products within a bustling and utilitarian setting. It remains a central destination for those seeking authentic European-style baked goods served in a streamlined, self-service environment.

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4.1906 ratings
5★
52%
4★
21%
3★
11%
2★
13%
1★
3%

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Reviews for Paillard

Food
Service
on Google4.3 (5800+)
*as of 2026-07-15
4.1906 ratings
5★
52%
4★
21%
3★
11%
2★
13%
1★
3%
Write your review

Reviews often mention

croissant(159) pastries(110) coffee(90) breakfast(56) sandwiches(45) sandwich(44) cafe(40) bakery(40) bread(39) pastry(31) chocolate(31) recommend(29)

Review Summary

Paillard is widely recognized as a popular destination in Old Quebec for its extensive variety of fresh baked goods, including highly praised croissants, sandwiches, and assorted pastries. Many visitors appreciate the lively atmosphere, the ample seating, and the consistent quality of the food, making it a frequent stop for breakfast and lunch. While the bakery receives significant acclaim for its flavorful offerings and convenient location, opinions on the coffee and service are mixed. Some customers highlight friendly and efficient interactions, while others report occasional challenges with long wait times, busy crowds, and varying levels of staff attentiveness. Despite some concerns regarding pricing and service consistency, many guests consider the establishment an essential stop for anyone seeking an authentic bakery experience in the city.
Page 35 of 54 - 532 Reviews
Guillaume
5.0

Excellents sandwichs, cafés, glaces, pains & bien sûr, pâtisseries! Toujours très couru, mais heureusement tranquille tôt le matin.

Aug 8, 2024
on Google
Myriam
2.0

J'avais d'excellents souvenirs de la boulangerie Paillard de mes derniers séjours à Québec. Malheureusement à ma visite à la mi juin 2024 je n'ai pas été satisfaite, le sandwich était plus de 15$ & pas très bon. Ce n'était pas très achalandé ni au comptoir & en salle à manger. Il semblait y avoir suffisamment d'employés sur place pour l'achalandage. La propreté des lieux m'a vraiment déçue, cabaret rempli de miettes sous le papier, poubelles débordantes & tables non vidées. Je ne reviendrai pas.

Aug 8, 2024
on Google
Joel
5.0

Great food some of the best croissants I've ever had.

Aug 5, 2024
on Google
Mike
2.0

Sol dégueulasse, tables tout sauf propres & les toilettes n'en parlons pas ! Bon appétit !

Aug 4, 2024
on Google
Autistic
5.0

Puisque l'organisation des places est assez chaotique, elle sont trop serrées. Mais peu emporte l'ambiance, les croissants qu l'on a mangé étaient vraiment délicieux.

Aug 4, 2024
on Google
Karl
2.0

Une chaîne de boulangerie sans âme. Je doute sur la véracité du "fait maison", c'est plutôt du décongelé notamment sur les croissants & pains aux chocolats. & éviter les toilettes qui sont très sales. Passez votre chemin.

Aug 4, 2024
on Google
J
4.0

The chocolate cake was very nice & rich. The crispy crust at the bottom was a nice contrast to the smooth chocolate layers. The chocolate almond croissant was also a nice treat, it would have been better warm so the chocolate filling would be slightly melted.

Aug 3, 2024
on Google
Farshad
4.0

Je suis submergé(e) & sur le point de pleurer, je ne sais pas quoi choisir.

Aug 3, 2024
on Google
Paula
2.0

My husband got a croissant for me at 8 AM this morning & brought it to the apartment where we're staying. It had to be day old. It was leathery & not flakey. I couldn't eat most of it. I'm an American who has lived in France, so I feel like I know what a good croissant is.

Aug 3, 2024
on Google
Debbie
5.0

Quick service, friendly folks, casual setting with seating indoors & out. Very limited vegan options but we were able to find something tasty to eat.

Jul 31, 2024
on Google
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