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Bakery/Pastry Shop

Paillard

Upper Town (Saint-Jean-Baptiste)
4.1$
OPEN6 am - 7 pm
Monday
Tuesday
Wednesday
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Photo of Paillard, Upper Town (Saint-Jean-Baptiste) - Quebec
BreakfastCaféSandwichesDesserts & SweetsPastriesCatering
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About

Paillard operates as a high-volume bakery and café that specializes in traditional French artisanal techniques. The menu features an extensive selection of crusty baguettes, flaky croissants, and buttery pastries baked on-site throughout the day. Substantial sandwiches are crafted using house-made breads, frequently paired with hearty soups and crisp salads. The interior design emphasizes an industrial-chic aesthetic with high ceilings, exposed brick walls, and long communal tables designed for efficiency and rapid throughput. Guests order at a central counter where glass cases display an array of colorful macarons, tarts, and dense chocolate desserts. This establishment prioritizes the rapid production of quality wheat-based products within a bustling and utilitarian setting. It remains a central destination for those seeking authentic European-style baked goods served in a streamlined, self-service environment.

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4.1906 ratings
5★
52%
4★
21%
3★
11%
2★
13%
1★
3%

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Reviews for Paillard

Food
Service
on Google4.3 (5800+)
*as of 2026-07-15
4.1906 ratings
5★
52%
4★
21%
3★
11%
2★
13%
1★
3%
Write your review

Reviews often mention

croissant(159) pastries(110) coffee(90) breakfast(56) sandwiches(45) sandwich(44) cafe(40) bakery(40) bread(39) pastry(31) chocolate(31) recommend(29)

Review Summary

Paillard is widely recognized as a popular destination in Old Quebec for its extensive variety of fresh baked goods, including highly praised croissants, sandwiches, and assorted pastries. Many visitors appreciate the lively atmosphere, the ample seating, and the consistent quality of the food, making it a frequent stop for breakfast and lunch. While the bakery receives significant acclaim for its flavorful offerings and convenient location, opinions on the coffee and service are mixed. Some customers highlight friendly and efficient interactions, while others report occasional challenges with long wait times, busy crowds, and varying levels of staff attentiveness. Despite some concerns regarding pricing and service consistency, many guests consider the establishment an essential stop for anyone seeking an authentic bakery experience in the city.
Page 36 of 54 - 532 Reviews
Sruthi
3.0

The place is okayish. The selection of food wasn't great & the place had zero ambience. Dark, humid & not a pleasant experience. We had a coffee which tasted really good but that's about the place. Not recommending this to anyone !

Jul 31, 2024
on Google
Michele
3.0

Trop cher pour un croissant tout mou.

Jul 31, 2024
on Google
Nicolas
5.0

Beau choix de viennoiseries

Jul 30, 2024
on Google
Nazanin
3.0

What ticked me off about this place was its overall "fast food" vibe. The quality of the pastries was okay-nothing special, but acceptable. However, they served the food on a tray without a plate, knife, or fork, & none were available in-house. Other reviewers suggested this café was authentically Parisian, & I respectfully disagree. I thought it was a less clean version of Panera Bread.

Jul 27, 2024
on Google
Colette
5.0

Expensive but delicious. I had a smoked salmon sandwhich 😊😊

Jul 27, 2024
on Google
Ed
2.0

Over priced as most other places in Quebec. Mushroom soup you can see no mushroom in it & it costs you $17 for a small bowl.

Jul 27, 2024
on Google
Dominic
2.0

We we showed up there was a strange odor in the bakery. The employees were very nonchalant & didn't seem like they wanted to help us. The bathrooms were also bad & the tasted old or stale.

Jul 27, 2024
on Google
Tracy
4.0

Spacious coffee shop, comfortable, mostly clean, mochaccino was so-so & reminded me of the stuff I got long ago from a coin operated coffee machine. It may have been instant coffee. Sandwich was 80% fluffy bread, looked better than it tasted. Salads, soups, pastries all looked good. Kind of pricey. Was able to charge my phone here.

Jul 25, 2024
on Google
Etienne
4.0

Place sympa, très bon scone au bacon

Jul 25, 2024
on Google
Tien
5.0

Food , service, & atmosphere are too good!!!!!!!!!!!!!

Jul 25, 2024
on Google
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