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Bakery/Pastry Shop

Paillard

Upper Town (Saint-Jean-Baptiste)
4.1$
OPEN6 am - 7 pm
Monday
Tuesday
Wednesday
Thursday
Friday
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Sunday
Photo of Paillard, Upper Town (Saint-Jean-Baptiste) - Quebec
BreakfastCaféSandwichesDesserts & SweetsPastriesCatering
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About

Paillard operates as a high-volume bakery and café that specializes in traditional French artisanal techniques. The menu features an extensive selection of crusty baguettes, flaky croissants, and buttery pastries baked on-site throughout the day. Substantial sandwiches are crafted using house-made breads, frequently paired with hearty soups and crisp salads. The interior design emphasizes an industrial-chic aesthetic with high ceilings, exposed brick walls, and long communal tables designed for efficiency and rapid throughput. Guests order at a central counter where glass cases display an array of colorful macarons, tarts, and dense chocolate desserts. This establishment prioritizes the rapid production of quality wheat-based products within a bustling and utilitarian setting. It remains a central destination for those seeking authentic European-style baked goods served in a streamlined, self-service environment.

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4.1906 ratings
5★
52%
4★
21%
3★
11%
2★
13%
1★
3%

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Reviews for Paillard

Food
Service
on Google4.3 (5800+)
*as of 2026-07-15
4.1906 ratings
5★
52%
4★
21%
3★
11%
2★
13%
1★
3%
Write your review

Reviews often mention

croissant(159) pastries(110) coffee(90) breakfast(56) sandwiches(45) sandwich(44) cafe(40) bakery(40) bread(39) pastry(31) chocolate(31) recommend(29)

Review Summary

Paillard is widely recognized as a popular destination in Old Quebec for its extensive variety of fresh baked goods, including highly praised croissants, sandwiches, and assorted pastries. Many visitors appreciate the lively atmosphere, the ample seating, and the consistent quality of the food, making it a frequent stop for breakfast and lunch. While the bakery receives significant acclaim for its flavorful offerings and convenient location, opinions on the coffee and service are mixed. Some customers highlight friendly and efficient interactions, while others report occasional challenges with long wait times, busy crowds, and varying levels of staff attentiveness. Despite some concerns regarding pricing and service consistency, many guests consider the establishment an essential stop for anyone seeking an authentic bakery experience in the city.
Page 38 of 54 - 532 Reviews
Angie
5.0

The softest pastry cream ever.

Jul 16, 2024
on Google
Susan
5.0

Breakfast combo croissant was delicious! Self serve & pretty quick & friendly. Some outdoor tables available.

Jul 16, 2024
on Google
Israel
5.0

Beautiful looking display - however, the taste of the Danish & the olive vread was not as good as anticipated. Ve prepared for a que.

Jul 15, 2024
on Google
Elizabeth
5.0

Crowded, but great food, great service, friendly employees.

Jul 15, 2024
on Google
Yuhui
2.0

Croissant is oily even with just one bite. Brioche is dry & for latte all you can taste is foam. Really over rated!

Jul 14, 2024
on Google
Lluis
4.0

Heu d'anar si teniu previst fer un bon esmorzar! Tenen varietats d'opció de fleca. , i tot sembla increïble. En vam provar pocs i ens van encantar el seu croissant de xocolata i pastel de nata en fresa, boníssim. Servei excel·lent.

Jul 13, 2024
on Google
Marie
4.0

tres bon avec beaucoup de choix de pâtisseries par contre super cher...

Jul 11, 2024
on Google
Sherman
4.0

I tried the breakfast croissant & the chocolate croissant. I personally found the pastry too sweet. However, the breakfast croissant was so good! I will recommend people having brunch or light breakfast here. Please be reminded that there's always a long line-up (around 15-20mins wait).

Jul 10, 2024
on Google
Satadal
5.0

Excellent quality of food with reasonable price.

Jul 10, 2024
on Google
Maneet
5.0

Awesome croissants. Must try Hot Chocolate!!

Jul 10, 2024
on Google
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