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Bakery/Pastry Shop

Paillard

Upper Town (Saint-Jean-Baptiste)
4.1$
CLOSEDOpens Tomorrow at 6 am
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Photo of Paillard, Upper Town (Saint-Jean-Baptiste) - Quebec
BreakfastCaféSandwichesDesserts & SweetsPastriesCatering
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About

Paillard operates as a high-volume bakery and café that specializes in traditional French artisanal techniques. The menu features an extensive selection of crusty baguettes, flaky croissants, and buttery pastries baked on-site throughout the day. Substantial sandwiches are crafted using house-made breads, frequently paired with hearty soups and crisp salads. The interior design emphasizes an industrial-chic aesthetic with high ceilings, exposed brick walls, and long communal tables designed for efficiency and rapid throughput. Guests order at a central counter where glass cases display an array of colorful macarons, tarts, and dense chocolate desserts. This establishment prioritizes the rapid production of quality wheat-based products within a bustling and utilitarian setting. It remains a central destination for those seeking authentic European-style baked goods served in a streamlined, self-service environment.

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4.1906 ratings
5★
52%
4★
21%
3★
11%
2★
13%
1★
3%

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Reviews for Paillard

Food
Service
on Google4.3 (5800+)
*as of 2026-07-15
4.1906 ratings
5★
52%
4★
21%
3★
11%
2★
13%
1★
3%
Write your review

Reviews often mention

croissant(159) pastries(110) coffee(90) breakfast(56) sandwiches(45) sandwich(44) cafe(40) bakery(40) bread(39) pastry(31) chocolate(31) recommend(29)

Review Summary

Paillard is widely recognized as a popular destination in Old Quebec for its extensive variety of fresh baked goods, including highly praised croissants, sandwiches, and assorted pastries. Many visitors appreciate the lively atmosphere, the ample seating, and the consistent quality of the food, making it a frequent stop for breakfast and lunch. While the bakery receives significant acclaim for its flavorful offerings and convenient location, opinions on the coffee and service are mixed. Some customers highlight friendly and efficient interactions, while others report occasional challenges with long wait times, busy crowds, and varying levels of staff attentiveness. Despite some concerns regarding pricing and service consistency, many guests consider the establishment an essential stop for anyone seeking an authentic bakery experience in the city.
Page 4 of 54 - 532 Reviews
Clint
5.0

Beautiful bakery & an awesome pitstop for breakfast & coffee while roaming around Quebec. English speaking was helpful!

Jun 22, 2026
on Google
Melissa
5.0

Excelente atención y variedad

Jun 21, 2026
on Google
Glenn
5.0

Great pastries & coffee. Sitting on the street & enjoying the world going by!

Jun 20, 2026
on Google
W
3.0

Lots of choice. We had a croissant & cappuccino. It's just average. Nothing special.

Jun 20, 2026
on Google
Jennifer
3.0

Lots of other spots in town for fresh pastry. Service was nice but set up of having to interact over a glass case thats 6ft tall with more jam displayed on top is weird & uncomfortable. The croissant sandwiches were decent,our pastry was stale.

Jun 20, 2026
on Google
Noémie
2.0

Pour une fois que je regarde pas s'ils ont bien fait ma commande ils se sont trompés… j'ai demandé deux chocolatines & ils m'ont donnés deux croissants. Vraiment déçue

Jun 19, 2026
on Google
JP
5.0

Sublime , la Quiche lorainne flotte dans la bouche , la pâte feuilletée est croustillante & a quelque chose d'unique , le service est religieusement fantastique. Une expérience inspirée des plus grands chef .

Jun 19, 2026
on Google
Jayprabha
5.0

Our hotel concierge recommended Paillard to us.
We loved it & ended up going a few times during our visit. We tried their chocolate Suisse, chocolate braid, praline rolls, focaccia bread, macarons, butter croissant, chocolate croissant & coffee.
Everything except the coffee was yummy. I'd hop over to Smith Mason down the lane for coffee instead. But other than that, we loved everything. All their baked goods were freshly made.

Jun 18, 2026
on Google
Carol
4.0

Go for the pastries, they're good, but the coffee is just Meh

Jun 18, 2026
on Google
Sam
5.0

Lovely range of baked goods, great quality & lovely coffee too. Would definitely recommend.

Jun 18, 2026
on Google
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