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Bakery/Pastry Shop

Paillard

Upper Town (Saint-Jean-Baptiste)
4.1$
OPEN6 am - 7 pm
Monday
Tuesday
Wednesday
Thursday
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Sunday
Photo of Paillard, Upper Town (Saint-Jean-Baptiste) - Quebec
BreakfastCaféSandwichesDesserts & SweetsPastriesCatering
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About

Paillard operates as a high-volume bakery and café that specializes in traditional French artisanal techniques. The menu features an extensive selection of crusty baguettes, flaky croissants, and buttery pastries baked on-site throughout the day. Substantial sandwiches are crafted using house-made breads, frequently paired with hearty soups and crisp salads. The interior design emphasizes an industrial-chic aesthetic with high ceilings, exposed brick walls, and long communal tables designed for efficiency and rapid throughput. Guests order at a central counter where glass cases display an array of colorful macarons, tarts, and dense chocolate desserts. This establishment prioritizes the rapid production of quality wheat-based products within a bustling and utilitarian setting. It remains a central destination for those seeking authentic European-style baked goods served in a streamlined, self-service environment.

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4.1906 ratings
5★
52%
4★
21%
3★
11%
2★
13%
1★
3%

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Reviews for Paillard

Food
Service
on Google4.3 (5800+)
*as of 2026-07-15
4.1906 ratings
5★
52%
4★
21%
3★
11%
2★
13%
1★
3%
Write your review

Reviews often mention

croissant(159) pastries(110) coffee(90) breakfast(56) sandwiches(45) sandwich(44) cafe(40) bakery(40) bread(39) pastry(31) chocolate(31) recommend(29)

Review Summary

Paillard is widely recognized as a popular destination in Old Quebec for its extensive variety of fresh baked goods, including highly praised croissants, sandwiches, and assorted pastries. Many visitors appreciate the lively atmosphere, the ample seating, and the consistent quality of the food, making it a frequent stop for breakfast and lunch. While the bakery receives significant acclaim for its flavorful offerings and convenient location, opinions on the coffee and service are mixed. Some customers highlight friendly and efficient interactions, while others report occasional challenges with long wait times, busy crowds, and varying levels of staff attentiveness. Despite some concerns regarding pricing and service consistency, many guests consider the establishment an essential stop for anyone seeking an authentic bakery experience in the city.
Page 40 of 54 - 532 Reviews
LNK
5.0

Both sandwiches were tasty 😋. Lots of attractive pastries. It's hard to decide! You must try the Croissant!

Jun 30, 2024
on Google
Richard
5.0

Inexpensive self serve cafe at the tourist area in Quebec City. Quiche is delicious & other pastries are fine, too. The cappuccino served in a soup bowl is kinda exciting.

Jun 30, 2024
on Google
Richa
5.0

Everything is great about this place. You must have to experience it.

Jun 30, 2024
on Google
Bo-Shiun
4.0

As others have said, the lines are long & slow. Looks like they are short-staffed for the time being. Food & pastries here are decent but not really sure whether it's really worth the wait. If you want to avoid the lines, try out Café La Maison Smith not far from here.

Jun 29, 2024
on Google
Golden
2.0

The staff is very friendly! Atmosphere is alright. The food tastes average but the prices are definitely way way over priced for tourists.... Strongly not recommended as we bought 3 items (small pastries) & it was over $16 😑😑😑😵😵😵🤯🤯🤯

Jun 27, 2024
on Google
MsAndrearod
2.0

The mille feuille was disappointing. The custard was too thick & flavorless, the consistency of an omelette. The layers were chewy. The coffee is ok, its from a nesspresso machine. The line was chaotic & everyone was confused about where to stand. The place is very crowded.

Jun 27, 2024
on Google
Elanne
4.0

Recommend going at the beginning of the day as the croissant was a little too aoft around 4pm. It was light & airy but i wish it the taste was more buttery

Jun 25, 2024
on Google
Matt
5.0

Went for breakfast & they were a bit busy. The food was good. Really enjoyed the baguette used for my sandwich.

Jun 23, 2024
on Google
Mabel
5.0

Exquisitos platillos!!!

Jun 23, 2024
on Google
Jeff
5.0

Amazing breads & pastries. Also ordered the ham & cheese sandwich on a croissant & it was also amazing

Jun 22, 2024
on Google
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