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Bakery/Pastry Shop

Paillard

Upper Town (Saint-Jean-Baptiste)
4.1$
OPEN6 am - 7 pm
Monday
Tuesday
Wednesday
Thursday
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Sunday
Photo of Paillard, Upper Town (Saint-Jean-Baptiste) - Quebec
BreakfastCaféSandwichesDesserts & SweetsPastriesCatering
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About

Paillard operates as a high-volume bakery and café that specializes in traditional French artisanal techniques. The menu features an extensive selection of crusty baguettes, flaky croissants, and buttery pastries baked on-site throughout the day. Substantial sandwiches are crafted using house-made breads, frequently paired with hearty soups and crisp salads. The interior design emphasizes an industrial-chic aesthetic with high ceilings, exposed brick walls, and long communal tables designed for efficiency and rapid throughput. Guests order at a central counter where glass cases display an array of colorful macarons, tarts, and dense chocolate desserts. This establishment prioritizes the rapid production of quality wheat-based products within a bustling and utilitarian setting. It remains a central destination for those seeking authentic European-style baked goods served in a streamlined, self-service environment.

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4.1906 ratings
5★
52%
4★
21%
3★
11%
2★
13%
1★
3%

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Reviews for Paillard

Food
Service
on Google4.3 (5800+)
*as of 2026-07-15
4.1906 ratings
5★
52%
4★
21%
3★
11%
2★
13%
1★
3%
Write your review

Reviews often mention

croissant(159) pastries(110) coffee(90) breakfast(56) sandwiches(45) sandwich(44) cafe(40) bakery(40) bread(39) pastry(31) chocolate(31) recommend(29)

Review Summary

Paillard is widely recognized as a popular destination in Old Quebec for its extensive variety of fresh baked goods, including highly praised croissants, sandwiches, and assorted pastries. Many visitors appreciate the lively atmosphere, the ample seating, and the consistent quality of the food, making it a frequent stop for breakfast and lunch. While the bakery receives significant acclaim for its flavorful offerings and convenient location, opinions on the coffee and service are mixed. Some customers highlight friendly and efficient interactions, while others report occasional challenges with long wait times, busy crowds, and varying levels of staff attentiveness. Despite some concerns regarding pricing and service consistency, many guests consider the establishment an essential stop for anyone seeking an authentic bakery experience in the city.
Page 41 of 54 - 532 Reviews
Joe
5.0

Excellent pastries

Jun 22, 2024
on Google
Ruby
4.0

Lion can be a bit long. But good

Jun 21, 2024
on Google
Gennady
5.0

It is Best breakfast place in old Quebec!Food is fresh,baked on the place & with huge variety of options!!

Jun 20, 2024
on Google
Dan
4.0

Some really good breads & pastries, both sweet & savory, which we enjoyed... though they oddly wouldn't sell me the bread rolls near the bagels (when I asked why, she said she couldn't & that it my lucky day) & they wouldn't heat up my vegetable bread, saying it would take too long (?!). It was delicious anyway, but definitely would have been better if warmed. The croissant was the lightest & fluffiest I've had.

Jun 19, 2024
on Google
Dwaraka
2.0

The food was great, atmosphere was great.. but the staff! Oh boy! They took forever to warm up a plain croissant & the worst part is they were preparing orders for those who ordered after me.. unbelievable!

Jun 18, 2024
on Google
Love
5.0

Butter croissant & egg, bacon croissant sandwich was one of the best I have tried!

Jun 15, 2024
on Google
Rahul
5.0

We had a delightful experience at Paillard. Also, I want to acknowledge Hans for going above & beyond in delivering exceptional customer service.

Jun 13, 2024
on Google
Teresa
5.0

A bit pricey but staff & pastries were very good!

Jun 11, 2024
on Google
Rezan
4.0

Forget the naysayers, this is where you need to eat croissants. Save your money & your calories & just come here, they are DIVINE!! The croissants are 5 stars. Everything else is a 4, which is fine. Just come eat the croissants!

Jun 11, 2024
on Google
Ian
5.0

Grand & majestueux! Boulangerie où il fait bon dévorer une sandwich ! Un peu cher mais produit de qualité !!!

Jun 10, 2024
on Google
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