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Bakery/Pastry Shop

Paillard

Upper Town (Saint-Jean-Baptiste)
4.1$
OPEN6 am - 7 pm
Monday
Tuesday
Wednesday
Thursday
Friday
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Sunday
Photo of Paillard, Upper Town (Saint-Jean-Baptiste) - Quebec
BreakfastCaféSandwichesDesserts & SweetsPastriesCatering
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About

Paillard operates as a high-volume bakery and café that specializes in traditional French artisanal techniques. The menu features an extensive selection of crusty baguettes, flaky croissants, and buttery pastries baked on-site throughout the day. Substantial sandwiches are crafted using house-made breads, frequently paired with hearty soups and crisp salads. The interior design emphasizes an industrial-chic aesthetic with high ceilings, exposed brick walls, and long communal tables designed for efficiency and rapid throughput. Guests order at a central counter where glass cases display an array of colorful macarons, tarts, and dense chocolate desserts. This establishment prioritizes the rapid production of quality wheat-based products within a bustling and utilitarian setting. It remains a central destination for those seeking authentic European-style baked goods served in a streamlined, self-service environment.

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4.1906 ratings
5★
52%
4★
21%
3★
11%
2★
13%
1★
3%

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Reviews for Paillard

Food
Service
on Google4.3 (5800+)
*as of 2026-07-15
4.1906 ratings
5★
52%
4★
21%
3★
11%
2★
13%
1★
3%
Write your review

Reviews often mention

croissant(159) pastries(110) coffee(90) breakfast(56) sandwiches(45) sandwich(44) cafe(40) bakery(40) bread(39) pastry(31) chocolate(31) recommend(29)

Review Summary

Paillard is widely recognized as a popular destination in Old Quebec for its extensive variety of fresh baked goods, including highly praised croissants, sandwiches, and assorted pastries. Many visitors appreciate the lively atmosphere, the ample seating, and the consistent quality of the food, making it a frequent stop for breakfast and lunch. While the bakery receives significant acclaim for its flavorful offerings and convenient location, opinions on the coffee and service are mixed. Some customers highlight friendly and efficient interactions, while others report occasional challenges with long wait times, busy crowds, and varying levels of staff attentiveness. Despite some concerns regarding pricing and service consistency, many guests consider the establishment an essential stop for anyone seeking an authentic bakery experience in the city.
Page 42 of 54 - 532 Reviews
Isabelle
5.0

I had a roast beef sandwich on baguette & an oat milk latte. The sandwich was warm & so delicious. The latte was very good. Service is quick & friendly. Everything looks so good that I will be back before I leave.

Jun 10, 2024
on Google
Antoine
5.0

Très bonne ambiance, personnel accueillant. J'ai été servi relativement vite par Hans, toujours souriant. La nourriture est correcte malgré certaine pâtisserie qui mériterait d'être réchauffer au courant de la journée pour garder leur croustillant. Sinon à part cela, c'est un bon endroit pour aller manger, travailler & simplement se reposer. Je conseille cette boulangerie à tout mon entourage

Jun 10, 2024
on Google
Hadia
5.0

Tres bonne boulangerie & bonne equipe

Jun 10, 2024
on Google
Abelardo
5.0

Muy rica la repostería y los croissant, ampliamente recomendado.

Jun 9, 2024
on Google
Keliane
5.0

Excellente boulangerie ! L'équipe est aimable & réactive. Les produits sont toujours frais & délicieux. Merci à toute l'équipe pour leur professionnalisme & leur accueil chaleureux. Je recommande vivement !

Jun 9, 2024
on Google
Meriem
5.0

Super boulangerie avec de très bon produits. Une bonne équipe à l'écoute du client & très compétent dans leurs métiers!

Jun 9, 2024
on Google
S
3.0

Just okay. Only Boulangerie/bakery in the walking distance area, so popular for a grab & go. Food is just okay. Long waits at times. For a breakfast sandwich, quite expensive. Might as well grab a full breakfast meal from the restaurants on the same street.

Jun 9, 2024
on Google
Houston
2.0

Overrated counter service at a tourist trap. No breakfast options after 10am in the busiest tourist area of vieux Quebec. The coffee was very weak. The breads & sandwiches were average. Staffed bysbtudents following processes. It could go either way. Quiche was salty & more cream than eggs.

Jun 9, 2024
on Google
Siddharth
1.0

Ridiculous service. I was waiting to get attended for almost 10 mins & no body cared. Finally I left without buying anything. Don't want to give business to such places.

Jun 8, 2024
on Google
Mary
2.0

Je pense qu'il y avait un manque d'employés le matin où nous avons visité la boulangerie, je suis compréhensive mais la dame au comptoir avait l'air impatiente, nous a répété « c'est tout » à 3 reprises, nous voulions chauffer nos amandines, ce qui était impossible apparemment... Nous avons pris un Moyen Latte mais en avons eu un petit. Je voulais un petit chocolat chaud mais la « caisse » n'était pas programmé pour ceci mais pourtant offert au comptoir... bref pour avoir espéré ce petit moment depuis la dernière visite il y a un an ( ou j'avais eu une toute autre expérience)... nous avons été très déçue!

Jun 3, 2024
on Google
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