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Bakery/Pastry Shop

Paillard

Upper Town (Saint-Jean-Baptiste)
4.1$
OPEN6 am - 7 pm
Monday
Tuesday
Wednesday
Thursday
Friday
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Sunday
Photo of Paillard, Upper Town (Saint-Jean-Baptiste) - Quebec
BreakfastCaféSandwichesDesserts & SweetsPastriesCatering
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About

Paillard operates as a high-volume bakery and café that specializes in traditional French artisanal techniques. The menu features an extensive selection of crusty baguettes, flaky croissants, and buttery pastries baked on-site throughout the day. Substantial sandwiches are crafted using house-made breads, frequently paired with hearty soups and crisp salads. The interior design emphasizes an industrial-chic aesthetic with high ceilings, exposed brick walls, and long communal tables designed for efficiency and rapid throughput. Guests order at a central counter where glass cases display an array of colorful macarons, tarts, and dense chocolate desserts. This establishment prioritizes the rapid production of quality wheat-based products within a bustling and utilitarian setting. It remains a central destination for those seeking authentic European-style baked goods served in a streamlined, self-service environment.

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4.1906 ratings
5★
52%
4★
21%
3★
11%
2★
13%
1★
3%

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Reviews for Paillard

Food
Service
on Google4.3 (5800+)
*as of 2026-07-15
4.1906 ratings
5★
52%
4★
21%
3★
11%
2★
13%
1★
3%
Write your review

Reviews often mention

croissant(159) pastries(110) coffee(90) breakfast(56) sandwiches(45) sandwich(44) cafe(40) bakery(40) bread(39) pastry(31) chocolate(31) recommend(29)

Review Summary

Paillard is widely recognized as a popular destination in Old Quebec for its extensive variety of fresh baked goods, including highly praised croissants, sandwiches, and assorted pastries. Many visitors appreciate the lively atmosphere, the ample seating, and the consistent quality of the food, making it a frequent stop for breakfast and lunch. While the bakery receives significant acclaim for its flavorful offerings and convenient location, opinions on the coffee and service are mixed. Some customers highlight friendly and efficient interactions, while others report occasional challenges with long wait times, busy crowds, and varying levels of staff attentiveness. Despite some concerns regarding pricing and service consistency, many guests consider the establishment an essential stop for anyone seeking an authentic bakery experience in the city.
Page 45 of 54 - 532 Reviews
Sebastien
5.0

Super service, très acueillant & les patisseries sont juste incroyables!

May 14, 2024
on Google
Tom
5.0

Awesome sandwiches & pastries.

May 12, 2024
on Google
Guillaume
3.0

Great selection of food but coffee (latte) was very average. Also, not very clean. Toilets dirty.

May 12, 2024
on Google
Steven
5.0

The best French patisserie in Quebec City. Recommended by our Walking tour guide

May 11, 2024
on Google
Trudy
5.0

I stopped by here to get a mille feuille (look it up!!) & walked away with two kinds of the awesome sweet & four croissant! Amazing bakery with so many delights to choose from & right off the D'Youville area. #11 bus goes right by this spot so easy to get in & out. Lots of other tourist attractions in the areas too. Best croissant is their tag line, & it's true! Dip the croissant in coffee & it is even more perfect.

May 9, 2024
on Google
Stephanie
5.0

Came here because of their croissant reputation can confirm they have amazing croissants. I also really liked the quiche.

May 5, 2024
on Google
Volker
5.0

Gute Auswahl, freundlicher Service. Vielen Dank!

May 2, 2024
on Google
Benoit
5.0

Adoré

May 1, 2024
on Google
Nath
5.0

Pains & pâtisseries excellents Accueil & lieu sympathiques

Apr 23, 2024
on Google
James
2.0

Bakery is ok. It doesn't feel local coffee but franchised & this shop uses nespresso capsules for making coffee. I am not a big fan of Nespresso.

Apr 22, 2024
on Google
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