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Bakery/Pastry Shop

Paillard

Upper Town (Saint-Jean-Baptiste)
4.1$
OPEN6 am - 7 pm
Monday
Tuesday
Wednesday
Thursday
Friday
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Sunday
Photo of Paillard, Upper Town (Saint-Jean-Baptiste) - Quebec
BreakfastCaféSandwichesDesserts & SweetsPastriesCatering
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About

Paillard operates as a high-volume bakery and café that specializes in traditional French artisanal techniques. The menu features an extensive selection of crusty baguettes, flaky croissants, and buttery pastries baked on-site throughout the day. Substantial sandwiches are crafted using house-made breads, frequently paired with hearty soups and crisp salads. The interior design emphasizes an industrial-chic aesthetic with high ceilings, exposed brick walls, and long communal tables designed for efficiency and rapid throughput. Guests order at a central counter where glass cases display an array of colorful macarons, tarts, and dense chocolate desserts. This establishment prioritizes the rapid production of quality wheat-based products within a bustling and utilitarian setting. It remains a central destination for those seeking authentic European-style baked goods served in a streamlined, self-service environment.

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4.1906 ratings
5★
52%
4★
21%
3★
11%
2★
13%
1★
3%

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Reviews for Paillard

Food
Service
on Google4.3 (5800+)
*as of 2026-07-15
4.1906 ratings
5★
52%
4★
21%
3★
11%
2★
13%
1★
3%
Write your review

Reviews often mention

croissant(159) pastries(110) coffee(90) breakfast(56) sandwiches(45) sandwich(44) cafe(40) bakery(40) bread(39) pastry(31) chocolate(31) recommend(29)

Review Summary

Paillard is widely recognized as a popular destination in Old Quebec for its extensive variety of fresh baked goods, including highly praised croissants, sandwiches, and assorted pastries. Many visitors appreciate the lively atmosphere, the ample seating, and the consistent quality of the food, making it a frequent stop for breakfast and lunch. While the bakery receives significant acclaim for its flavorful offerings and convenient location, opinions on the coffee and service are mixed. Some customers highlight friendly and efficient interactions, while others report occasional challenges with long wait times, busy crowds, and varying levels of staff attentiveness. Despite some concerns regarding pricing and service consistency, many guests consider the establishment an essential stop for anyone seeking an authentic bakery experience in the city.
Page 47 of 54 - 532 Reviews
Martine
2.0

Service très long & les prix gonflés par rapport aux autres cafés boulangeries du coin

Apr 1, 2024
on Google
Isabelle
3.0

Très bruyant & la nourriture correcte mais sans plus.

Apr 1, 2024
on Google
Vanessa
5.0

Almond croissant & quiche were both delicious!!!

Mar 31, 2024
on Google
Vini
3.0

If you want to start your day stressing out, this is the place to go. TLDR: terrible service, ok food. You wait in line & can't see the menu, then it is your time to order & you are supposed to know what you want already. If you order a sandwich be prepared to wait for 20+ min & get the wrong order. Besides that, the food was decent.

Mar 31, 2024
on Google
Natasha
5.0

Their croissants are amazing!

Mar 31, 2024
on Google
Anagha
5.0

Besttest croissant & coffee ....

Mar 30, 2024
on Google
Deepak
5.0

Excellent place to pastries & croissants. Reasonably priced & the quality is excellent. Spacious inside. I went twice in 1 day

Mar 30, 2024
on Google
Steve
5.0

Amazing pastries. We took out & had them the next few days for breakfast.

Mar 28, 2024
on Google
Annie
4.0

J'adore aller déjeuner ou me prendre une collation. Je vais chaque fois que je suis à Québec. Par contre cette fois, le service a été moins bien que les autres fois. Ça arrive des moins bonnes journées! Cela ne m'empêchera pas d'y retourner.

Mar 27, 2024
on Google
Jack
4.0

Popped in here for a quick coffee & snack while exploring Quebec City. Plenty of space to sit although a little more expensive than we are used to ($25 for 2 coffees & 2 pastries)

Mar 23, 2024
on Google
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