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Bakery/Pastry Shop

Paillard

Upper Town (Saint-Jean-Baptiste)
4.1$
OPEN6 am - 7 pm
Monday
Tuesday
Wednesday
Thursday
Friday
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Sunday
Photo of Paillard, Upper Town (Saint-Jean-Baptiste) - Quebec
BreakfastCaféSandwichesDesserts & SweetsPastriesCatering
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About

Paillard operates as a high-volume bakery and café that specializes in traditional French artisanal techniques. The menu features an extensive selection of crusty baguettes, flaky croissants, and buttery pastries baked on-site throughout the day. Substantial sandwiches are crafted using house-made breads, frequently paired with hearty soups and crisp salads. The interior design emphasizes an industrial-chic aesthetic with high ceilings, exposed brick walls, and long communal tables designed for efficiency and rapid throughput. Guests order at a central counter where glass cases display an array of colorful macarons, tarts, and dense chocolate desserts. This establishment prioritizes the rapid production of quality wheat-based products within a bustling and utilitarian setting. It remains a central destination for those seeking authentic European-style baked goods served in a streamlined, self-service environment.

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4.1906 ratings
5★
52%
4★
21%
3★
11%
2★
13%
1★
3%

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Reviews for Paillard

Food
Service
on Google4.3 (5800+)
*as of 2026-07-15
4.1906 ratings
5★
52%
4★
21%
3★
11%
2★
13%
1★
3%
Write your review

Reviews often mention

croissant(159) pastries(110) coffee(90) breakfast(56) sandwiches(45) sandwich(44) cafe(40) bakery(40) bread(39) pastry(31) chocolate(31) recommend(29)

Review Summary

Paillard is widely recognized as a popular destination in Old Quebec for its extensive variety of fresh baked goods, including highly praised croissants, sandwiches, and assorted pastries. Many visitors appreciate the lively atmosphere, the ample seating, and the consistent quality of the food, making it a frequent stop for breakfast and lunch. While the bakery receives significant acclaim for its flavorful offerings and convenient location, opinions on the coffee and service are mixed. Some customers highlight friendly and efficient interactions, while others report occasional challenges with long wait times, busy crowds, and varying levels of staff attentiveness. Despite some concerns regarding pricing and service consistency, many guests consider the establishment an essential stop for anyone seeking an authentic bakery experience in the city.
Page 48 of 54 - 532 Reviews
Olha
2.0

Disorganized staff, anyone barely speaks English, bitter coffee

Mar 23, 2024
on Google
Andrew
5.0

An authentic boulangerie-patisserie in the heart of Quebec. Great selection of delicious pastries & coffees, a mixture of individual & communal seating & a warm welcoming atmosphere. Loved to sit here & watch the world go by. You can't miss Paillard if you come to Quebec ville.

Mar 19, 2024
on Google
Ekin
3.0

Filter Coffee is not taste like coffee. Almond croissant is so sticky & taste like chocolate not as almond croissant. Not worth it at all!!

Mar 19, 2024
on Google
Lorenzo
5.0

Great 👍 croissants/sandwiches...coffee... breakfast.... 😋

Mar 17, 2024
on Google
Can
4.0

Les desserts étaient bons

Mar 14, 2024
on Google
DT
3.0

Average sandwiches & coffee. Salmon bagel had salmon on only one half. Staff was friendly but food was nothing to write home about.

Mar 3, 2024
on Google
Merve
5.0

Loved it ❤️

Mar 3, 2024
on Google
James
5.0

The coffee is robust, & the pastries strike a perfect balance of flakiness & sweetness. The macarons are a must-try, offering a burst of delicate flavors. With friendly staff & a cozy ambiance, it's a delightful spot to indulge in French-inspired treats.

Feb 29, 2024
on Google
Mélissa
5.0

Ma place a Québec pour un des meilleurs sandwich & que dire de leur comptoir à dessert :) un incontournable du vieux Québec

Feb 25, 2024
on Google
Nicole
3.0

Il devrait avoir un plexiglace à la caisse de la pâtisserie & dû purel à l'entrée aussi les toilettes devraient être réparé & nettoyer ,en plus la chasse d'eau ne fonctionne pas ,très mal entretenu

Feb 22, 2024
on Google
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