FR
Quebec Restaurants: RestoQuebec.caQuebec Restaurants: RestoQuebec.ca

Logo RestoQuebec.ca

0
×
Loading filters...
Bakery/Pastry Shop

Paillard

Artisan French-style breads and buttery pastries anchor every morning at this historic Quebec City staple.

Upper Town (Saint-Jean-Baptiste)
4.0$
OPEN6 am - 8 pm
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Photo of Paillard, Upper Town (Saint-Jean-Baptiste) - Quebec
BreakfastCaféSandwichesDesserts & SweetsPastriesCatering
Loading suggestions...

About

Paillard operates as a high-volume bakery and café that specializes in traditional French artisanal techniques. The menu features an extensive selection of crusty baguettes, flaky croissants, and buttery pastries baked on-site throughout the day. Substantial sandwiches are crafted using house-made breads, frequently paired with hearty soups and crisp salads. The interior design emphasizes an industrial-chic aesthetic with high ceilings, exposed brick walls, and long communal tables designed for efficiency and rapid throughput. Guests order at a central counter where glass cases display an array of colorful macarons, tarts, and dense chocolate desserts. This establishment prioritizes the rapid production of quality wheat-based products within a bustling and utilitarian setting. It remains a central destination for those seeking authentic European-style baked goods served in a streamlined, self-service environment.

Details

Amenities, services & more

Loading other locations...
Loading restaurants nearby...
Loading...

Frequently Asked Questions

Where is Paillard located?

Paillard is located at 1097 Rue Saint-Jean, Quebec, G1R 1S3. in the neighborhood of Upper Town (Saint-Jean-Baptiste).

When is Paillard open?

OPEN NOW Today's hours: 6 am - 8 pm

Monday6 am - 7 pm
Tuesday6 am - 7 pm
Wednesday6 am - 7 pm
Thursday6 am - 7 pm
Friday6 am - 8 pm
Saturday6 am - 8 pm
Sunday6 am - 8 pm
Does Paillard accept reservations?

Online reservations are not currently offered through this listing for Paillard. However, you can call them directly at (418) 692-1221 to inquire about table availability.

Does Paillard offer online ordering?

Yes, Paillard offers online ordering for delivery.

Does Paillard have a menu available?

While a dedicated menu isn't hosted directly on this profile, you can visit their official website to view current offerings.

What are the main cuisines at Paillard?
What are the main features and amenities at Paillard?

Key features and amenities offered at Paillard:

Does Paillard have a website?

Yes, Paillard has an official website. You can visit it here:

Does Paillard have social media links or a Google Business profile?

We do not have social media links on file for Paillard, but here is their Google Business profile link:

How can I contact Paillard?

You can reach Paillard through the following channels:

5★
52%
4★
20%
3★
11%
2★
13%
1★
5%

Restaurants in Upper Town (Saint-Jean-Baptiste)View More

Le Quarante 7 | Restaurant - Traiteur Restaurant
Portofino Brasserie Italienne Restaurant
Buvette Scott Restaurant
Graffiti Restaurant
Ristorante Il Teatro Restaurant
Loading nearby events...
Loading related links...

Reviews for Paillard

Food
Service
on Google4.2 (5900+)
*as of 2026-09-01
5★
52%
4★
20%
3★
11%
2★
13%
1★
5%

Review Summary

Paillard is widely recognized as a popular destination in the heart of Quebec City, frequently praised for its extensive selection of fresh, high-quality French pastries, artisanal breads, and satisfying breakfast sandwiches. Many visitors highlight the buttery, flaky texture of the croissants and the delicious flavor of items like the almond croissant and mushroom soup. The atmosphere is generally described as lively and welcoming, with ample seating that makes it a convenient spot for both small groups and families. While experiences can vary due to the high volume of customers and occasional service inconsistencies, many guests appreciate the professional and friendly staff who are often able to assist in both English and French. Despite some mixed feedback regarding coffee preparation and wait times during peak hours, it remains a go-to location for those seeking an authentic bakery experience in a beautiful, historic setting.
Page 48 of 59 - 584 Reviews

Ridiculous service. I was waiting to get attended for almost 10 mins & no body cared. Finally I left without buying anything. Don't want to give business to such places.

Jun 8, 2024
on Google

Je pense qu'il y avait un manque d'employés le matin où nous avons visité la boulangerie, je suis compréhensive mais la dame au comptoir avait l'air impatiente, nous a répété « c'est tout » à 3 reprises, nous voulions chauffer nos amandines, ce qui était impossible apparemment... Nous avons pris un Moyen Latte mais en avons eu un petit. Je voulais un petit chocolat chaud mais la « caisse » n'était pas programmé pour ceci mais pourtant offert au comptoir... bref pour avoir espéré ce petit moment depuis la dernière visite il y a un an ( ou j'avais eu une toute autre expérience)... nous avons été très déçue!

Jun 3, 2024
on Google

Première fois que j'allais à cette boulangerie. Je vais régulièrement à Québec. Avec tous le choix qu'il y a autour, je n'ai pas eu une assez bonne expérience pour y retourner. D'abord l'emplacement (limité par des barrières ) pour la prise de la commande est minuscule. Les employés prennent les commande un à la suite de l'autre & nous sommes obligé de rentrer dans la bulle des gens. J'ai eu le ressentiment qu'il fallait se dépêcher & que tout était compliqué, nous avons pris 7 viennoiseries & l'employé à tous mis dans le même sac (sauf un pain).Rappelons nous que c'est fragile. Nous avons demandé faire chauffer des croissants & nous nous sommes fait dire que ce n'était aucunement possible. Ensuite nous voulions des boissons chaudes & l'employé nous demande les grandeurs. Nous avions demandé 3 moyens lattés & 2 petits chocolat chaud. L'employé nous dit que ce n'est pas possible car elle n'a pas le « piton » pour des petits formats (pourquoi l'offrir alors?). 50$ plus tard, on arrive pour boire nos lattés à l'hôtel & on remarque qu'ils sont légers. On regarde l'intérieur, il manquait environ 1 pouce (je n'exagère pas) de lait dans chacun des cartons . Au niveau des saveurs je trouve que c'est fade un peu avec les viennoiseries . Je n'ai pas eu le « wow » ,mais juste c'est correct ! Enfin, je n'y retournerais pas. Je comprends le manque de personnel mais reste que pour une ville touristique comme Quebec, cette froideur ne donne pas le gout. Bonne continuation.

Jun 3, 2024
on Google

Had a nutella beignet & poirier (pear pastry). Asked for the poirier to be warmed up, & it was delicious, crisp & flaky & just the right amount of sweetness. The beignet was dense & a little too sweet. They have a LOT of options for pastries & desserts. Most were gone in the evening, I would recommend visiting this place in the morning.

Jun 3, 2024
on Google

Had a breakfast bagel combo. Very overpriced for a very normal breakfast sandwich, tiny & sad canned fruit, & only one option for tea without an upcharge. Would not recommend.

Jun 3, 2024
on Google

Excellent service

Jun 2, 2024
on Google

The stairs to the washroom had a funky smell 😷

May 28, 2024
on Google
5.0

Nicely done pastry & coffee.

May 28, 2024
on Google

Si vous êtes en manque de vrai bon pain & viennoiseries, ne manquez pas de vous y arrête

May 27, 2024
on Google
4.0

Line for breakfast was long, but the bread & pastries were good-olive bread was enjoyable but not so special, but the crookie (cookie brownie) was really fun to try.

May 26, 2024
on Google