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Bakery/Pastry Shop

Paillard

Upper Town (Saint-Jean-Baptiste)
4.1$
OPEN6 am - 7 pm
Monday
Tuesday
Wednesday
Thursday
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Photo of Paillard, Upper Town (Saint-Jean-Baptiste) - Quebec
BreakfastCaféSandwichesDesserts & SweetsPastriesCatering
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About

Paillard operates as a high-volume bakery and café that specializes in traditional French artisanal techniques. The menu features an extensive selection of crusty baguettes, flaky croissants, and buttery pastries baked on-site throughout the day. Substantial sandwiches are crafted using house-made breads, frequently paired with hearty soups and crisp salads. The interior design emphasizes an industrial-chic aesthetic with high ceilings, exposed brick walls, and long communal tables designed for efficiency and rapid throughput. Guests order at a central counter where glass cases display an array of colorful macarons, tarts, and dense chocolate desserts. This establishment prioritizes the rapid production of quality wheat-based products within a bustling and utilitarian setting. It remains a central destination for those seeking authentic European-style baked goods served in a streamlined, self-service environment.

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4.1906 ratings
5★
52%
4★
21%
3★
11%
2★
13%
1★
3%

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Reviews for Paillard

Food
Service
on Google4.3 (5800+)
*as of 2026-07-15
4.1906 ratings
5★
52%
4★
21%
3★
11%
2★
13%
1★
3%
Write your review

Reviews often mention

croissant(159) pastries(110) coffee(90) breakfast(56) sandwiches(45) sandwich(44) cafe(40) bakery(40) bread(39) pastry(31) chocolate(31) recommend(29)

Review Summary

Paillard is widely recognized as a popular destination in Old Quebec for its extensive variety of fresh baked goods, including highly praised croissants, sandwiches, and assorted pastries. Many visitors appreciate the lively atmosphere, the ample seating, and the consistent quality of the food, making it a frequent stop for breakfast and lunch. While the bakery receives significant acclaim for its flavorful offerings and convenient location, opinions on the coffee and service are mixed. Some customers highlight friendly and efficient interactions, while others report occasional challenges with long wait times, busy crowds, and varying levels of staff attentiveness. Despite some concerns regarding pricing and service consistency, many guests consider the establishment an essential stop for anyone seeking an authentic bakery experience in the city.
Page 49 of 54 - 532 Reviews
Edwin
4.0

Not such a great visit to my one time favorite bread/pastry shop. Croissants were good. Coffee was just awful....

Feb 15, 2024
on Google
Elle
5.0

The best croissants ever! Absolutely delicious. So buttery. I bought 3 & ate them throughout the morning & wish I had gone back to get more. Next time I will have to try different flavours, they had so many. Huge case full of every dessert you could ever want.

Feb 14, 2024
on Google
Jonathan
4.0

Une belle place offrant un large choix, la qualité est aux rendez vous. Un peu dispendieux.

Feb 14, 2024
on Google
Cassandra
3.0

Nous avons déjeuné dans cette boulangerie, le croissant & la chocolatine semblaient être ceux de la veille mais restaient bon malgré cela. Le croissant déjeuner était bon & le capuccino aussi. Cependant l'acces au toilette est compliqué (il faut un code qui est sur la facture, & qui ne fonctionne pas), pour qu'au final celle-ci sente fort l'urine & qu'il n'y ait meme pas de moyen de verrouillage pour la porte intérieure.

Feb 12, 2024
on Google
ANKUSH
2.0

Over hyped, poor service, bad taste

Feb 10, 2024
on Google
Susanna
5.0

Beautiful decor, very clean, friendly & bilingual. We bought croissants which were fresh, flakey & warm. So good! They have snacks, sandwiches, drinks, etc. & plenty of seating. Service was a bit slow but I would definitely go back!

Feb 10, 2024
on Google
Stéphane
4.0

C'était tranquille en janvier, les sandwichs sont toujours excellent

Feb 5, 2024
on Google
Keith
5.0

The beef & blue cheese samich is unique & incredible. Get a croissant for the walk as well.

Feb 1, 2024
on Google
Guy
4.0

Pour rencontre de début d'année avec des anciens collègues

Jan 31, 2024
on Google
Gianina
5.0

This is how a boulangerie should always be like. I went to buy bread or pastries every day for our breakfasts during our trip to Quebec City. We loved it, it was one of the highlights of our trip, & oh how I miss it.

Jan 26, 2024
on Google
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