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Bakery/Pastry Shop

Paillard

Artisan French-style breads and buttery pastries anchor every morning at this historic Quebec City staple.

Upper Town (Saint-Jean-Baptiste)
4.0$
OPEN6 am - 8 pm
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Photo of Paillard, Upper Town (Saint-Jean-Baptiste) - Quebec
BreakfastCaféSandwichesDesserts & SweetsPastriesCatering
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About

Paillard operates as a high-volume bakery and café that specializes in traditional French artisanal techniques. The menu features an extensive selection of crusty baguettes, flaky croissants, and buttery pastries baked on-site throughout the day. Substantial sandwiches are crafted using house-made breads, frequently paired with hearty soups and crisp salads. The interior design emphasizes an industrial-chic aesthetic with high ceilings, exposed brick walls, and long communal tables designed for efficiency and rapid throughput. Guests order at a central counter where glass cases display an array of colorful macarons, tarts, and dense chocolate desserts. This establishment prioritizes the rapid production of quality wheat-based products within a bustling and utilitarian setting. It remains a central destination for those seeking authentic European-style baked goods served in a streamlined, self-service environment.

Details

Amenities, services & more

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Frequently Asked Questions

Where is Paillard located?

Paillard is located at 1097 Rue Saint-Jean, Quebec, G1R 1S3. in the neighborhood of Upper Town (Saint-Jean-Baptiste).

When is Paillard open?

OPEN NOW Today's hours: 6 am - 8 pm

Monday6 am - 7 pm
Tuesday6 am - 7 pm
Wednesday6 am - 7 pm
Thursday6 am - 7 pm
Friday6 am - 8 pm
Saturday6 am - 8 pm
Sunday6 am - 8 pm
Does Paillard accept reservations?

Online reservations are not currently offered through this listing for Paillard. However, you can call them directly at (418) 692-1221 to inquire about table availability.

Does Paillard offer online ordering?

Yes, Paillard offers online ordering for delivery.

Does Paillard have a menu available?

While a dedicated menu isn't hosted directly on this profile, you can visit their official website to view current offerings.

What are the main cuisines at Paillard?
What are the main features and amenities at Paillard?

Key features and amenities offered at Paillard:

Does Paillard have a website?

Yes, Paillard has an official website. You can visit it here:

Does Paillard have social media links or a Google Business profile?

We do not have social media links on file for Paillard, but here is their Google Business profile link:

How can I contact Paillard?

You can reach Paillard through the following channels:

5★
52%
4★
20%
3★
11%
2★
13%
1★
5%

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Reviews for Paillard

Food
Service
on Google4.2 (5900+)
*as of 2026-09-01
5★
52%
4★
20%
3★
11%
2★
13%
1★
5%

Review Summary

Paillard is widely recognized as a popular destination in the heart of Quebec City, frequently praised for its extensive selection of fresh, high-quality French pastries, artisanal breads, and satisfying breakfast sandwiches. Many visitors highlight the buttery, flaky texture of the croissants and the delicious flavor of items like the almond croissant and mushroom soup. The atmosphere is generally described as lively and welcoming, with ample seating that makes it a convenient spot for both small groups and families. While experiences can vary due to the high volume of customers and occasional service inconsistencies, many guests appreciate the professional and friendly staff who are often able to assist in both English and French. Despite some mixed feedback regarding coffee preparation and wait times during peak hours, it remains a go-to location for those seeking an authentic bakery experience in a beautiful, historic setting.
Page 5 of 59 - 584 Reviews

Boulangerie très ressemblant à une autre boulangerie. Sandwich très très bonne. 2 sandwichs + une boisson gazeuse 35$ par contre. Mais il faut goûter malgré le prix.

Jul 29, 2026
on Google

Excellent, excellent bakery items

Jul 29, 2026
on Google

Excelente, Maravilhoso, Incomparável 🤩🤩🤩🤩🤩

Jul 28, 2026
on Google

Excellent service nourriture parfaite café chaud

Jul 28, 2026
on Google
2.0

Terrible food & coffee. Tourist trap.

Jul 27, 2026
on Google

Bad bad very bad experience. Zero stars
The business needs more workers. Since each employee handles so many tasks, there's always a long line, & they miss orders like mine. I had to repeat myself three times before they finally got it right, & then they made another mistake. I don't speak French, but their English was fine.

This was a terrible experience. I'd give it zero stars.

Jul 26, 2026
on Google

Vasta scelta di dolci dall'aspetto invitante . Ne abbiamo provati diversi ma sinceramente non ci ha convinti . Alcuni gommosi, altri sembravano quelli confezionati.
Nel vassoio abbiamo trovato un capello nero… siamo tutti biondi🙄

Jul 25, 2026
on Google

I came first thing in the morning, & there was a man who looked like maybe a pastry chef or something working at the counter. He was pretty rude in my opinion & not very easy to understand if you don't speak French, but that is not the main problem with this place. If you are taking your pastries to go just to be aware that they do not know how to pack pastries properly when I open up the box this is what I saw. See attached photo.

He basically packed my pastries in a box & then put them in a bag, but because the bag is not big enough to hold a pastry box the correct way he just turned it to its side & handed it to me that way, & basically all my pastries were smooshed. The pastries themselves were also very short of remarkable. I've had better croissants at Costco & this was definitely not a comparison to a French bakery for sure.

The icing on the cake was that I had forgotten to ask for my receipt & so when I went back to ask for it instead of printing me a new one, the same pastry chef started looking in the trash for the receipt he threw out & then just handed me the receipt from the trash. It was the weirdest experience. I just felt like I shouldn't be there like I was inconveniencing him as a customer lol

Jul 24, 2026
on Google

I saw 1 cockroach & 3 flys in their cake cabinet. They refuse to discard the cakes being contaminated by this insects.

Jul 24, 2026
on Google

This is best bakery I have ever eaten at. I have never been to France or Italy, but as far as it goes in North America you will not find a better croissant. I don't even care for croissant, & I regularly think if this croissant & will drive 2 hours to eat it with ham & cheese. 10/10 would recommend

Jul 23, 2026
on Google