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Bakery/Pastry Shop

Paillard

Upper Town (Saint-Jean-Baptiste)
4.1$
CLOSEDOpens Tomorrow at 6 am
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Photo of Paillard, Upper Town (Saint-Jean-Baptiste) - Quebec
BreakfastCaféSandwichesDesserts & SweetsPastriesCatering
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About

Paillard operates as a high-volume bakery and café that specializes in traditional French artisanal techniques. The menu features an extensive selection of crusty baguettes, flaky croissants, and buttery pastries baked on-site throughout the day. Substantial sandwiches are crafted using house-made breads, frequently paired with hearty soups and crisp salads. The interior design emphasizes an industrial-chic aesthetic with high ceilings, exposed brick walls, and long communal tables designed for efficiency and rapid throughput. Guests order at a central counter where glass cases display an array of colorful macarons, tarts, and dense chocolate desserts. This establishment prioritizes the rapid production of quality wheat-based products within a bustling and utilitarian setting. It remains a central destination for those seeking authentic European-style baked goods served in a streamlined, self-service environment.

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4.1906 ratings
5★
52%
4★
21%
3★
11%
2★
13%
1★
3%

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Reviews for Paillard

Food
Service
on Google4.3 (5800+)
*as of 2026-07-15
4.1906 ratings
5★
52%
4★
21%
3★
11%
2★
13%
1★
3%
Write your review

Reviews often mention

croissant(159) pastries(110) coffee(90) breakfast(56) sandwiches(45) sandwich(44) cafe(40) bakery(40) bread(39) pastry(31) chocolate(31) recommend(29)

Review Summary

Paillard is widely recognized as a popular destination in Old Quebec for its extensive variety of fresh baked goods, including highly praised croissants, sandwiches, and assorted pastries. Many visitors appreciate the lively atmosphere, the ample seating, and the consistent quality of the food, making it a frequent stop for breakfast and lunch. While the bakery receives significant acclaim for its flavorful offerings and convenient location, opinions on the coffee and service are mixed. Some customers highlight friendly and efficient interactions, while others report occasional challenges with long wait times, busy crowds, and varying levels of staff attentiveness. Despite some concerns regarding pricing and service consistency, many guests consider the establishment an essential stop for anyone seeking an authentic bakery experience in the city.
Page 5 of 54 - 532 Reviews
M
1.0

Overpriced. Croissant was not good, & coffee gave me heart burn.

Worst part - I bought their $13 jam as a gift, only to find out it was all mouldy. Yuck ! Just go somewhere else !!

Jun 14, 2026
on Google
Full
4.0

Inconsistent in quality but still delicious.
Didn't cut one of my sandwiches. Mediocre coffee. However great pastries

Jun 14, 2026
on Google
Gunes
5.0

Atmosphere & food are amazing.
Coffee is delicious
Thank you

Jun 14, 2026
on Google
K
5.0

Great taste, Great environment. Must try Almond Croissant. Also the location & ambience is very nice to go

Jun 12, 2026
on Google
Katerina
5.0

Order their quiche! You will not regret it!

Jun 12, 2026
on Google
Chris
2.0

Bad coffee, bad pastry

Jun 11, 2026
on Google
S.
5.0

The freshest of pastries & ooh lala- their toasted baguette with maple butter!
Their employees are lovely - friendly & extremely efficient.
Great coffees as well.
This is our go-to place for breakfast in Quebec City!

Jun 10, 2026
on Google
Jonathan
2.0

Le pain aux noix & canneberge
Je sais pas quoi il y a dedans y bourre vite & donne des palpitation

Jun 10, 2026
on Google
Ann
4.0

We tried some of their sandwiches, croissants & drinks. The sandwiches were really comforting for our taste. Also the blueberry & chocolate pastries were so satisfying. We would love to go back to this place anytime for the food.

Jun 4, 2026
on Google
Ma
5.0

It's as good as they say. The croissants were obviously tasty, but the almond layer cake was delicious as well - not too sweet, & perfectly flaky.

Jun 3, 2026
on Google
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