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Bakery/Pastry Shop

Paillard

Upper Town (Saint-Jean-Baptiste)
4.1$
OPEN6 am - 7 pm
Monday
Tuesday
Wednesday
Thursday
Friday
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Sunday
Photo of Paillard, Upper Town (Saint-Jean-Baptiste) - Quebec
BreakfastCaféSandwichesDesserts & SweetsPastriesCatering
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About

Paillard operates as a high-volume bakery and café that specializes in traditional French artisanal techniques. The menu features an extensive selection of crusty baguettes, flaky croissants, and buttery pastries baked on-site throughout the day. Substantial sandwiches are crafted using house-made breads, frequently paired with hearty soups and crisp salads. The interior design emphasizes an industrial-chic aesthetic with high ceilings, exposed brick walls, and long communal tables designed for efficiency and rapid throughput. Guests order at a central counter where glass cases display an array of colorful macarons, tarts, and dense chocolate desserts. This establishment prioritizes the rapid production of quality wheat-based products within a bustling and utilitarian setting. It remains a central destination for those seeking authentic European-style baked goods served in a streamlined, self-service environment.

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4.1906 ratings
5★
52%
4★
21%
3★
11%
2★
13%
1★
3%

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Reviews for Paillard

Food
Service
on Google4.3 (5800+)
*as of 2026-07-15
4.1906 ratings
5★
52%
4★
21%
3★
11%
2★
13%
1★
3%
Write your review

Reviews often mention

croissant(159) pastries(110) coffee(90) breakfast(56) sandwiches(45) sandwich(44) cafe(40) bakery(40) bread(39) pastry(31) chocolate(31) recommend(29)

Review Summary

Paillard is widely recognized as a popular destination in Old Quebec for its extensive variety of fresh baked goods, including highly praised croissants, sandwiches, and assorted pastries. Many visitors appreciate the lively atmosphere, the ample seating, and the consistent quality of the food, making it a frequent stop for breakfast and lunch. While the bakery receives significant acclaim for its flavorful offerings and convenient location, opinions on the coffee and service are mixed. Some customers highlight friendly and efficient interactions, while others report occasional challenges with long wait times, busy crowds, and varying levels of staff attentiveness. Despite some concerns regarding pricing and service consistency, many guests consider the establishment an essential stop for anyone seeking an authentic bakery experience in the city.
Page 50 of 54 - 532 Reviews
A
5.0

Soy de mexico y no he probado nada igual de mega magnifico desde el café láttte súper espumoso y riquísimo hasta sus sándwich crujientes 🤤🤤🤤🤤🤤,........STARBUCKS, te quedas muuuuuyyy corto!! DEBERÍAN PONER FRANQUICIAS EN MEXICO LES ASEGURO QUE LES HIRIA MUY BIEN! 👍🏼

Jan 25, 2024
on Google
Bike
5.0

Das Tagesmenü bestand aus: quiche Lorraine, pilzsuppe und bisquit. Dazu noch ein Butterbrot, Wasser und ein Kaffee. Der Preis von 15 CAD ist fair. Und es fühlt sich an wie in einer europäischen Bäckerei

Jan 24, 2024
on Google
J
5.0

Good pastries

Jan 24, 2024
on Google
???
5.0

Lovely bakery that has yummy croissants!!! I tried two kind, plain & chocolate. I like plain one more! Crispy, buttery, not greasy. Even it was not the best croissant I have had, it was on top of my list. I could have one everyday if it doesn't have calories 🤣 & the opening hours were friendly, you could take it as breakfast or dessert after meals. Like us, we took one to have a picnic on the lawn in front of Fairmont Le Château Frontenac.

Jan 19, 2024
on Google
Reza
3.0

My review was deleted & I am reposting to make a point. The croissant I had was dry & very average in taste which tells me not enough butter was used. Also it did not have enough layers which is again due to lack of butter &/or the layering process was rushed. I will visit your location again in March. If you have improved your croissant I will revise my review

Jan 15, 2024
on Google
Michelle
5.0

Always stop here while we're in Québec. Very family friendly, something for everyone to eat, & lots of seating. Great for breakfast or lunch, or even a late afternoon snack.

Jan 13, 2024
on Google
Odette
3.0

La nourriture est ok, mais les toilettes sont trop souvent dégueulasses.

Jan 6, 2024
on Google
Nathalie
4.0

Les boissons chaudes sont très bonnes. Nous n'avons pas goûté les pâtisseries

Jan 5, 2024
on Google
Mar
2.0

Je ne comprends pas ! Amandine ordinaire... croissant OK. Le café est fait avec une Nespresso rien d'un café je ne recommande pas les cafés. Je ne recommande pas le reste il y a mieux sur St Jean pour moins cher... service ordinaire & désorganisé...

Jan 4, 2024
on Google
Joelle
5.0

Excellent brunch ambiance & allez voir les toilettes

Jan 3, 2024
on Google
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