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Bakery/Pastry Shop

Paillard

Upper Town (Saint-Jean-Baptiste)
4.1$
OPEN6 am - 7 pm
Monday
Tuesday
Wednesday
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Photo of Paillard, Upper Town (Saint-Jean-Baptiste) - Quebec
BreakfastCaféSandwichesDesserts & SweetsPastriesCatering
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About

Paillard operates as a high-volume bakery and café that specializes in traditional French artisanal techniques. The menu features an extensive selection of crusty baguettes, flaky croissants, and buttery pastries baked on-site throughout the day. Substantial sandwiches are crafted using house-made breads, frequently paired with hearty soups and crisp salads. The interior design emphasizes an industrial-chic aesthetic with high ceilings, exposed brick walls, and long communal tables designed for efficiency and rapid throughput. Guests order at a central counter where glass cases display an array of colorful macarons, tarts, and dense chocolate desserts. This establishment prioritizes the rapid production of quality wheat-based products within a bustling and utilitarian setting. It remains a central destination for those seeking authentic European-style baked goods served in a streamlined, self-service environment.

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4.1906 ratings
5★
52%
4★
21%
3★
11%
2★
13%
1★
3%

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Reviews for Paillard

Food
Service
on Google4.3 (5800+)
*as of 2026-07-15
4.1906 ratings
5★
52%
4★
21%
3★
11%
2★
13%
1★
3%
Write your review

Reviews often mention

croissant(159) pastries(110) coffee(90) breakfast(56) sandwiches(45) sandwich(44) cafe(40) bakery(40) bread(39) pastry(31) chocolate(31) recommend(29)

Review Summary

Paillard is widely recognized as a popular destination in Old Quebec for its extensive variety of fresh baked goods, including highly praised croissants, sandwiches, and assorted pastries. Many visitors appreciate the lively atmosphere, the ample seating, and the consistent quality of the food, making it a frequent stop for breakfast and lunch. While the bakery receives significant acclaim for its flavorful offerings and convenient location, opinions on the coffee and service are mixed. Some customers highlight friendly and efficient interactions, while others report occasional challenges with long wait times, busy crowds, and varying levels of staff attentiveness. Despite some concerns regarding pricing and service consistency, many guests consider the establishment an essential stop for anyone seeking an authentic bakery experience in the city.
Page 51 of 54 - 532 Reviews
David
5.0

Pastries! Coffees! Good staff & plenty of space to sit! I love that place! Highly recommended!

Dec 21, 2023
on Google
Lu
5.0

Came in around 9 a.m. in the morning over the weekend & there was a line. Waited about 15 mins. Loved the hot croissant sandwich with bacon egg & cheese. I don't know about this place being the best but it definitely didn't disappoint. Would recommend.

Dec 16, 2023
on Google
Ginette
3.0

Café pas très fort.

Dec 14, 2023
on Google
Catalina
5.0

Excellent coffee shop in the old Quebec City, we ask for the menu of the day, a soup + quiche or 1/2 sandwich + coffee , all for $14 cad. The soup came with a bread slide, butter & a Pettit pastries

Dec 6, 2023
on Google
Charles
5.0

Très bel endroit & pâtisserie de très bonne qualité & excellente au goût

Dec 5, 2023
on Google
Jason
5.0

Had kind of a magical experience here: at my big shared table a French maman was instructing her adorable granddaughters on good table manners & then a live accordion player started playing La Vie En Rose (i.e. that song that they use in movies when they want you to know you're somewhere French). The food was good too!

Dec 4, 2023
on Google
Kathleen
5.0

Toujours aussi bon. & je ne regrette jamais d'aller là-bas pour se gâter de bon dessert.

Dec 2, 2023
on Google
Etienne
2.0

Belle ambiance, mais aménagement totalement non fonctionnel. Personnel qui semble perdu. Espacement entre les tables qui fait en sorte qu'on ne peut passer. Emplacement pour récupérer les commande mal situé. Prévoir Environ 45 minute pour faire la fille, commander & recevoir la commande. Le restaurant n'était pas dans une période tres achandée en plus. Je crois qu'il est facilement possible d'optimiser le tout...

Dec 2, 2023
on Google
Bernard
3.0

Bien, mais trop achalandé. Si vous recherchez de la tranquillité c'est pas la place.

Nov 19, 2023
on Google
Lorena
4.0

This popular patisserie/boulangerie draws in the crowds with their broad-ranging offerings. We enjoyed their pastries, but never had a chance to sample the bread offerings. I found the Americano a bit underwhelming & served in glasses seemingly designed to burn your fingers. Service is efficient if regimented, & early morning is the best time to visit.

Nov 19, 2023
on Google
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