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Bakery/Pastry Shop

Paillard

Upper Town (Saint-Jean-Baptiste)
4.1$
OPEN6 am - 7 pm
Monday
Tuesday
Wednesday
Thursday
Friday
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Sunday
Photo of Paillard, Upper Town (Saint-Jean-Baptiste) - Quebec
BreakfastCaféSandwichesDesserts & SweetsPastriesCatering
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About

Paillard operates as a high-volume bakery and café that specializes in traditional French artisanal techniques. The menu features an extensive selection of crusty baguettes, flaky croissants, and buttery pastries baked on-site throughout the day. Substantial sandwiches are crafted using house-made breads, frequently paired with hearty soups and crisp salads. The interior design emphasizes an industrial-chic aesthetic with high ceilings, exposed brick walls, and long communal tables designed for efficiency and rapid throughput. Guests order at a central counter where glass cases display an array of colorful macarons, tarts, and dense chocolate desserts. This establishment prioritizes the rapid production of quality wheat-based products within a bustling and utilitarian setting. It remains a central destination for those seeking authentic European-style baked goods served in a streamlined, self-service environment.

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4.1906 ratings
5★
52%
4★
21%
3★
11%
2★
13%
1★
3%

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Reviews for Paillard

Food
Service
on Google4.3 (5800+)
*as of 2026-07-15
4.1906 ratings
5★
52%
4★
21%
3★
11%
2★
13%
1★
3%
Write your review

Reviews often mention

croissant(159) pastries(110) coffee(90) breakfast(56) sandwiches(45) sandwich(44) cafe(40) bakery(40) bread(39) pastry(31) chocolate(31) recommend(29)

Review Summary

Paillard is widely recognized as a popular destination in Old Quebec for its extensive variety of fresh baked goods, including highly praised croissants, sandwiches, and assorted pastries. Many visitors appreciate the lively atmosphere, the ample seating, and the consistent quality of the food, making it a frequent stop for breakfast and lunch. While the bakery receives significant acclaim for its flavorful offerings and convenient location, opinions on the coffee and service are mixed. Some customers highlight friendly and efficient interactions, while others report occasional challenges with long wait times, busy crowds, and varying levels of staff attentiveness. Despite some concerns regarding pricing and service consistency, many guests consider the establishment an essential stop for anyone seeking an authentic bakery experience in the city.
Page 52 of 54 - 532 Reviews
Bars
5.0

yummy, tempting, beautiful. Equitable price. The only "problem" is making tough choices from numerous delicacies.

Nov 19, 2023
on Google
GUILLERMO
5.0

Probé el combo, el cual incluye bebida, un quiche, una crema y café; muy recomendable.

Nov 6, 2023
on Google
Francoise
4.0

Bien

Nov 4, 2023
on Google
Steve
3.0

Baked goods are very good. Orderi g line is very slow. Waited 15 min to order. Dining area is big but dirty. Garbage bins are overflowing & fruit flies all over dining area. All tables are very dirty & I have not seen anyone clean the tables in the hour we were there. Service staff is great. Very friendly & the food was made quickly. Food quality was fine. Main accessibility washroom on main floor was closed. Women's washroom was down a few flights of stairs & the men's washroom was also closed. Overall ok but would not come back.

Oct 20, 2023
on Google
AveZii
3.0

Very good food, good service, & clean. But the price is way too high compared to a bakery in France. In France, you would pay a third of the price for the same stuff.

Oct 20, 2023
on Google
Aliyeh
5.0

Excellent! Very fresh & delicious croissant & Sweets.

Oct 19, 2023
on Google
Jean
4.0

Si vous avez la nostalgie de la France, avec ses baguettes & ses viennoiseries, c'est l'endroit ou il faut déjeuner, ou pour un brunch. Pâtisseries, baguettes, croissants etc. Situé dans la rue saint jean, idéal pour une pause. Le petit défaut, c'est quand même un peu l'usine à l'intérieur.

Oct 19, 2023
on Google
Kevin
5.0

excellent pastries & breads. Good coffee & plenty of seating. Friendly, fast service & all at a very reasonable price.

Oct 5, 2023
on Google
Gil
3.0

Just fine. Not a wow!

Oct 4, 2023
on Google
Edward
5.0

Expensive & touristy but delicious!

Oct 4, 2023
on Google
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