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Bakery/Pastry Shop

Paillard

Artisan French-style breads and buttery pastries anchor every morning at this historic Quebec City staple.

Upper Town (Saint-Jean-Baptiste)
4.0$
OPEN6 am - 8 pm
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Photo of Paillard, Upper Town (Saint-Jean-Baptiste) - Quebec
BreakfastCaféSandwichesDesserts & SweetsPastriesCatering
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About

Paillard operates as a high-volume bakery and café that specializes in traditional French artisanal techniques. The menu features an extensive selection of crusty baguettes, flaky croissants, and buttery pastries baked on-site throughout the day. Substantial sandwiches are crafted using house-made breads, frequently paired with hearty soups and crisp salads. The interior design emphasizes an industrial-chic aesthetic with high ceilings, exposed brick walls, and long communal tables designed for efficiency and rapid throughput. Guests order at a central counter where glass cases display an array of colorful macarons, tarts, and dense chocolate desserts. This establishment prioritizes the rapid production of quality wheat-based products within a bustling and utilitarian setting. It remains a central destination for those seeking authentic European-style baked goods served in a streamlined, self-service environment.

Details

Amenities, services & more

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Frequently Asked Questions

Where is Paillard located?

Paillard is located at 1097 Rue Saint-Jean, Quebec, G1R 1S3. in the neighborhood of Upper Town (Saint-Jean-Baptiste).

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When is Paillard open?

OPEN NOW Today's hours: 6 am - 8 pm

Monday6 am - 7 pm
Tuesday6 am - 7 pm
Wednesday6 am - 7 pm
Thursday6 am - 7 pm
Friday6 am - 8 pm
Saturday6 am - 8 pm
Sunday6 am - 8 pm
Does Paillard accept reservations?

Online reservations are not currently offered through this listing for Paillard. However, you can call them directly at (418) 692-1221 to inquire about table availability.

Does Paillard offer online ordering?

Yes, Paillard offers online ordering for delivery.

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Does Paillard have a menu available?

While a dedicated menu isn't hosted directly on this profile, you can visit their official website to view current offerings.

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What are the main cuisines at Paillard?

Paillard specializes in:

BreakfastCaféSandwichesDesserts & SweetsPastries
What are the main features and amenities at Paillard?

Key features and amenities offered at Paillard:

CateringDeliveryFamily / Kid-friendlyOnline Ordering
Does Paillard have a website?

Yes, Paillard has an official website. You can visit it here:

Visit Website
Does Paillard have social media links or a Google Business profile?

We do not have social media links on file for Paillard, but here is their Google Business profile link:

Google Paillard
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How can I contact Paillard?

You can reach Paillard through the following channels:

(418) 692-1221 Official Website
4.0982 ratings
5★
52%
4★
20%
3★
11%
2★
13%
1★
5%

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Reviews for Paillard

Food
Service
on Google4.2 (5900+)
*as of 2026-09-01
4.0982 ratings
5★
52%
4★
20%
3★
11%
2★
13%
1★
5%
Write your review

Reviews often mention

croissant(168) pastries(114) coffee(98) breakfast(57) sandwich(50) sandwiches(48) cafe(44) bakery(43) bread(41) recommend(32) chocolate(32) pastry(31)

Review Summary

Paillard is widely recognized as a popular destination in the heart of Quebec City, frequently praised for its extensive selection of fresh, high-quality French pastries, artisanal breads, and satisfying breakfast sandwiches. Many visitors highlight the buttery, flaky texture of the croissants and the delicious flavor of items like the almond croissant and mushroom soup. The atmosphere is generally described as lively and welcoming, with ample seating that makes it a convenient spot for both small groups and families. While experiences can vary due to the high volume of customers and occasional service inconsistencies, many guests appreciate the professional and friendly staff who are often able to assist in both English and French. Despite some mixed feedback regarding coffee preparation and wait times during peak hours, it remains a go-to location for those seeking an authentic bakery experience in a beautiful, historic setting.
Page 57 of 59 - 584 Reviews
Bernard
3.0

Bien, mais trop achalandé. Si vous recherchez de la tranquillité c'est pas la place.

Nov 19, 2023
on Google
Lorena
4.0

This popular patisserie/boulangerie draws in the crowds with their broad-ranging offerings. We enjoyed their pastries, but never had a chance to sample the bread offerings. I found the Americano a bit underwhelming & served in glasses seemingly designed to burn your fingers. Service is efficient if regimented, & early morning is the best time to visit.

Nov 19, 2023
on Google
Bars
5.0

yummy, tempting, beautiful. Equitable price. The only "problem" is making tough choices from numerous delicacies.

Nov 19, 2023
on Google
GUILLERMO
5.0

Probé el combo, el cual incluye bebida, un quiche, una crema y café; muy recomendable.

Nov 6, 2023
on Google
Francoise
4.0

Bien

Nov 4, 2023
on Google
Steve
3.0

Baked goods are very good. Orderi g line is very slow. Waited 15 min to order. Dining area is big but dirty. Garbage bins are overflowing & fruit flies all over dining area. All tables are very dirty & I have not seen anyone clean the tables in the hour we were there. Service staff is great. Very friendly & the food was made quickly. Food quality was fine. Main accessibility washroom on main floor was closed. Women's washroom was down a few flights of stairs & the men's washroom was also closed. Overall ok but would not come back.

Oct 20, 2023
on Google
AveZii
3.0

Very good food, good service, & clean. But the price is way too high compared to a bakery in France. In France, you would pay a third of the price for the same stuff.

Oct 20, 2023
on Google
Aliyeh
5.0

Excellent! Very fresh & delicious croissant & Sweets.

Oct 19, 2023
on Google
Jean
4.0

Si vous avez la nostalgie de la France, avec ses baguettes & ses viennoiseries, c'est l'endroit ou il faut déjeuner, ou pour un brunch. Pâtisseries, baguettes, croissants etc. Situé dans la rue saint jean, idéal pour une pause. Le petit défaut, c'est quand même un peu l'usine à l'intérieur.

Oct 19, 2023
on Google
Kevin
5.0

excellent pastries & breads. Good coffee & plenty of seating. Friendly, fast service & all at a very reasonable price.

Oct 5, 2023
on Google
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