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Bakery/Pastry Shop

Paillard

Upper Town (Saint-Jean-Baptiste)
4.1$
CLOSEDOpens Tomorrow at 6 am
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Photo of Paillard, Upper Town (Saint-Jean-Baptiste) - Quebec
BreakfastCaféSandwichesDesserts & SweetsPastriesCatering
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About

Paillard operates as a high-volume bakery and café that specializes in traditional French artisanal techniques. The menu features an extensive selection of crusty baguettes, flaky croissants, and buttery pastries baked on-site throughout the day. Substantial sandwiches are crafted using house-made breads, frequently paired with hearty soups and crisp salads. The interior design emphasizes an industrial-chic aesthetic with high ceilings, exposed brick walls, and long communal tables designed for efficiency and rapid throughput. Guests order at a central counter where glass cases display an array of colorful macarons, tarts, and dense chocolate desserts. This establishment prioritizes the rapid production of quality wheat-based products within a bustling and utilitarian setting. It remains a central destination for those seeking authentic European-style baked goods served in a streamlined, self-service environment.

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4.1906 ratings
5★
52%
4★
21%
3★
11%
2★
13%
1★
3%

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Reviews for Paillard

Food
Service
on Google4.3 (5800+)
*as of 2026-07-15
4.1906 ratings
5★
52%
4★
21%
3★
11%
2★
13%
1★
3%
Write your review

Reviews often mention

croissant(159) pastries(110) coffee(90) breakfast(56) sandwiches(45) sandwich(44) cafe(40) bakery(40) bread(39) pastry(31) chocolate(31) recommend(29)

Review Summary

Paillard is widely recognized as a popular destination in Old Quebec for its extensive variety of fresh baked goods, including highly praised croissants, sandwiches, and assorted pastries. Many visitors appreciate the lively atmosphere, the ample seating, and the consistent quality of the food, making it a frequent stop for breakfast and lunch. While the bakery receives significant acclaim for its flavorful offerings and convenient location, opinions on the coffee and service are mixed. Some customers highlight friendly and efficient interactions, while others report occasional challenges with long wait times, busy crowds, and varying levels of staff attentiveness. Despite some concerns regarding pricing and service consistency, many guests consider the establishment an essential stop for anyone seeking an authentic bakery experience in the city.
Page 8 of 54 - 532 Reviews
Umang
5.0

Perfect & taste sandwiches

May 2, 2026
on Google
Sheila
4.0

Very good food & fun setting

Apr 28, 2026
on Google
John
5.0

Great service & food.

Apr 28, 2026
on Google
Pam
5.0

The most flaky croissants I've had outside of France. I had them 8 years ago & I still think about it to this day. I went here at 2pm & they were sold out of the regular croissants. So, come early.
I got the ham & cheese & they heated it up nicely so it was very crisp & buttery. The ham isn't as salty as it is in the states. It was really good.

Apr 23, 2026
on Google
Adriao
5.0

Endroit parfait pour un petit déjeuner même en groupe car beaucoup de place.
Les prix sont très correcte & le choix assez varié.

Apr 21, 2026
on Google
C
5.0

Open early is great. Perfect place for breakfast for early risers. Pastry was also absolutely awesome, & I just got back from France where I also ate a lot of pastry. This was top notch.

Apr 20, 2026
on Google
Olivier
3.0

Malheureusement, malgré la qualité du produit, l'expérience de service a été décevante. Nous avons attendu 22 minutes avant que ma fougasse aux olives & feta soit simplement réchauffée. Pendant ce temps, le café qui accompagnait la commande a eu le temps de refroidir avant même que nous soyons servis. Nous avons même vu tout le rush se terminer derrière nous avant de recevoir notre commande. C'est très ordinaire comme service.

Apr 18, 2026
on Google
JFer
5.0

We went late afternoon & got the very last croissant! It was so buttery & flaky & I wish there was a second or 3rd piece for me! 😁 We also had the olive bread, & it was soft & chewy. We enjoyed every bite of it!

Apr 18, 2026
on Google
Princess
3.0

loved their hot chocolate!!

Apr 18, 2026
on Google
Adnane
4.0

I was looking for a place where to have a cup of coffee & I found this place in the old town. I got a apple pastry which was good.
The coffee wasn't that good.

Apr 17, 2026
on Google
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